Disney Movie Club
reviews and complaints

Dear fellow movie enthusiasts, I feel compelled to share my recent experience with the Disney Movie Club to prevent others from falling into the same trap. I signed up years ago, thinking I had canceled my subscription, only to be billed again when I signed up for Disney Plus. The return policy is a nightmare, with no online return initiation or tracking available. They advise returning items at your own cost, promising refunds or credits within 6 weeks, which never materialize. Customer service was unhelpful, leaving me feeling like I've wasted both money and time. My advice: steer clear of their intro deals; they are simply not worth it. Save yourself the hassle and avoid the Disney Movie Club altogether.

If you are like me and have young children and you want to start a Disney movie collection in DVD or Blu ray or Blu ray 3d format then I wiuld suggest using Disney Movie Club. Though the selection for your free movies is not that grand you can get a lot of classic movies. You also have a lot of good opportunities to end free DVDs or Blu ray. I personally love everything about Disney Movie Club.

Okay, so the deal for this website is that you must buy 5 DVD's at the regular price within the next two years to get the 4 movies for $1.00. I was able to get 6 movies for less then $30 because you could add on a few extras for a couple bucks (these do not count towards you commitment to buy the 5 others, these must be at full price) You also have to skip the movies you don't want-but they send you an e-mail, you can call or do it online. To me, these was a GREAT deal and I am someone who writes this down so I remember to cancel the movie I don't want. For September, the movie of the month was Cinderelle, so I got that, and October it was Avengers, and I skipped that. It's not a scam if you read the fine print, and when the blue ray DVD's are about $20 a piece a walmart, getting 6 for less then $30 is worth a little work for me.

I've been a member of the Disney movie club for a while now and I gotta say, it's been a pretty good experience overall. I finished up my obligation a while back and have been enjoying the perks of being a member ever since. However, I recently declined a featured title and things started to go downhill from there.

I got an email saying that I had declined the title, which was all well and good. But then, to my surprise, I saw a charge on my credit card for that very same movie! I immediately went to my account to try and sort things out, but the phone number wasn't working. I tried calling several times, but to no avail.

So, I decided to email customer service and explain the situation. I got a reply a day later saying that they couldn't remove the charge because the item had already shipped. But that wasn't true! The item didn't ship until three days after the charge went through. I was pretty frustrated at this point, but I kept trying to get in touch with someone.

Unfortunately, I haven't been able to get hold of anyone by email or phone since then. I've sent four emails asking them to cancel my membership and take my credit card off file, but I haven't heard anything back. It's pretty frustrating, to say the least.

I'm planning on calling my bank tomorrow to dispute the charge, but I really wish I didn't have to go through all this trouble. It's a shame, because I really enjoyed being a member of the Disney movie club. But if this is how they treat their customers, I don't think I want to be a part of it anymore.

Overall, I'd say that the Disney movie club is a decent service, but their customer service leaves a lot to be desired. If you're thinking about joining, just be aware that you might run into some issues down the line.

This service is just plain awful. I received a little booklet that advertised a deal to buy 4 CDs for only $1.99 each. I thought it was a great deal and jumped on it right away. But, boy, was I wrong. I later found out that the deal was actually to buy 5 CDs at full price, not just 4. I know it's my fault for not reading the fine print, but come on, why not just be upfront about it?

Now, they keep sending me featured titles every month and if I don't respond by the deadline they give me, I lose my option of buying the DVDs I actually want. It's like they're forcing me to buy CDs I don't even want just to keep my membership. And to make matters worse, I can't even cancel my membership until I buy all 5 CDs. What kind of deal is that?

In the end, I'm actually paying full price for all the DVDs I bought, and I'm stuck with CDs I don't even want. I'd rather just buy CDs at normal price when I want them, instead of being forced to buy them from this terrible service.

I recently signed up for Disney Movie Club and decided to take advantage of their offer to get four movies for just one dollar. I placed my order on April 26th, 2021 and received a notification that my movies had been shipped on April 28th, 2021. I was excited to receive my movies and eagerly checked the status of my order. However, to my disappointment, the status of my order remained as "pending shipment" in their state. I was confused as to why my order had not left their post office yet.

I decided to call customer service to inquire about the status of my order. Unfortunately, the customer service representative was not able to provide me with any information about my order. I explained to them that I had not received my order and that it was still pending shipment in their state. I asked them what was going on with my order, but they could not give me a clear answer. To make matters worse, the call ended abruptly and I was left feeling frustrated and disappointed.

I must say that my experience with Disney Movie Club's customer service was not a pleasant one. The representative I spoke to was not helpful and I felt like I was being ignored. I even felt like they were trying to scam me by charging my debit card without my authorization. I want to warn others to be careful when dealing with Disney Movie Club and to not give them any payment information unless you are absolutely sure that you want to make a purchase.

In conclusion, I would not recommend Disney Movie Club to anyone. Their customer service is terrible and I do not trust them with my payment information. If you are looking for a reliable and trustworthy movie club, I suggest looking elsewhere.

I was so excited to join the Disney Movie Club and get all the rewards that come with it. I was really happy with the movies I got and made sure to buy enough of them in the right amount of time. But after a while, I started getting a lot of emails from them every month and it was getting kind of annoying. So, after being a member for 3 years, I decided it was time to cancel.

I tried calling them, but I couldn't get anyone on the phone. So, I decided to send them an email instead. I'm really glad I did that because now I have a record of everything. I cancelled my membership on July 24th, 2020 and I got an email confirming it. But then, a few days later, I got two movies in the mail with an invoice dated July 27th, 2020. They charged my card for these movies, even though I didn't order them!

They said I placed an order on July 20th, 2020, but I know for sure that I didn't. I already had one of the movies they sent me, so there's no way I would have bought it again at their crazy prices. When I tried to log into my account to see what was going on, I found out that they had already removed me from their database! I can't even log in anymore.

Now, I have to wait until tomorrow to call them and try to get this whole mess sorted out. I'm really frustrated and disappointed that this happened. I hope they can fix it and make things right.

This Disney Movie Club is a real doozy. I ain't got no problem with outsourcing, but when the person on the other end of the line can't even understand what I'm saying, that's when I start to get real mad. I was excited to join this club and get all them classic Disney movies that I love so much. But so far, it's been a real mess. They charged me for the first 4 movies, which was only $1.06, but then I found this Dick Van [censored] movie and ordered it. I got my debit card set up with alerts so I know when someone uses it, and I got an email saying my card was declined. But get this, they didn't even run the card! What a bunch of incompetent walnuts.

This whole experience has been a real disappointment. Walt Disney is probably rolling in his grave seeing how his kingdom has gone downhill. I wouldn't recommend starting this club, especially since there are so many potatoes working there who can't do their job right. It's been over a week and I still ain't got no tracking number for them first 4 movies. What a mess.

I had a bit of a problem with Disney Movie Club. At first, everything seemed fine. I followed the rules and got some great deals on Disney movies. But then, when I was done with the agreement, I found out that I still had to regularly decline their featured titles or they would send them to me and charge me for them. This might not seem like a big deal, but it's every month, including holidays. And let's be real, we all forget things sometimes.

To make matters worse, I had some issues with my bank account and my card was declined a few times. Disney Movie Club sent me a warning saying I needed to update my card info to continue my membership, so I thought everything was fine. But then, out of nowhere, they charged me $30 and $40 from a card that was supposed to be inactive. They only refunded one of the charges and told me to mail back the other one when it arrived. I was pretty upset about this, because it seemed like they were just trying to scam me out of my money.

Now, I'm a proud cancelled membership holder and I won't be returning to Disney Movie Club anytime soon. I think they need to remove the automatic charge/ship option for their featured titles, but I doubt they will because that's where they make their money. It's a shame, really, because I love Disney movies and I would have liked to continue getting them at a discounted price. But I can't support a company that tries to con people like this.

Disney Movie Club ain't all that great, to be honest. I mean, come on, they can't even implement basic anti-fraud measures? My credit card got used fraudulently to order movies from them, and when I called to report it, they admitted that they had already identified the transaction as fraudulent. But get this - they refused to give me a charge back even after acknowledging the fraud! What kind of nonsense is that?

The support rep couldn't even find me in their system, even though my credit card was in their database. They said that the person the movies were shipped to had reported that they never ordered the movies and had returned them. I thought that meant they were going to credit my card back, but nope. I had to report the issue to my credit card issuer, who thankfully reverted the charge. But then Disney Movie Club rejected the charge back! What a bunch of greedy scammers.

When I called them again to ask about their credit card practices, they said they check that the billing and shipping addresses are the same. Big whoop. They don't even bother to check if the billing address matches the address on record with your bank, or if the IP address of the person ordering is in the same city as the billing or shipping address. And get this - they charged me a second time even though they had already identified that my credit card had been used fraudulently three weeks before. You'd think they would have flagged my card or something, but nope. They just took the money and ran.

I changed my credit card right away and made sure my bank fought them on both charges. I don't even want to know how they protect credit card numbers. I wouldn't trust them with my money if my life depended on it. Don't be fooled by the Disney name - they ain't secure.

I just joined the Disney Movie Club and I gotta say, it's a pretty sweet deal. For just $5.00, I got 5 movies! That's a steal if you ask me. And the best part is, I don't have to buy any more movies if I don't want to. But if I do, I can get them for $19.95 each, plus shipping and processing.

Every 4 weeks, the club announces a Featured Title, which is hand-picked by the experts at Disney. If I want it, I don't have to do anything - it'll be sent to me automatically. But if I want a different movie or nothing at all, I just have to let them know by the date indicated. And if I ever want to cancel my membership, I can do so after I've fulfilled my purchase commitment.

When I signed up, I had to provide my credit card information. But don't worry, they won't charge me until the date of shipment. And if I'm not completely satisfied with my introductory titles, I can return them within 10 days for a full refund, including shipping and processing costs.

The only downside is that this offer is only available to customers in the contiguous United States. And they can't ship to APOs or FPOs. But if you're eligible, I highly recommend giving it a try. It's a great way to build up your Disney movie collection and get some awesome titles you might not have thought to buy otherwise. Plus, with the no-risk guarantee, you really have nothing to lose.

This Disney Movie Club is a legit business that comes straight from the Walt Disney company. It's a great way for families and collectors to build their Disney movie collection while saving some cash. I'm going to go through some of the negative points that I've seen in other reviews and talk about them a bit.

When you sign up, you get 4 or 5 movies for just $1, and you agree to purchase 5 movies at full price over a 2 year period. That's a pretty reasonable setup if you ask me. If you read what you're told when you sign up, you'll also know that they offer a monthly featured title, which includes a film (or a couple) with a collectible lithograph that you agree to purchase unless you manually decline it monthly. It's not a scam; that's just how the business runs.

Sure, you might be able to find some movies cheaper elsewhere, but the site shows you how much money you saved. And let me tell you, the amount saved is always worth the price.

It's crazy how many people get so upset that they'll jump on here and leave a one-star review for their own negligence. You agree to the terms and conditions upon signup and, if you keep those introductory movies, you're agreeing to fulfill that commitment. It's a very straightforward process with no hidden fine print whatsoever. You don't have to purchase all (or any) of the featured title movies. You just need to buy 5 movies at the regular price.

Now, let me talk about my own experience. I've been a member off and on for quite some time now. I get my 4-5 movies, I buy my 5, and then I usually cancel the membership. You call the customer service (who are always friendly) and tell them you'd like to cancel. They look you up in the system to make sure you fulfilled your requirements, and you're out just like that. Sometimes they'll offer you additional perks to stay; other times they won't. But nobody has ever held me against my will to stay in the club.

The movies I purchased always arrived without issue. I've never received the wrong title, although it's inevitable with the amount of orders they process in the run of a day. The only issue I've ever had with them was a major delay in shipping Guardians of the Galaxy quite a while back but, a quick chat with their wonderful Facebook customer service representative let me know that the demand for the product exceeded expectations and it was on back-order.

When it comes to the Disney Movie Club, everything has a simple explanation behind it. A lot of the anger toward it is due to simple user error or negligence.

This is a fantastic website that allows you to collect Disney movies cheaper than anywhere else. The extra perk is, should you choose to stay on after you reach your commitment, your offer of 50% off each additional title goes up to 60% with additional special member-only sales that you can't get anywhere else.

I highly recommend this site, but I also recommend taking the time to read what you're giving your credit card to and signing up for before you join. Because once you're in, you have no right to complain about what you agreed to.

I gotta tell ya, folks, be careful when signing up for the Disney Movie Club (disneymovieclub.go.com). But if you're interested, I'll give you the lowdown on how to get 5 movies for just $1.99.

So, as a member of the Disney Movie Club, you gotta buy 5 movies at regular Club prices within the next 24 months. Now, these regular Club prices start at $34.95 per DVD and $34.95 per Blu-ray (if you joined under a Blu-ray enrollment offer). And don't forget, shipping and processing is gonna cost ya $4.95 for the first title in each shipment, $6.95 for a box set, and $2.95 for each additional title on the same order (plus GST/HST).

But if you agree to purchase at least 5 regular-priced movies in the next 24 months, you can get 5 Disney movies of your choice from the list of titles currently available from the Disney Movie Club for just $1.00 total. And guess what? Shipping and processing is free! But you gotta wait 2-4 weeks to receive your first shipment.

Now, if you wanna take advantage of an even better deal, you can get a 6th movie now for just $14.95, and you won't have to pay any additional shipping and processing charge. And get this, the Bonus Movie will even count towards your purchase commitment, so you'll only need to purchase 4 more movies in the next 24 months instead of 5. And if you wanna save even more, you can select a 7th movie now for the special price of just $9.95 and still not pay any additional shipping and processing charge.

But wait, there's more! About every 4 weeks (up to 13 times a year), you'll receive a mailing indicating the "Featured Title." And you may even receive up to 2 more seasonal Featured Title mailings a year. That's up to 15 buying opportunities a year! And you get to choose whether you wanna receive the Featured Title, an alternate, or no movie at all. But if you don't inform the Disney Movie Club of your choice within 10 days or by the date specified on the card (either by returning the card, visiting the website, or by calling the 800 number on the card), the Featured Title will be automatically shipped to you.

Now, when you join the Disney Movie Club, you gotta provide them with your credit card information (they only accept credit card orders on their website). But don't worry, they won't charge your credit card until the date of shipment. And sorry, no debit cards or check cards accepted at this time.

But here's the catch, folks. You gotta fulfill your purchase commitment within 24 months of sign-up. If you can't meet your commitment within your commitment period, your credit card may be charged for the value of the 5 reduced-priced titles you have received. And this amount is dependent upon your initial sign-up offer and the format of your introductory movies.

But hey, if you're not completely satisfied with your introductory titles, you can return them within 10 days of receipt along with written notice informing the Disney Movie Club that you wanna cancel your membership. And they'll refund any money you might have sent, including shipping and processing costs, as part of their no-risk guarantee.

Now, this offer is only available to customers residing in Canada (excluding the Province of Quebec) and may be withdrawn at any time. And the Disney Movie Club cannot ship to CFPO or FMO. And remember, only one membership per household, and you gotta be 18 years of age or older to join. And applicable GST/HST will be added to each order.

And one more thing, folks. This offer may not be combined with any other promotional offer, including coupons and rebates. And all applications to join the Disney Movie Club are subject to review. They reserve the right to request additional information, to reject any application, or to cancel any membership. And they reserve the right to alter or end this offer at any time.

So there you have it, folks. If you're interested in joining the Disney Movie Club, just be sure to read the fine print and fulfill your purchase commitment within 24 months. And remember, your satisfaction is 100% guaranteed!

The problem for me was not the commitment. I followed the rules, got my cheap movies and bought my overly inflated priced ones until I was completely done with the agreement. I said "nice, smooth sailing with cheap discounted Disney movies" but the problem is even though you are out of the agreement and are free to cancel (which they try hard to keep you from doing) you still have to regularly open their emails, call a phone number, or go on the website to decline the featured title or they will send it, this doesnt sound like a hard thing since it's just a couple clicks... EVERY MONTH you have to do this including the holiday ones. Eventually your going to forget and get charged. My card was declined and a few times due to some issues with my bank account. They put a warning stating I need to update my card info to continue my membership, thinking they stopped charging that card I wasn't concerned with it. Well I fixed the issue with my account and suddenly I'm immediately drafted for 30 and 40 dollars from a card that was stated as not active on the Disney movie club site. They only refunded one and told me to mail the other back when it arrives but the fact they charged a dead card at random is concerning. Though not the scam in terms of how wlothers are rating them, they are definitely a scam and will get you one way or the other if you join. I'm a proud cancelled membership holder and I will never return as long as they are conning people the way they are. They need to remove the featured title automatic charge/ship option but they won't because that's where they make their money, well that and people not reading the agreement and just seeing cheap movies and losing all sensibilities.

It is shameful that a company with the Disney brand would be so lame when it comes to implementing the most basic and common anti-fraud best practices and then be so greedy as to refuse a charge back even after they acknowledge fraud!

I am not a customer and never was. My credit card was fraudulently used to order movies. When I realized fraud had taken place from my cc statement, I called the Movie Club who immediately acknowledged the transaction had already been identified as fraudulent. The support rep could not find any trace of me in their system (based on name and address) though my cc was in their database. He told me the person the movies were shipped to had reported he had never ordered the movies and had returned them. I mistakenly assumed that meant they were going to credit my card back! Silly me!

I reported the issue to my credit card issuer who reverted the charge. Soon, thereafter, my bank told me The Disney Movie Club was rejecting the charge back. I called The Disney Movie Club again to better understand their cc practices. They said that they check that the bill to and ship addresses to are the same. But, clearly, they do not use any other common rules for identifying credit card fraud like checking the bill address to with the address on record with your bank or something as simple as IP geolocation to find out if the IP of the person ordering is in the same city as the bill to or ship to.

To make matters worse, they charged me a second time when they had already identified that the cc had been used once fraudulently 3 weeks before. One would think that the cc would have been flagged! No! If it goes through, they just take the money and run and refuse the charge back! Needless to say I changed my cc altogether and pressed my bank to fight them on both charges.

I do not want to even know how they protect credit card numbers and there is absolutely no way I would ever consider ordering anything from them. Be careful that the Disney name does not mean secure!

BE CAUTIOUS as I am. I'll post the agreement here if you want to get 5 movies with 1.99:

As a Disney Movie Club member, all you need to do is buy 5 movies at regular Club prices in the next 24 months. Regular Club prices start at just $34.95 per DVD and $34.95 per Blu-ray for members who joined under a Blu-ray enrollment offer. Shipping and processing is $4.95 for the first title in each shipment, $6.95 for a box set, and $2.95 for each additional title on the same order (plus GST/HST).

By agreeing to purchase at least 5 regular-priced movies in the next 24 months, you qualify to receive 5 Disney movies of your choice from the list of titles currently available from the Disney Movie Club for $1.00 total. Shipping and processing is free. Please allow 2-4 weeks to receive your first shipment.

YOU MAY ALSO TAKE A 6TH MOVIE NOW AT THE SPECIAL PRICE OF JUST $14.95, PLUS YOU PAY NO ADDITIONAL SHIPPING AND PROCESSING CHARGE. This Bonus Movie will even count towards your purchase commitment, so you'll only need to purchase 4 more movies in the next 24 months instead of 5.

PLUS YOU CAN SAVE EVEN MORE by selecting a 7TH MOVIE NOW FOR the special price of JUST $9.95 AND STILL PAY NO ADDITIONAL SHIPPING AND PROCESSING CHARGE.

About every 4 weeks (up to 13 times a year) you will receive a mailing indicating the "Featured Title." Plus you may also receive up to 2 more seasonal Featured Title mailings a year. That's up to 15 buying opportunities a year! You can choose to receive the Featured Title, an alternate, or no movie at all. If you do not inform us of your choice within 10 days or by the date specified on the card (either by returning the card, visiting the website, or by calling the 800 number on the card), the Featured Title will be automatically shipped to you.

When you join the Disney Movie Club, you may provide us with your credit card information (website accepts credit card orders only). You will be charged only for the movies that you order (including Featured Title shipments) plus shipping and processing. We will not charge your credit card until the date of shipment. Sorry, we do not accept debit cards or check cards at this time.

You agree to fulfill your purchase commitment within 24 months of sign-up. If you are unable to meet your commitment within your commitment period, your credit card may be charged for the value of the 5 reduced-priced titles you have received. This amount is dependent upon your initial sign up offer and the format of your introductory movies.

Your satisfaction is 100% guaranteed! If you are not completely satisfied with your introductory titles, simply return them within 10 days of receipt along with written notice informing us that you want to cancel your membership. We will refund any money you might have sent, including shipping and processing costs, as part of our no-risk guarantee.

This offer is limited to customers residing in Canada (excluding the Province of Quebec) and may be withdrawn at any time. Disney Movie Club cannot ship to CFPO or FMO. Limit: one membership per household. Must be 18 years of age or older to join. Applicable GST/HST will be added to each order*.

This offer may not be combined with any other promotional offer, including coupons and rebates.

All applications to join the Disney Movie Club are subject to review. We reserve the right to request additional information, to reject any application, or to cancel any membership. We reserve the right to alter or end this offer at any time.

All titles are subject to availability. As of January 7,2014, regular Club prices start at $19.95 per DVD and $29.95 per Blu-ray."

I gotta say, I've had some issues with Disney Movie Club. They keep charging me for movies that I didn't even order or want. And when I return them (which, by the way, I have to pay for the shipping myself), I don't even get my money back. It's a real bummer, because I can't afford to waste my hard-earned cash on stuff I don't need or want. It's like the people who work there don't even know what they're doing. And it's not just me - I've heard other folks complain about the same thing. It's a shame that Disney, a company that's supposed to be all about magic and happiness, is letting this happen. I think I'll just stick to shopping at regular stores instead of dealing with this online nonsense.

I recently signed up for the Disney Movie Club and I have to say, I'm not too impressed. I placed my order three weeks ago and I'm still waiting for my movies to arrive. When I reached out to customer service, they told me that it can take up to 3-4 weeks for delivery. I mean, come on, really? It's not like my package is coming from across the world, it's just coming from Ontario to another place in Canada. I highly doubt that Canada Post is that slow.

To make matters worse, they don't even provide a tracking number for your package. When I asked for one, they just told me when my package was supposed to have shipped. I find this to be very frustrating, especially since I'm still waiting for my order to arrive.

Another thing that bothers me is that they make you pay for shipping. I mean, seriously? I'm already paying for the movies, why should I have to pay for shipping too? It just seems like a way for them to make even more money off of their customers.

Overall, I'm really regretting my decision to sign up for the Disney Movie Club. I feel like I could have gotten my movies faster and cheaper if I had just bought them from somewhere else. If you're thinking about subscribing, I would definitely think twice before doing so.

DisneyMovieClub is a company that offers a membership agreement that sounds too good to be true. They promise you four free movies, but what they don't tell you is that you are signing a contract that locks you into buying movies that you may not even want. It's like making a deal with the devil.

Every month, they offer a "featured movie" and if you don't respond in time, they charge you for it and ship it to you anyways. This can be frustrating, especially if you don't want the movie they are offering. It's like they are trying to force you to buy something you don't want.

I have tried to cancel my membership with DisneyMovieClub multiple times, but they always beat around the bush. It's like they don't want you to cancel because they know they will lose money. This is not the kind of behavior you would expect from a company that carries the Walt Disney name.

It's clear that DisneyMovieClub only cares about exploiting their customers for their money. They don't care about providing a good service or making their customers happy. This is a disgrace to the Walt Disney name and it's a shame that they are allowed to operate in this way.

If you are thinking about using DisneyMovieClub, make sure you read the fine print. Don't be fooled by their promises of free movies. It's not worth it in the end. There are better ways to get the movies you want without being locked into a contract with a company that doesn't care about you.

So, I gotta tell ya, I made a big mistake when I fell for one of those "Get a $700 Shein gift card..." deals. I thought I was being smart by signing up for one of those cheap deals that you can supposedly cancel right after. But boy, was I wrong! If you're like me and don't have time to read through all the fine print, let me tell you that you'll end up paying over $120 for a few old DVDs. That's right, you heard me! And the worst part is that you're charged that amount to "break the contract" of paying $35 five times, which only gets you 2 movies from a limited selection. Can you believe it? I sure couldn't!

And don't even get me started on the customer service. They were completely unhelpful and unfriendly. I mean, come on, guys! I'm just trying to cancel my subscription and get my money back. Is that too much to ask? Apparently, it is.

So, my advice to you is to save yourself the money and hassle and just use a streaming service. Trust me, it's not worth it. And if you do decide to sign up for Disney Movie Club (disneymovieclub.go.com), make sure you read all the fine print and know what you're getting into. Don't make the same mistake I did!

I signed up for Disney Movie Club (disneymovieclub.go.com) to buy a few movies and see what it was all about. Unfortunately, I wasn't too impressed and decided to cancel my account. However, I have been charged every month for the past four months for a subscription that I no longer have access to. I tried to contact customer service, but it's been a frustrating experience. The only responses I get are from bots when I email, and when I call, I can't seem to get through to a representative unless I have an active membership. It's been a real headache trying to resolve this issue, and I feel like I'm being robbed at this point. If I could give Disney Movie Club zero stars, I would. It's disappointing that a company as big as Disney can't seem to provide better customer service.

This Disney Movie Club is a total rip-off, let me tell you. I'm a huge fan of Disney movies, so I thought it would be a good idea to sign up for it. But once you're in, you're stuck. You can't cancel your membership until you've bought a certain amount of movies. And if you try to cancel early, they'll charge you the full amount of what you owe. It's a real bummer, man.

And don't even get me started on the prices. They charge you like 30 to 50 bucks for just one movie! That's insane, right? And if you don't go online to decline the movie of the month, they'll charge you for it anyway. It's like they're trying to trick you or something.

And when you call their customer service, forget about it. They're no help at all. They just give you the runaround and make you feel stupid. It's like they don't even care about their customers.

I'm currently out of work because of the pandemic, so I can't afford these charges every month. But they won't work with me to cancel my membership. It's like they don't even care about their customers. I wouldn't recommend this to anyone. Stay away from it, man.

So, I was checking my bank account and I saw that Disney charged me for something. I didn't know what it was, so I went to their website and found out that a movie was bought on my account. I was confused because I didn't buy it. I'm the only one who has access to my account, so I knew it wasn't me. I thought it was a mistake, so I checked my emails to see if I missed a confirmation email. I looked through all my emails around the time it was bought, but I didn't see anything from Disney saying that I bought something.

The movie cost me around $33, and I couldn't find a clear way to cancel the order. I had to search for an email just to talk to someone who could help me. It was frustrating, and I regret signing up for this thing. I wish they had made it easier to cancel orders or at least send confirmation emails when something is bought.

I gotta say, I was pretty excited when I first signed up for Disney Movie Club. I mean, who doesn't love Disney movies, right? But man, was I disappointed. First off, they sent me two movies in the same month and charged me for both. I returned them both, but they only gave me credit for one. What a rip off!

And don't even get me started on the member prices. They advertise one price, but when you add the movies to your cart, the price magically increases. What's up with that? I used to love this club, but now I hate it. I was planning on being a lifelong customer, but not anymore.

My family and I are huge Disney fans, but I wouldn't recommend this club to anyone. I don't want them to go through the same thing I did. And when I called customer service, the representative put me on hold for like 20 minutes and never came back to the phone. I'm pretty sure she knew I was going to do a survey on her, so she just bailed. Not cool, Disney Movie Club. Not cool.

This service is not worth your time or money. The customer service is not helpful, but it's not the employees' fault. They are limited by the company's policies. You can't count on them to help you when you need it. The company tries to lure you in with exclusive products that are way too expensive. They also have strict terms and conditions that you have to follow. I placed my first order 16 days ago, and they said it was shipped 13 days ago. However, when I contacted USPS, they told me that they never received the item. I had to contact Disney, but they won't reship or refund me until tomorrow. I have to call them again tomorrow to get my $130 back. It's frustrating because I've already received orders that I made after the one I'm complaining about. All I can say is be careful when dealing with this company.

This company has been nothing but a headache for me. I've tried to cancel twice now, and the second time I called, the girl on the phone seemed helpful and quick. We had a 13 minute call, and she assured me that a pending charge on my account would fall off. But when I checked my credit card statement four days later, the charge was still there. The girl had told me that my account was cancelled and my credit card information was deleted, so I had no way of being charged again. I called the company back and explained the situation, but they didn't seem to care. They told me that I would receive a confirmation email of my cancellation and that I would be getting my money back within 24-72 hours. But I still haven't received any confirmation email, and it's been longer than the maximum time they gave me. I told them that if they charge me again, it's fraud. I would strongly advise against signing up for this service. It's been nothing but a headache for me.

in January 2023 a bill was issued on your invoice KO179103-00001 marked as paid now I have received a bill for this amount plus 2.50 service charge? this was received March 30 and due March 25.. I have checked my American Express for 4 months and it does not appear however there have been several other items billed since January 18. why was it not paid on one of those? this is the first I have known of the outstanding balance and had I realizes it was outstanding it would have been paid.. I called Friday March 30 and was not happy with the gentleman's help he did not understand what I was saying it seemed. I will pay the bill of the original amount $12.41 but not the service charge. I still do not understand why the charge was initially refused as my bills are always paid when due and they would have no reason to refuse payment unless it was on a wrong account number? please check into this and let me know your findings and this will be dealt with.

yours respectfully

Beverly Handley member # 4263051 April 3. 2023

So i went to join when I found the offer for 4 movies for a 1.00 shipping and signed up or so I thought. But it keep glitching out during sign up and I was charged by the site. But the isssue is I can't sign in site keeps saying that email isnt associated with a disney movie club account? yet i was charged by it? now I can't even get on to see if I am a member or not because it keeps glitching out on google chrome and only seems to work on edge... I was looking forward to using disney movie club but know im worried its a scram and just would like to be sure my membership is canceled if I can.

I clicked one a long time ago for a deal with a Disney Movie membership or something. I did not consent to any membership that is charging me $28 constantly in my account. I do not know what these charges are coming from. I have tried to contact a live person to contact to stop these unauthorized charges on my account. I have called my bank to complain about it. I need my “membership” canceled and I can’t even login to cancel it because I never even created an account when I clicked on the free Disney movie link. I NEED THIS TO STOP.

I got redirected from a website with Disney Movie club. When a person click on link it takes you to pick movies for a $1. The website that I was directed says I must sign up as a me "Member" "Not Membership". I feel that people are being lured to join their membership for FREE, and get the first 4 movies at discount and being suck in a contract for 2 years. The problem is in the membership agreement, it states that they will send you other movies monthly that you never wanted, you have a set amount of time to cancel that movie request or they will billed you for the price of the movies. The problem is I never got an email to do that. So I get a bill or notice from my bank that I got a bill for a set of movies that I didn't want which is expensive. I lost my card and had to put a freeze on my back account, I got a bill ($77.00) including a late fee for not paying on time. it states to cancel the membership you have to pay for the full retail value of the movies. So now I have to paid over $100. to cancel a membership and to get the movies that I originally wanted the first time I sign up. I understand you need to stay on top of the emails to decline the offers, when you work as a first responder, you do not have time to look at emails. I should be able to just cancel something and not have to worry about spending money to cancel when I need to.

This has been a nightmare! I really hate this company!

I had speaked to an associate about my charges on my card for ordering 4 movies that were 1 dollar, he said I can receive my money back by returning the moves to their address. He said he would send something in the mail (a return reciept) I believe, but I never received this and now I have been charged 40 dollars and I cannot return the movies because I don’t have what he sent me. And I cannot login to my Disney movie club account anymore to see what’s going on.

Movies and correspendence started showing up addressed to a person never heard of. After requesting the USPS to return the items to Disney each time, I eventually found an email for Disney Movie Club and requested that the mailings stop. [protected]@movieclubinfo.com. A representative responded right away and confirmed the billings would be discontinued. [protected] from 8 a.m. to 11 p.m., Eastern Time, Monday-Friday.

Also contacted Bank of America about the fraudulent billings to have them stopped. Bank of America suggested issuing a new card, and somehow Disney was able to bill the newly issued card. Bank of America fraud department further suggested that the problem needed to be solved directly with Disney.

Eventually Disney posted credits for all the charges except one, and had to contact them a third time about reversing all charges.

My recollection is that American Express provides more assistance with disputes and fraudelent billing than does Bank of America. I plan to switch over to American Express after this experience.

If Disney ever fraudently bills me again, I plan to seek legal help to stop them from this annoying activity, and the excess and unusual work required to solve it.

I never signed up, and today, I received a box with 4 DVDs; I don't own a DVD player. I called the number on the invoice to then go through many prompts, as well as having to listen to bundle promos (That's the last thing I want to hear about). It seems I was connected to someone with roosters constantly going off in the background. The agent canceled my account, classified it as fraud, and hopefully shipped me a return label, but she couldn't tell me what card was used to make this purchase. This is important, especially if someone other than myself made this purchase. I would hope that someone can follow up with me on this and, at minimum, be able to give me the last four numbers of the card used in my name.

Carlos Martinez

14 Davis ave

Albany, NY 12203

[protected]

Member # [protected] (I didn't know I was a member)