Complaint Rating:

I fell victim to the scam of DVD Donkey. My money was debited from my account but product was never received. This is my first step in taking action against those who pry on the consumers. If you are reading this DO NOT ORDER FROM THIS COMPANY!

My order was placed in January and...

Complaint Rating:

I hope this is not the same company I made a complaint to before. I purchased The Still Standing series box set from DVD Donkey back in January for $185.00. An email was sent to me a few days later saying that the item was on back order. I became suspicious when several weeks went by and...

Complaint Rating:

Ordered the "complete gunsmoke series" on Jan 1, 08. Phoned and left a message in mid-Feb, they replied with an e-mail that product would ship within 5-7 days. Still have not received. During searches of the web, have been able to confidently link this website with others in...

Complaint Rating:

I ordered a box set for my wife for xmas $150 now 4 months later still no movies all i get is emails saying it is on backorder this company is a fraud. I only wished i had read this site before i ordered....

Complaint Rating:

Ordered Full series Hawaii Five O. Took 3 months to get. It was a 7 year series. DVD's scratched, duplicate programs. series incomplete, numerous error messages on dvd. Failed mid show, no answer from them or the company Ultimate DVD who finally shipped programs. They would not...

Complaint Rating:

This is Yvonne Rice, I accidentally listed MY telephone # and address... You cannot reach DVD DONKEY by my phone and address!! I was scammed too!...

Complaint Rating:

I ordered the set of JUDGING AMY and ROUTE 66 from DVD Donkey on Jan. 4 2008. Money, $166.77 was immediately deducted from my credit card. They sent several e mails saying that the merchandise was backordered, and if I wanted to cancel and get a refund I could. No chance. The button doesn't...

Complaint Rating:

I ordered 2 DVD sets from DVD Donkey on Dec 5, 2007. After about 2 months I finally did receive one set which was Carol Burnett show. These were copied from TV Land marithon weekend and sold as the real deal. Very poor quality and they show that it is copied from the TV Land network. I also...

Complaint Rating:

I placed an order with DVD Donkey for a set of DVD's (Married with Children) as a Christmas Present for my Husband. Now nearly 10 weeks have passed and no DVD's. At first they advised that my order had been placed on back order. Then they tell me they have processed a refund. After...

Complaint Rating:

I ordered from this company Christmas presents in early November 2007 , 2 boxed sets of The Chronicles of Young Indiana Jones
1 set arrived 24th of December , after viewing dvd's found them to be fakes. these discs were ripped of tv and the quality is un-viewable. After frequent...