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Disney Movie Club Complaints & Reviews

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Disney Movie Club - movie prices and membership

Posted: 2014-06-18 by    candace12
Complaint Rating:  0 % with 0 votes
these guys are scam artists, its cheaper to buy these movies at walmart ... and they wont let u get out of it unless u complete the orders of the membership ... thats unfair they shouldnt be aloud to send people movies they have NOT ordered and then expect them to pay for them ! .. then keep billing them over and over ! ... waste of time and money !...
Complaint comments Comments Complaint country Canada Complaint category DVD Order & Rental

Disney Movie Club - returned to sender

Posted: 2014-04-22 by    ChristieM
Complaint Rating:  0 % with 0 votes
I called to cancel my account so i would buy out the remaining movies to complete m contract. Ordered my movies to my work address, got my email that it was returned to sender. tried again, same thing. they never showed up at my wok address at all. Tried my grandmas house street address. same thing..never showed up! Tried my sister in laws address and same thing again!! THEY NEVER SHOWED UP AND I JUST KEEP GETTING EMAILS SAYING RETURN TO SENDER. I think since i wanted to cancel my account and order my remainding movies im getting screwed over now and they just keep charging my mastercard. Gettin...
Complaint comments Comments Complaint country Canada Complaint category Movies

Disney Movie Club - charges for declined DVDs

Posted: 2014-02-26 by    alexadem
Complaint Rating:  0 % with 0 votes
This is now the third time I received confirmation that I declined a featured DVD and they sent me the DVD anyway! I'm sick of wasting my time unnecessarily standing in line at the post office to return these. My time is worth money too, and to have to take time out of my business day to stand on line at the PO costs me money. I want this account canceled and no nonsense about my "obligations" because the money I lost waiting in line exceeds whatever they think I owe them. They deserve nothing for this level of hassle and incompetence!...
Complaint comments Comments Complaint country United States Complaint category DVD Order & Rental

Disney Movie Club - Incompetent Customer Service

Posted: 2013-07-02 by    xxxorcist
Complaint Rating:  100 % with 1 votes
Been a member for a few months now. Initially things went well, however, as of recent service has become pretty awful. Started when I recently ordered a DVD to complete my third of six DVD commitment to the group. Paid for and received movie and everything was good. Got a copy of another movie a few days later and a bill for it. It wasn't ordered, for one. Two, my credit card was on file. And three, I didn't want the movie. So following their instructions, I got new packaging ($), went to the post office (time) and paid the shipping to have it go back ($).
Another week goes by and...
Complaint comments Comments Complaint country United States Complaint category DVD Order & Rental

Disney Movie Club - Charged for a Declined Movie

Posted: 2013-01-23 by    jettahlily008
Complaint Rating:  100 % with 3 votes
Since I joined the Disney Movie Club I have declined every feature. A movie came in the mail and when I called them to let them know that I declined it. They said that I missed to decline the feature of the month. I don't know how to prove it now and they are charging me for the movie anyhow. Also there is a Sopa warning post above the header of they're membership site! I would like to know I can be released from the contract. I don't like the dishonest way that I am experiencing with them. I thought at first that buying 4 more movies would not put a dent in my pocket book, but when...
Complaint comments Comments Complaint country Canada Complaint category Online Scams

Disney Movie Club - Featured Title

Posted: 2012-12-05 by    grandoor
Complaint Rating:  0 % with 0 votes
Even though I declined the featured title I was still charged for it, causing my credit card to be overcharged. When I contacted them they said it was to late for them to cancel, but they were still able to include a return envelope....
Complaint comments Comments Complaint country United States Complaint category Online Scams

Disney Movie Club - Washington - Disney Movie Club

Posted: 2011-08-28 by    FoReal352
Complaint Rating:  0 % with 0 votes
Ok. So I need to cancel my member ship because I AM UNDER 18. My mom has been getting very mad. we haven't bought anything for the commitment thing. And yet we don't want to buy anymore. So please just cancel my account....
Complaint comments Comments Complaint country United States, Washington Complaint category DVD Order & Rental

Disney Movie Club - Either Disney Movie Club, or one of their affiliates signed us up for a fraudulent account

Posted: 2011-08-13 by    Torma
Complaint Rating:  100 % with 1 votes
Either Disney Movie Club, or one of their affiliates signed us up for a fraudulent account. We had to cancel our credit card and they removed the charges from our account. But D.M.C. didn’t stop sending us bills and notices for many months (still coming as of today). The credit card company already notified them that it was fraud, but I guess they are ignoring it. In any case, it’s very irritating and they should have just canceled the membership when they were told it was fraud by the credit card bank. And then they should be dealing with whoever supplied them with the bad application...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Disney Movie Club - attempts to decline monthly featured selection

Posted: 2011-07-20 by    LaceyAmanda
Complaint Rating:  0 % with 0 votes
I can't find the featured selection on the site, so I can decline it! Also, there have been other misleading things the "club" has done....
Complaint comments Comments Complaint country United States Complaint category News & Media

Disney Movie Club - Ontario, Barrie - wrongful billing

Posted: 2011-07-08 by    Debra Green
Complaint Rating:  0 % with 0 votes
L'M WRONGFULLY BILLED, L HAVE RECEIPTS FROM PAYMENTS SINCE FEBRUARY -JUNE2011. THEY ARE TRYING TO BILL ME FOR DVDS RETURNED, DVDS NEVER RECEIVED OR ORDERED BY ME,...
Complaint comments Comments Complaint country Canada, Ontario, Barrie Complaint category DVD Order & Rental

Disney Movie Club - Disappointed customer

Posted: 2011-06-21 by    Droomer
Complaint Rating:  100 % with 2 votes
I joined this club to obtain movies for my grandaughter. placed first order in time for Christmas- received nothing by Jan. but they had cashed my check! Called them.. they sent my movies to someone else and had all my info incorrect! finally got movies..then ordered more...this order they messed up also and then mailed me an over due notice! Finally ended my commitment, spoke to rep and told them how disappointed I was and to close out this account. i am still getting the "reply or it will be sent"! Fed Up- rather go to walmart. never again!...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Disney Movie Club - Sending Movies without Option Cards

Posted: 2011-05-24 by    Orion's Bell
Complaint Rating:  100 % with 1 votes
Twice in the past I have received and been billed for movies after I sent back the option out card. Last month I received TRON Legacy, but I never received the monthly packet before-hand with the option-out card. I wasn't too happy, but it did complete my 4-movie/2-year obligation. But now I just received another expensive DVD again without ever receiving the packet in advance. I'm going to call them up. Federal law states that if you receive something by mail that you didn't order, it's yours to keep for free. (I know, good luck with that, but I'm going to fight!)...
Complaint comments Comments Complaint country United States Complaint category Entertainment

Disney Movie Club - Oregon - Fraud

Posted: 2011-05-07 by    Rachpj
Complaint Rating:  0 % with 0 votes
Well I can tell you that my experience with the Disney Movie Club has been just awful. First I ordered my free movies, paying for just shipping of course, at the prodding of my boyfriend because it seemed like a good idea at the time to include some kid friendly movies into our collection for when kids visit. Okay I thought to myself it couldn't hurt, I did the Columbia House Movie thing before and it was fine... oh I have never been so wrong in my life! If I had some sort of time altering apparatus, I would travel back through time to that fateful conversation over brunch with that evil little...
Complaint comments Comments Complaint country United States, Oregon Complaint category Movies

Disney Movie Club - Fraudulant Charge on CC

Posted: 2011-04-27 by    Aaron M Foster
Complaint Rating:  0 % with 0 votes
I received a fraudulent charge on my CC, never signed up for anything nor have I ever signed up for a club like this, I know how they work. I went through my Visa card fraud protection and they refunded the charge and I thought that I was finished with them but then I received another shipment. This time it had a 920 number that I could actually get a human on the other end. I am frustrated that they did not close the account when they should have and now I have more hassle to go through to close the account. I am wondering if anyone has started a class-action lawsuit for this? It seems like there...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Disney Movie Club - Illinois - Not Quite Sure What to Think

Posted: 2011-04-21 by    LexandJojosmommy
Complaint Rating:  100 % with 1 votes
OMG- hillarious! Here is my exprience with the Disney movie club. Then you decide either way. I went online & ordered my 2 movies on April 6th. I was looking for an Easter present for my 6 year old daughter. Gave it plenty of time to be shipped by Easter-right? I ordeded Snow White and Alice in Wonderland- the total for the 2 movies + costs was $103.00. I thought well, that was pricey, so I checked again and the Alice in Wonderland was over $60.00 itself (because it was some sort of special edition). So, I thought, pricey, but... I'll pay it cause it will even out (5 free movies, right?) in...
Complaint comments Comments Complaint country United States, Illinois Complaint category DVD Order & Rental

Disney Movie Club - Illinois, Machesney Park - Ships Movies I Didn't Order!!!

Posted: 2011-02-15 by    Santofan
Complaint Rating:  0 % with 0 votes
Disney Movie Club emailed me today to confirm an order I never even placed! And it's for a movie I wouldn't order in 100 years! I've had trouble with them in the past, too, when they weren't counting my full-priced orders against my membership commitment. If I get this shipment canceled, I simply want to quit the club. I've read too many horror stories on this site to stay a member of DMC....
Complaint comments Comments Complaint country United States, Illinois, Machesney Park Complaint category Entertainment

Disney Movie Club - Accused me of not paying, well l did pay, and i have a receipt

Posted: 2011-02-03 by    Wrong
Complaint Rating:  0 % with 0 votes
NCO fINANCIAL services- Disney movie club has a bad acccountant, they are accusing me of not making a payment, we'll l got news for them, because l did make an early payment of twelve dollars on December 27, 2010. And yes l have a receipt of payment.

I think that was ignorant and uncalled for and l demand a apology from the manager of Disney movie club, because l always make payments at the end of each month, also, l'm diabetic, meaning that most of my small pension goes to diabetic supplies, vitamins etc. Iappreciate no further harrasment from them, and l will make a another...
Complaint comments Comments Complaint country United States Complaint category Movies

Disney Movie Club - Texas, Mesquite - did not order movies took money out of my account without my authorization

Posted: 2011-01-27 by    christy gilcrease
Complaint Rating:  0 % with 0 votes
hi im from dallas tx i got into disney movie club cause it sounded good at the time. well i cant get of hold of any one they r shady taking a order i did not order did not give athorization for pissed on that. going to try to see if i can get my money back. scam scam do not get in this club scam from the word go soooooooooooooooo [pissed right now christy...
Complaint comments Comments Complaint country United States, Texas, Mesquite Complaint category Credit Cards

Disney Movie Club - Pricing

Posted: 2011-01-19 by    timtex1
Complaint Rating:  100 % with 1 votes
The club seems like a good deal at the outset. If you do the math you're spending just a few dollars for five DVD's, which conceivably could cost you almost $100. The rub is that fulfilling your agreement to buy four more movies within two years does not come cheap. The only way those four DVD's count is if you pay $19.95 or $29.95 (for Blu-Ray) each, plus shipping. The club has sales, but the sale prices won't qualify your purchases toward your agreement. For instance, right now they have DVD's on sale for $19.17. Even the free shipping offers are maddening, because you...
Complaint comments Comments Complaint country United States Complaint category DVD Order & Rental

Disney Movie Club - Virginia - Scam

Posted: 2011-01-09 by    navyguy09
Complaint Rating:  50 % with 18 votes
Member No: 4804989

I joined the Disney Movie Club about 2 months ago when I saw an ad for special Disney movie prices. Naturally, after determining it was an official Disney site I joined and paid the price for the introductory movies. With the holidays and travel I neglected to check my email (I rarely check my email anyway) and didn't think anything else about it until I noticed charges on my credit card statement for movies I didn't order and hadn't received. I have since received the movies and did a lot more checking into this website and what I have found is utterly...
Complaint comments Comments Complaint country United States, Virginia Complaint category DVD Order & Rental

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