Complaint Rating:

DVD DONKEY is a big scam... Unfortunately I did not see this web site before I ordered a very hard to acquire dvd set for my father for Christmas... As it turns out, I am having the same experiences as everyone else... The money has been taken out of my account... But, not dvd's have arrived...

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I placed an order through DVD Donkey on October 13, 07. They state that items will be shipped within 2-4 weeks and that they would send me an e-mail confirmation of my purchase. Luckily I printed my invoice from their website at the time of ordering bc I never received an email confirmation....

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I live overseas, and ordered the entire 6 seasons of "Judging Amy". I received the DVDs, and have found that NOT A SINGLE DVD works properly. Each DVD supposedly has 4 episodes. Not a single DVD has 4 viewable episodes. The DVDs are unable to negotiate properly, i.e., fastforward,...

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I ordered Ed The Complete Television Series On DVD for my finance as a Christmas gift over 6 weeks ago and still have not received my purchase. My checkings account has been charged $117.72 but I still have no product. I have tried e-mailing the company multiple times. It states on their website...

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I ordered thru DVD Donkey over a month ago and when the DVD's didn't arrive I panicked and just by chance punched in the following address -orders@dvddonkey.com hoping for some response. Nothing. But the email did not bounce back. then today I received a parcel with the dvd's...

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Ordered a box set of DVD's. They charged my credit card MORE than the total and have received no product. There is no way to contact them, the phone number they gave my credit card is fake and their website doesn't take complaints or comments. DO NOT ORDER ANYTHING FROM THIS COMPANY!!!...

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I ordered the complete season of Emergency... this company guarantees quality DVD's however the DVD set I received sucks!!! The shows were recorded off of TV Land. There are even some commercials still in the shows. On the website it states there are no commercials and DVD's are of...

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Do not use DVD DONKEY they are a huge rip off!!!! I purchased a hard to find collection through them for my father which I expedited so that he would receive it by Christmas. To my chagrine it was never sent. Not only did they charge my credit card but they failed to respond to any of my...

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WOW!!!!! DO NOT ORDER FROM THIS COMPANY. IT IS A HUGE SCAM!!! I ORDERED ON DEC 6 FOR CHRISTMAS. LIKE MOST OF THE OTHER COMLAINTS I DID NOT RECIEVE A CONFIRMATION, ONLY THE INVOICE THAT I THANKFULLY PRINTED WHEN I ORDERED. THEY SENT ME A FAKE TRKNG #ON THE 29th, YET TOOK MY MONEY ON THE...

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They got FULL payment for my DVD's Ive never received them Ive called left messages and TRIED to contact them through their site and YOU cant even contact them they are blocking email questions TOTAL RIPOFF DO NOT USE THEM!!! DO NOT USE THEM!...