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Ordered a dvd box set from DVDDONKEY on 16th nov. to date nothing has arrived, the only contact with them seems to be online chat but don't tend to respond when challenged, they don't connect by phone or email, they gave me a tracking no. for canada post which doesn't appear in...

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I meant to say in my last complaint, after you have used their "Contact Us" link, the link disappears so that you can not contact them again. Restarting your browser does not bring it back, so obviously it remembers your computer ID so that it doesnt ' have to put up with your...

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It has been almost 6 months. I orderered this dvd collection as a xmas present for my mother. I was notified it was backordered. I have since requested the status of the dvds, no reply. I have requested a refund. No reply. I have demaned a refund. No reply. I have threatened futher action. No...

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I ordered the Beavis and Butt-head Time-Life Collection. All of the information that was given said that this would be the complete collection (seasons 1-11) with videos and everything. When I received it, I only received Volume 1 and when I opened it, all of the discs were burned discs, not...

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I ordered a set of Murder she wrote dvd's from these folks on 11/26/2007. They said they would notify me when shipment was sent and the price would be 88.18 including shipping. My card was charged 99.45 instead and I was never notified that they had been shipped. I did receive the dvd's...

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I've been a victim of their fraud, as well. You can never contact these people whether it's via email or phone. I got one shipment from them and they have been taped off the tv instead of new or "high quality" as they claim. I went back to read their fine print, and they...

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It took over 4 weeks to receive my DVDs. I ordered two separate DVDs. One set was OK, recorded off of TV Land, the other was so bad It was hard to watch. They don't answer email and never phone support. I did finally get a live person who said she would send out a new tested DVD and...

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Ordered on: Dec. 9, 07- 1X Centennial DVD Series with no confirmation for the order as said to receive within 24-48 hours.
No expected Delivery Date, No Nothing!! Tried calling the toll free number, with no where to go after they answered, but cut off.

Rip Off & Scam!...

Complaint Rating:

Order #182410 was placed on 12-12-07; shipment receipt was promised within 12-14 days. I have been unable to contact anyone; have had no response from voice messages left. The statement, "at DVDDonkey, we are committed to providing our clients with the highest level of customer service"...

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I ordered 2 dvd sets from dvddonkey.com last December and have yet to receive any product from this company. However, my credit card was charged with the full price of my purchase....