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Ecost advertised a Samsung 58" 1080p plasma TV for 2,519. Called to confirm US warranty, new, etc. Had them check warehouse stock to confirm was available (Online said in stock). Processed order. Credit card was reported as would not authorize. Called bank and they said absolutely not,...

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Returned defective merchandise on October 10, 2007 and have not received refund as of December 19, 2007. Reason of their internal company refund policy. E-cost furnished return DHL lable to me and I have returned merchandise vis DHL. But, DHL lost return package. They will not refund until DHL...

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eCost STEALS

eCost.com steals products from online customers as defined by the terms of the Federal Universal Commercial Code.

Let me explain...I purchased a VOX 500 GB NAS external hard drive on-line from eCost for a great price of $99.00. They completed our transaction...

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I have purchased many items from Ecost.com over the years, but I returned a defective product in January, 2008 and I have not received a refund yet. Every time I call, they say they are getting right on it and that a manager will call me. Well, it is now the end of April and after 6 phone calls,...

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Don't buy from these crooks. They shipped me the wrong product twice. They make you rebuy the item and then take a month to send you the return package. On top of that they still have not given me a credit back on my credit card. So far 3 months and they still won't give me my money...

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I made a order from eCost.com "Hot sheet" for an Photosmart D7460 InkJet Print part # HP CC247A#B1H for $67.98. The Web site said that they had 4 in stock. After I placed the order I received an email saying "We have encountered a problem in processing your order #E8134963. This...

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I purchased a refurbished RCA DRC8310 DVD recorder/VHS recorder combo from Ecost.com on 11/29/2006 and the optional two year service agreement (provided by Service Net).

When the unit malfunctioned in December 2007, I phoned Service Net to arrange for service under the agreement...

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I Purchased 0n Feb.1,2008 a Brand new Soyo 42” LCD HD TV. From Ecost.com. I received it on Feb. 5th. And it didn't work from the moment we plugged it in. Called to exchange and to obtain a return authorization number. They told me they wouldn't take it back and to call the manufacturer...

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I too was a victim of their rebate scam, did everything according to the rebate form, yet both companies came back with bogus reasons to not pay the rebate. Went to the bbb, filed a complaint, company told the bbb they where going to make good on the rebate but did not....

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Until today no body from eCost has contacted me or send me any email regarding this matter.
I did talk with 2 customer rep. on Feb. 5th, and both responded that a supervisor will contact me.
I asked both reps. to please make notes in their system, and they replied that they did...