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1.5 60 Reviews

eLoan Complaints Summary

7 Resolved
53 Unresolved
Our verdict: With eLoan's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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eLoan reviews & complaints 60

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W
10:02 am EST
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eLoan Hello eLoan, subject : someone using your name to scam

My name is William Walden from Highland Home, Alabama. On January 29,2023 I was contacted by this person saying I was approved for a loan after putting in several loan request on line. He had stated that beings my bank account was in negative at the time that it would have to come up to the positive an he would have to bring it up to the good and in good faith I would need to send some of the money back in order to complete my Loan. He had deposited over 2,100 dollars and yes of course im stuck with that loss to the bank when I was already battling to stay afloat. This person in question went by the name of Ray Hamilton of E Loans in California Phone number 1 909 [protected], this number was still active a few days ago. If I can be of any further assistance please contact me via email wwwalden46@aol.com

Desired outcome: HELP

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S
12:07 pm EDT

eLoan Too suspicious

Well I got a email this morning I could get 7000$ I was approved! I was so excited! Everything sound good until he asked for my information over the phone like my log in?! I hung up immediately! The paperwork wasn't like my other loan companies I have done online! No where to sign! Don't trust them glad I knew not to give him that information! Praying all of you who did pay receive your funds back

Desired outcome: Hung up

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R
1:04 pm EDT

eLoan Loan possed as eloan

Tried getting my actual login information for my mobile bank app through pnc said she was going to deposit $800 to a $1000 in my account and I was to send it back and receive $8000 once I did and was trying to get my credit score higher.

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N
6:04 am EDT

eLoan Website

For an internet company, this website is borderline unusable. There are two people in my household with eloan accounts. Because of your egregious use of cookies, I can not simply swap between the two when I need to check the balances. Because of this, I have been trying to make additional payments to the account to close it faster. I can no longer access my account on this website at all due to the firewall filtering placed on it. Cloudflare is the service that you use, and cloudflare only works as it is designed to work, meaning that eloan is setting standards that I do not pass. How am I supposed to make additional payments when I can't access my account? How am I supposed to access the other account now? I can't. Because now whenever I go into the login page, I am bombarded with error 1020. I don't do anything on this computer other than bills. So now, both accounts are unreachable and I could never recommend this service to anyone.

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J
6:20 pm EST
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eLoan Don't trust them

I tried to get a loan from eloan and was asked to send them money for a security deposit for the money to be sent
They told me once I send them six hundred dollars I would get the money the same day money gram so I sent them the money
After I sent the money he told me I had to pay two hundred more dollars for insurance fee and the paper work was ready to go
I sent the money and they told me I had to send them another ten percent of the five thousand dollar loan
I asked him to email me the contract and he hung up on me so when I called back no one would answer the phone the man name was Dave and another guy name mark don't trust eloan
The number he used was [protected]

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10:31 am EST
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eLoan Got sent an email for info

So I applied for a loan through credit karma and I get an email from eloan saying that I was rejected and that they will charge me a modest fee if I don't call them. I never applied for a eloan and don't know how they got my name. I sent an email back and told them that I would call the credit agencies and get a copy of my credit report and that's when I got an email back saying I needed to call them they need more info.

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M
4:24 pm EDT

eLoan Loan scam eloan

My experience with eloan was similar. I told them I felt uncomfortable and needed loan documents in writing which were sent to me via email. They looked very simple without all of the legal details and small print you find in most finance documents. When he started speaking about about a deposit and then me repaying the loan via Walmart to raise my credit score I knew then it was pretty abnormal and told him I didn't feel comfortable moving forward that I would do some research and get back to them. I never provided my bank details. My gut feeling as badly as I wanted it to be legit was that it was a scam. Clearly it was.

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L
6:34 pm EDT

eLoan Online loan

315 217 1396 or 315 277 2687 scam artist asking for money with hopes of getting at least 200.00 from you to receive the money you so desperately need. Easy Cash loan don't listen to Amy extension 008 she's a liar. These people are getting rich off of people who are in need. They called me and said I could get up to 10, 000. Then ask me to send $50 Ebay gift card and a $150 Ebay gift card without sending me one piece of paper work. So I told them no and they gave me a song and dance about paying my fees for using Western Union for my money.

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F
12:40 pm EDT

eLoan Loan

I made a personal loan of R8000 in February this year.. long story short i made 3 payments before our company closed down. 3 months later i started a new job, and i called the call center on day one, only for debit orders to go off like there is no tomorrow. every cent that goes into my account gets taken. Last Month half of my salary. This month twice in 10 minutes. I Also have mouths to feed and school fees to pay. Capitec really have no mercy...

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S
1:09 pm EDT
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eLoan Personal loan

Applied for loan. Kept asking to resubmit documents. Confirmed receipt & copies good. Received request three times. Was then told a decision would be made. Instead application expired (7days) yet it was there doing. Both clerk & supervisor repeats the same lines over & over. Was refused a manage. Advise to reapply since they had all documents. Waited six days. Called & advised not done yet. Request manager. Supervisor came on & repeated same lines. Waited 10 minutes & no manager. Five minutes after hanging up received email declining loan...
My score is almost perfect, no late payments. Excellent review to provide
a loan. There reasons were completely bogus.

"Do not believe the reviews."
July 23 applied for loan. 25, 26, 27 keep re asking for documents.
August 6, reapplied for loan.
August 12 requested update & was told not done.
After hanging up was immediately denied.

Since Experian is the one who endorsed this company which is why I had applied. I have filed a formal complaint with Experian with this disaster.

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K
5:38 pm EDT

eLoan Expired application scam and untrustworthy reps

I applied for a loan on on 7/29/19. I provided my paycheck stubs and all of the requested information (including banking information). On 8/1/19, I received an email stating that a phone call was required. I returned the call at 9:53AM EST on the same day and provided the Eloan representative on the phone with an alternate number for my work place (which they say was the reason for the holdup). On 8/3/19, I received another email from Eloan saying there was an 'Action Required'. I called back at approximately 11:14AM EST and spoke to an Eloan rep on the phone who told me that this email was "probably automated and there was no action required'. She also informed me that there was no other information needed at the time. On 8/7/19, I received an email from Eloan saying that my loan application has expired because I did not provide the additional information that was requested. Supposedly they have tried to reach my employer for 7 days. We are a small office and it was confirmed that no one had called from Eloan. I refuse to believe that I am at fault in this matter. I have returned calls each time but the final time, I was lied to by the rep or she provided me with inaccurate information. Today, I was told that I would need to reapply for the loan again and restart the process. There is a hard pull on my credit and I feel like my info might be compromised due to this sketchy company recommended by Credit Karma. Stay FAR away from this company!

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P
9:08 am EDT

eLoan Eloan

I am currently receiving texts from a Thomas Cook claiming to be a loan officer and to call him and I can get an unsecured loan for up to 7000 dollars. Plus I can get help with clearing my credit. When I didn't respond he said I would be charged 450 dollars and if it is not in my account then my would be overdraft. When I said I haven't accepted a loan. He yes you did and I said no I didn't. He said

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F
10:59 am EDT

eLoan Loans

"Jack Rogers" was the one working with us. He said we were approved for a loan for $3000. First they were going to deposit $957.00 into our account, we then had to go to WalMart and buy 2 gift cards that equaled $800 for the insurance. He also said we could go to CVS, Walgreens, or Target. He was very adamant that we did this and as soon as we got the gift cards to call him from the parking lot, so they could deposit the rest of the money. This is a scam for sure! I kept questioning him as to why we needed a Walmart gift card to pay "insurance" and he could never give me a direct answer. There were a lot of misspelled words in the emails and texts too. I would think a legit company would be more professional. Don't fall for this! We almost did.

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T
2:27 pm EDT

eLoan Loan

I was told by a john wilson/john smith that I was approved for 7000 and 160 a month for 48 months. I made the mistake of giving them my online user name and banking information. They deposited 480.60 in my account and told me to send 480.60 back to them as a show of good faith. I called my bank a had them file a fraud charge and im in the process of changing my user name and password. He called this morning asking me if he could give me a 1500.00 loan. The number is [protected]

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4:51 pm EDT

eLoan Loan. Application

I applied for a $5, 000 loan I was informed I would receive the loan but I would only receive $1, 000 first from the federal government in Bitcoins and then I was to send that thousand dollars back two alone okay this call was made at 4:30 p.m. on August 1st it was called from this number 814-817-5579. Jason Williams. It is a possible scam.
Patricia Lewis .

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J
12:19 pm EDT
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eLoan $7200.00 loan

I recieved a phone call from this lady named robin and she told me that i had been approved for a $ 7200.00 Dollar loan and all i had do is take the money that they deposited into my and account and pay it back. all i had to do was pay it back in gift cards. i questioned her about this being a scam and she that this is no scam because we gave you the money up front and it was used to show that you are stable enough to pay the loan back. this happened for the 2nd time and the dollar amount went up and i was promised that after the transaction was complete i would have my money. and i told them that after this time if it happened again i was not interested. you know what happened robin called me back and then she transferred me to another guy and he tried to promise me that after the 3rd transaction was complete i would have my money... FLAG WENT UP... I was out of town on a vacation went this 3rd time was suppose to happen. and then they deposited the 3rd check and the the bank blocked my account. so when i get back in town i have to go to the bank and straighten this whole mess out.

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M
11:42 pm EDT

eLoan Mark bell

Some guy named Mark Bell with a thick Indian accent told me I was approved for $7, 000 and only $222 to repay per month. Then he said he deposited $993.74 into my bank and I had to go to Mongram tomorrow and repay the amount. I called my bank and they saud it was a scam. I had to close my account. Don't repay any money through Moneygram! A real loan will have repayments each month or each payday.
Phone number he used:
+1-909-666-4737

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M
5:18 pm EDT

eLoan Scam

Beware. Didn't make since that I needed to provide them with my banking login and password to obtain a loan. I questioned them since I work in finance, and know that all they need is my routing and account number in order to make a deposit. Jasmine (Asian speaking woman) had the nerves to try and muscle me. But luckily my spider senses kicked in, and I knew something was wrong. She ended up hanging up on me. IF IT SOUNDS TO EASY, IT PROBABLY IS.

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J
11:14 am EDT

eLoan Busted a scam on me

Yes like I said The Eloans mad3 a scam on me I hate to say it but yeah I already spend and to be honest like over 1300 in this stupidity of me yo try to get this loan just to get back on my feet to paid of my truck I was behind 2 late payments now it's been 4 payments I'm afraid to get my truck taking away I owe people now I don't know what to do I'm seriously f...cking mad with this Indians and to be honest people this is the number that they have called me from so be aware of this guys area code 315) 217-1396 so possible there names are Ami, jordan morris, sam so be careful I have more number oh and be careful with other calls that there saying that u been granted with 9, 000 dollars from usa government that too thats a lie

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6:06 pm EDT
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eLoan An "approval"from these folks... Is it you?

Eloan Finance
Inbox
x

Peter Black
Attachments
1:54 PM (3 hours ago)
to me

Check the Attachment

Hello,

Congratulations, Your loan application has been successfully approved. By Our Eloan Finance For $10000.00

[Approval Code : BJS1503]

In order to process your loan call us at (818) 813-9392

Peter Black
Chief Financial Officer
California Department of Business Oversight,
Direct Line:- (818) 813-9392

Store Hours :
Monday to Friday : 7am - 7pm
Saturday : 7am-1pm
____________________________________________________________________________________
®2018 Lending Club Company

This e-mail message from Peter Black is for the sole use of the intended recipient(s) and may contain classified and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and desolate all copies of the original message.

NOTE: Credit APPROVAL CODE mentioned in this email and in attached agreement is highly classified; therefore you are advised not to share it with anyone apart from our Finance officer available only on (818) 813-9392 .

Notice: The federal Equal Credit Act prohibits creditors from discriminating against credit claimants on the basis of color, religion, national origin, gender, marital status, age (provided the claimant has the capacity to enter into a binding contract); because all or part of the claimant's income derives from any public assistance program; or because the claimant has in good faith exercised any right under the Consumer Credit Protection Act. The federal department that administers compliance with this law concerning this creditor is:

Federal Trade Commission
Equal Credit
Washington, DC 20580

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eLoan contacts

Phone number

+1 (855) 854-9395

Website

www.eloan.com

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