Complaint Rating:

I purchased a refurbished RCA DRC8310 DVD recorder/VHS recorder combo from Ecost.com on 11/29/2006 and the optional two year service agreement (provided by Service Net).

When the unit malfunctioned in December 2007, I phoned Service Net to arrange for service under the agreement...

Complaint Rating:

I too was a victim of their rebate scam, did everything according to the rebate form, yet both companies came back with bogus reasons to not pay the rebate. Went to the bbb, filed a complaint, company told the bbb they where going to make good on the rebate but did not....

Complaint Rating:

Until today no body from eCost has contacted me or send me any email regarding this matter.
I did talk with 2 customer rep. on Feb. 5th, and both responded that a supervisor will contact me.
I asked both reps. to please make notes in their system, and they replied that they did...

Complaint Rating:

I purchased a refurbished Sony CD Clock Radio from E-Cost. When I received it, the CD player did not work. I called to get a return authorization and was told I had to go through Sony's service department first. I called the number they gave me and it was constantly busy. I finally found...