Complaint Rating:

My daughter ordered The Wonder Years DVD set as a Christmas gift. They charged the $80 to my card and never sent the merchandise. She was devastated. It is despicable that this company can get away with this unscathed....

Complaint Rating:

I placed an order for the complete series of 'That 70's Show' from DVD donkey online two weeks before Christmas. I then noted that the incorrect payment was removed from my account - I was overcharged $40 US. It has now been 5 weeks since I made the purchase and I have not received...

Complaint Rating:

I ordered the complete series of Beverly Hills 90210 for my daughter. She lost here husband a few months ago and she has since then really gotten into the show. She says it helps take her mind off of things for a while. Anyways I ordered all ten seasons like 2 months ago and have not received...

Complaint Rating:

DO NOT ORDER FROM DVD DONKEY!!! Ordered a DVD set as a gift for Christmas before I checked web to see if company was reliable. My mistake. Company misrepresented charge to my account, e-mailed me one amount then charged my credit card a higher amount. They have not returned any e-mails and...

Complaint Rating:

I placed an order Nov. 21, 2007, to a set of dvds, no response to e mails, their "live chat" person was reached online on 4 separate occasions and I was given 4 separate shipping dates, they promised a refund, none received to date....

Complaint Rating:

Placed an order in november, had not received confirmation until january. Talked with some one who said package was sent in early december, given tracking number, no package in system.
Received confirmation of order and shipment in late dec/early jan, given same tracking number, still...

Complaint Rating:

Place an order on 21 DEC 07 for a DVD set. Have not received the product, a confirmation email or been able to contact or talk to anyone at this company as of today 31 Dec 07. Of course I found this website and other complaints after I placed the order. I have also gone to the BBB website and...

Complaint Rating:

Never received the item. Never received response to e-mails or phone calls. Got them once on "live chat" told item would ship soon. Never received it. Had to contact credit card company. Trying to get Homefront, my favorite TV show....

Complaint Rating:

I have purchased DVDs for value of more than 150 USD an almost month ago. Order confirmation never was emailed to me neither product delivery has happened. Emailing complaint to the company is not successful to date. Contacting them is not possible. All looks like a big SCAM....

Complaint Rating:

I have had a nightmare with this company! With links from Ebay and TV Addicts you would think this website was ok!

I ordered Spin City complete Boxset wanting it to be here in time for Christmas. I made the order 26th of November and I printed the confirmation page there and...