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VoteAndDate.com

eCost.com Complaints Sorted by Date

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eCost.com

Posted: 2008-08-20 by Elizabeth Jordan [send email]
Overcharge
Complaint Rating:  0 % with 0 votes
I needed an external hard drive to upgrade my storage capacity rather than purchase a new computer. I found what I wanted on eCost.com at a good price. I ordered it on Friday. I was given an order number and the amount was approved by my bank and the amount placed on hold in my pending transactions...
Comments United States TV, Music & Video

eCost.com

Posted: 2008-08-06 by Argonith [send email]
Horrible Service
Complaint Rating:  0 % with 0 votes
One of the worst stores I have ever had to deal with. Product was broken when I got it, and probably fake. Did not have any of the holographic stickers associated with a Motorola product. Tried to return and got the run around. See article for more details: http://www.danielrs.com/2008/08/05/dont-buy-from-ecostcom-ever/...
Comments United States Consumer Electronics

eCost.com

Posted: 2008-07-15 by Robert Poole [send email]
Refund scam
Complaint Rating:  0 % with 0 votes
I ordered a Sandisk Sansa e280 Refurbished from eCost. The one I received had scratches inside the screen. It was not an issue if all you were doing was listening to music but when you watched videos it was rather distracting. So I sent it back. ecost doesn't do exchanges so I waited for...
Comments United States E-Shopping

eCost.com

Posted: 2008-06-17 by RIck [send email]
VOX 500 gb NAS Hard Drive - eCost STEAL
Complaint Rating:  0 % with 0 votes
eCost STEALS

eCost.com steals products from online customers as defined by the terms of the Federal Universal Commercial Code.

Let me explain...I purchased a VOX 500 GB NAS external hard drive on-line from eCost for a great price of $99.00. They completed our transaction...
Comments United States Computers & Accessories

eCost.com

Posted: 2008-04-28 by William Shallbetter [send email]
No refund
Complaint Rating:  0 % with 0 votes
I have purchased many items from Ecost.com over the years, but I returned a defective product in January, 2008 and I have not received a refund yet. Every time I call, they say they are getting right on it and that a manager will call me. Well, it is now the end of April and after 6 phone calls,...
Comments United States Consumer Electronics

eCost.com

Posted: 2008-03-24 by Randy White [send email]
No refund!
Complaint Rating:  0 % with 0 votes
Don't buy from these crooks. They shipped me the wrong product twice. They make you rebuy the item and then take a month to send you the return package. On top of that they still have not given me a credit back on my credit card. So far 3 months and they still won't give me my money...
Comments United States Consumer Electronics

eCost.com

Posted: 2008-03-18 by Mike Renner [send email]
Hot sheet bait and switch!
Complaint Rating:  0 % with 0 votes
I made a order from eCost.com "Hot sheet" for an Photosmart D7460 InkJet Print part # HP CC247A#B1H for $67.98. The Web site said that they had 4 in stock. After I placed the order I received an email saying "We have encountered a problem in processing your order #E8134963. This...
Comments United States E-Shopping

eCost.com

Posted: 2008-03-03 by Erskine Underwood [send email]
Failure to honor service contract!
Complaint Rating:  0 % with 0 votes
I purchased a refurbished RCA DRC8310 DVD recorder/VHS recorder combo from Ecost.com on 11/29/2006 and the optional two year service agreement (provided by Service Net).

When the unit malfunctioned in December 2007, I phoned Service Net to arrange for service under the agreement...
Comments United States E-Shopping

eCost.com

Posted: 2008-02-16 by art bruno [send email]
No refund!
Complaint Rating:  0 % with 0 votes
I Purchased 0n Feb.1,2008 a Brand new Soyo 42” LCD HD TV. From Ecost.com. I received it on Feb. 5th. And it didn't work from the moment we plugged it in. Called to exchange and to obtain a return authorization number. They told me they wouldn't take it back and to call the manufacturer...
Comments United States Consumer Electronics

eCost.com

Posted: 2008-01-29 by Jeff Hartford MD [send email]
Dishonest sales and scam tactics!
Complaint Rating:  0 % with 0 votes
Ecost advertised a Samsung 58" 1080p plasma TV for 2,519. Called to confirm US warranty, new, etc. Had them check warehouse stock to confirm was available (Online said in stock). Processed order. Credit card was reported as would not authorize. Called bank and they said absolutely not,...
Comments United States E-Shopping
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