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Ebay Complaints & Reviews

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Ebay - Arizona, Phoenix - Over charging

Posted: 2015-06-17 by    Tara D.
Complaint Rating:  100 % with 1 votes
I sell on eBay, they were only suppose to charge $65 for seller fees! They charged me $113 and I got hit with overdraft fee from my bank because of them. They robbed me! &gif I didn't catch it they would have stole it! Beware of eBay!...
Complaint comments Comments Complaint country United States, Arizona, Phoenix Complaint category Credit Cards

Ebay - Fake Item

Posted: 2015-06-16 by    Atiq Rahman
Complaint Rating:  0 % with 0 votes
Currently, eBay involved with some seller those who are doing business unethically. The eBay supports that kind of seller directly and involved with unacceptable business and not having any good corporate governance and control over a seller. Whatsoever seller gives advertisement without checking eBay published its own website.
I bought “Orange Jasmine Bonsai Tree - 1 Live Plant (Send in special packaging)” on June 1, 2015. The description of items was written as follows:

• Live plant
• Amazing tree
• Special tree
• The tree includes aluminum...
Complaint comments Comments Complaint country United States Complaint category Ebay Scams

Ebay - Iowa, Knoxville - Ebay intentionally promotes theft

Posted: 2015-06-12 by    No Wonder- DUH!
Complaint Rating:  0 % with 0 votes
Most of these sites are simply set up to allow people to vent their frustrations and nothing ever actually comes from the complaints / public warnings. I had a long history of trying to sell on Ebay but with more and more " screw the seller " rules put in at random, I have no desire to use that trash site anymore. Who needs them? No one. Part of the Ebay plan is to instill the seller with a fear that we need them. We don't. Amazon is a real site to market ones items. Ebay is a theft promotion / scam incouragement site. Nothing more. The so called " Buyer protection" was...
Complaint comments Comments Complaint country United States, Iowa, Knoxville Complaint category Bad Business Partners

Ebay - California, simi valley - Suspended my account

Posted: 2015-03-29 by    ccol33
Complaint Rating:  0 % with 0 votes
I've bought from ebay for 10 years or so but never set up a seller account. It's not easy to do on ebay especially when you have accounts with different email addresses. After hours of frustration and finally getting a couple items on ebay to sell I receive a email stating my account has been suspended and I can no longer use ebay. I never owed them money and I still don't know why this happened. The customer service is a joke and just keeps repeating the same thing over and over. The email says I'm a security risk for their customers!! I have no idea where they came up with...
Complaint comments Comments Complaint country United States, California, simi valley Complaint category Other

Ebay - Money Back Guarantee

Posted: 2015-02-12 by    Tom Daniel
Complaint Rating:  100 % with 1 votes
Don't trust eBay to protect you against fraud! Their Money Back Guarantee is worthless. I bought a lens listed as Mint Condition but when I got it the focusing was messed up. I sent it to Canon service for a repair estimate of $550 which I sent to eBay - twice. They claim that they did not get it in the time required and denied the claim. Their appeal process said the decision was right so now I am stuck with the repair bill.

If at all possible buy on Amazon which stands behind their customers. If you have to buy on eBay Never buy from a listing that says no returns or anyone...
Complaint comments Comments Complaint country United States Complaint category Ebay Scams

Ebay - Dishonest Employees

Posted: 2015-01-12 by    slc_luke
Complaint Rating:  0 % with 0 votes
I sold a light fixture on eBay. Fedex damaged the package in transit and was unable to ship it to anyone. I called eBay, the call was escalated to the "resolutions team". I told them what happened and they said if I would give the buyer an immediate refund (325$) instead of waiting for the item to get back to me, (which would take who knows how long would be bad for the customer and myself) eBay would give me an immediate refund and then the fedex claim would pay ebay once the claim was paid. I had 2 different customer service representative tell me this.

I then refunded...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Ebay - counterfeited Moroccanoil

Posted: 2015-01-12 by    alayham
Complaint Rating:  0 % with 0 votes
I had very bad experiences with eBay buyer protection program, every time they are standing on the seller side without taking in considerations the buyer information and details provided .

The last issue was closed yesterday again to seller side, I ordered Moroccan oil from ebay seller Item: 400786988802 and after received it i tried to contact Moroccan oil to check how to use this oil and to check if this oil is authentic ( i noticed that the oil color not clear and something wrong with this bottle which not similar to what was showing on seller photo .

Moroccanoil.com...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

Ebay - California, San Jose - vast differential between eBay's and UPS's calculated shipping rates

Posted: 2014-12-27 by    Wendy Talaro
Complaint Rating:  0 % with 0 votes
On December 26, 2014, one of my auctions successfully closed with a buyer for the item that I listed a week prior. The buyer very promptly paid the same day and to return the courtesy, I made an extra effort to provide same-day shipping. When creating the auction listing, the least expensive option for shipping was via UPS ground given the parcel's weight. To make certain that the shipping estimates for my eBay listings are reasonably accurate, I pre-pack, weigh, and measure each box. I'm careful about selecting the right shipping carrier relative to parcel size and weight, both for my...
Complaint comments Comments Complaint country United States, California, San Jose Complaint category E-Shopping

Ebay - Poor Customer Service/Communication

Posted: 2014-11-16 by    negroni818
Complaint Rating:  100 % with 1 votes
I had the same experience, it seems EBAY transfers you to a call center in the Philippines where you are greeted by robotic customer service reps that constantly repeat what they had to say without listening to what I was stating. 50 minutes to resolve what could have been resolved in 5 minutes had the rep listened to what was being asked instead of being argumentative and repetitive in what she was saying. They are worse than the nastiest bill collectors and they have already been paid. The worst customer service experience I have ever gone through. Bring those jobs back to the U.S. where customer...
Complaint comments Comments Complaint country United States Complaint category Other

Ebay - False fees added to Seller accounts

Posted: 2014-11-07 by    geauxtigers67
Complaint Rating:  100 % with 1 votes
I've been selling on ebay for years and this month I got hit with $12.25 in extra "fees" from the company. I called the customer service, yes I actually got through, and the moron on the phone would not listen to me. He just kept repeating some pre-written sentence that had nothing to do with what I was saying. I ALWAYS make sure not to sign up for the extra options and insertion fees. But the hit me with 2 months worth of bogus fees out of no where. I make sure at the very end before I post anything that it says "$.00" in fees. I guess ebay isn't happy enough with...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Ebay - Idaho, Nampa - Seller not responding on ebay

Posted: 2014-10-18 by    sheriselitz50
Complaint Rating:  0 % with 0 votes
So, I ordered this toy gun on ebay and it cost me 29.30 or 80 at the end of the 29 dollars. I haven't got a repose from the seller, I've contacted him about the item to send me the tracking number and it still has not responding to me and the item hasn't even been shipped I don't think. This item comes from hong kong China and I live in Idaho in the USA. I want to know if my item will be there before halloween cause that is what I bought it for....
Complaint comments Comments Complaint country United States, Idaho, Nampa Complaint category E-Shopping

Ebay - ebay allowed extortion from buyer

Posted: 2014-09-26 by    joestover@tcminc.us
Complaint Rating:  0 % with 0 votes
I made a sale on ebay. The buyer received the item and contact me to say not as described. I advised buyer to return for full refund if not happy. Buyer stated he did not want to return and wanted a refund. I contacted ebay to advise that buyer is not following proper procedure and buyer has made a statement that he will not prove, buyer wants to keep the item and buyer also wants a refund. Ebay advised they would not get involved. I did not submit to this buyers extortion demand to keep the item and get a refund. Buyer then leaves me unwarranted negative feedback. I again contact ebay about this...
Complaint comments Comments Complaint country United States Complaint category Sports & Recreation

Ebay - bought item on line and it was fake

Posted: 2014-08-28 by    Toni Sim
Complaint Rating:  100 % with 2 votes
I bought an item on ebay or so I thought and spent $3000 via money pak and come to find out it was all a scam. I received a transaction with the listing seller from ebay stating that a transactiin was started between myself and the seller telling me what to do. I went ahead and bought money pak cards and gave the seller the information on the card. I was told that I would receive a tracking number for the item and never did. I contacted ebay and they told me that they show no transaction between myself and the seller. I finally found out how to access the money pak and low and behold the money on...
Complaint comments Comments Complaint country United States Complaint category Ebay Scams

Ebay - global shipping program

Posted: 2014-08-16 by    jack o.diamonds
Complaint Rating:  100 % with 1 votes
I have just been ripped off by the eBay Global Shipping program, and Pittney Bowes USA, enforced on me by an eBay seller called igiveback, for $299.42 sales taxes, since they won't give you a proper invoice, even with no proper business headings. Please see the attached photo of the only document they sent me after a long stint for me of finding a Mr Right and about 15 emails to seller, Pittney Bowes and eBay resolution center starting a case. IMO Pittney Bowes USA pocket it themselves then. PS Ebay blocked my "case" since they were "judging" in favor of their large seller...
Complaint comments Comments Complaint country United States Complaint category Laptops / Notebooks

Ebay - Fake products

Posted: 2014-06-17 by    gvn
Complaint Rating:  0 % with 0 votes
Ebay India allows seller with id : kalumswapan who sells fake products including watches, mobile chargers and cheats his customers. Ebay on the other hand doesnt even bother to reply to emails and doesnt take action against the seller even after complaining about the seller to the ebay customer care. His facebook profile link is --> https://www.facebook.com/kalumswapan...
Complaint comments Comments Complaint country India Complaint category Products & Services

Ebay - Fraud by wunderkid45

Posted: 2014-05-06 by    Robert457
Complaint Rating:  100 % with 1 votes
I've learned that there's one thing you can count on Ebay for, and that's to drop the ball. Their “buyer protection” is worthless, and that lesson has cost me $1490.00. Ebay is protecting a dishonest seller. They have closed a claim case, with the knowledge that proper delivery protocol was not followed, and that the item has been returned to the seller. The seller, wunderkid45, or David wunderli has both the item I paid for, and my $1490.00. Ebay's advice is for me to file an interstate small claims suit if I want my money back-ridiculous. Ebay closed the case without even...
Complaint comments Comments Complaint country Switzerland Complaint category Jewelry & Watches

Ebay - scammer user wunderkid45

Posted: 2014-05-06 by    Oscar234
Complaint Rating:  0 % with 0 votes
I want to report this scammer of EBAY which I was a victim at the expense of 1490 USD, be careful with this user ebay because it has 100% positive feedback, so I was a victim for confident, pay him right through international money order, so I can not do anything to get my money, but this is just to warn you that even taking 100% positives and yet still user since 1999 may cheat you. The name of the scammer is David Wunderli. with username of ebay wunderkid45 Please avoid at all costs!! .

Möchte ich diese Betrüger, von denen ich war ein Opfer auf Kosten von 1.490 USD, seien...
Complaint comments Comments Complaint country Switzerland Complaint category Jewelry & Watches

Ebay - Selling Issues

Posted: 2014-04-19 by    jman82
Complaint Rating:  0 % with 0 votes
Hi everyone, I just started selling on eBay the other month, I found some old stuff in storage that I wanted to make a couple of bucks off of and listed the items, I sold about 15 items, then I get an email that they wanted invoices to prove that I owned these items (they were Oakley and Tag Heuer Eyeglasses) so I sent them the invoices, done. Then I get another email that they want to know my business model and how I can sell at such "low" prices and survive, I told them that I got most of the stuff for christmas and they didn't cost me anything, the glasses I bought from amazon...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Ebay - Requested refund for shipping stolen item back to seller for refund

Posted: 2014-02-26 by    Bailey G
Complaint Rating:  0 % with 0 votes
A family member purchased a used iPhone from a seller on eBay. Now, eBay states on the website that they do not sell stolen goods, and do not allow sellers to list stolen goods for sale. You expect everything you buy to therefore be the rightful property of the seller. The phone we were sent we quickly discovered had been reported stolen from the rightful owner. The sim card had been left in the phone, and the rightful owner was contacted by text- the individual that the phone was registered to and who had purchased a phone contact which was still in effect. He believed a neighbor had stolen his...
Complaint comments Comments Complaint country United States Complaint category Retail Stores

Ebay - Received Used Nokia Lumia 822 while order was placed for

Posted: 2014-02-20 by    V1cky
Complaint Rating:  0 % with 0 votes
I ordered the Brand New Nokia Lumia 822 from US via global eBay .

I wish to state that there has been three major differences between the expected and the actual item condition .

Firstly, when I opened the box, I got the mobile, the back side was laden with the somewhat dirty finger prints .As the mobile is black in color, these finger prints became quite visible .

Secondly, the SIM slot was already bearing the Verizon micro SIM card .

Thirdly, the battery of the cell phone should have been present separately in envelope, but in this...
Complaint comments Comments Complaint country India Complaint category Mobile & Cell Phones

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