Complaint Rating:

These guys are professional fraudsters. I ordered Dvd's to value of $500.00 Australian. Have since seen this site and realize I will never see the dvd's or my money again. I have reported them to Australian authorities and they are investigating. Please don't be deceived as I...

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I ordered DVDs on December 17, 2007. They acquired money from my account 12/20/07. Never received the DVDs. I called and almost always got a recording. Once I actually got a person. Her name was Faith, she said they are in Florida. I asked to speak to her supervisor. She said her supervisor's...

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A FRIENDLY NOTICE DVD DONKEY is not using the SSL they claim they are the best i can tell anyways.... If you give them your credit card Information it will be out in CYPER SPACE Not secure.... BUYER BEWARE ............ THERE IS NOT A S BEHIND THE HTTP://.THAT REPRSENTS IT IS A SECURE SITE...

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Order #182410 was placed on 12-12-07; shipment receipt was promised within 12-14 days. I have been unable to contact anyone; have had no response from voice messages left. The statement, "at DVDDonkey, we are committed to providing our clients with the highest level of customer service"...

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I sent for the complete set of My Three Sons tv show on dvd submitted my credit card # on a Mastercard on December 11th. Sent 5 requests for a confirmation and have not received one. They sent an order # and shipping info on the initial order. I called them on several occasions and they give...

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I ordered the Beavis and Butt-head Time-Life Collection. All of the information that was given said that this would be the complete collection (seasons 1-11) with videos and everything. When I received it, I only received Volume 1 and when I opened it, all of the discs were burned discs, not...

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I ordered a set of Murder she wrote dvd's from these folks on 11/26/2007. They said they would notify me when shipment was sent and the price would be 88.18 including shipping. My card was charged 99.45 instead and I was never notified that they had been shipped. I did receive the dvd's...

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Money accepted by credit card. No goods delivered!...

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Ordered product on 11/28/2007 was supposed to receive confirmation within 24-48 hrs. Never received confirmation. Tried to contact support, no available means to contact company, no phone number or e-mail address. Tried to contact by customer service link but you get a big screen that covers...

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If you look on the Better Business Bureau website and type in dvd donkey there is a phone number and two addresses, i dont know if they are any good but you can log a complaint with the BBB too, there site reads that there are no complaints against this company yet....