Complaint Rating:

Words can not described how annoyed I was with Dish Network's customer service. Shortly after signing the service contract, we purchased an HD TV. I tried to upgrade our service, however, they wanted to charge us a $200 upgrade fee on top of an extra $20 per month. Many other providers...

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ON 8/17/08 I ORDERED DISH NETWORK. I HAD DIRECTV BUT DISH NETWORK LOOKED LIKE A BETTER DEAL. IT WAS SCHEDULED TO BE INSTALLED 8/22/08 BETWEEN 8 & 12. I HAD SCHEDULED TO DISCONNECT DIRECTV THAT DAY AND IT WAS DISCONNECTED. WHEN DISH NETWORK DIDN'T SHOW UP, I CALLED THEM AND THEY TOLD...

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Back in July of this year 2008, I called Dish to order NFL season tickedt. The man at that time said O.K. I heard nothing from them or that they do not have NFL season ticket. The first week in September of this year I called and spoke with a girl, she said the season ticket didn't go through,...

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Horrible Customer Service Rep!

See:

www.shameondishnetwork.wordpress.com

for the full story....

Complaint Rating:

Dishnetwork took unautorized charges out of my bank account. They could not get a technician out to my new place to meet with the grounds keeper where he could show the technician where to install the dish, so the customer service representative said it was there fault and was sending a box...

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I canceled the service back in January 10 2008. Recently I looked a closer look at my credit card bill and realized that the service was not canceled. I had not received a bill since then. (I was told that I switched to paperless billing in Dec 22, 2007)

I called dishnetwork to...

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We’ve only had Dish for 2 months of our 2 year contract. Problems started from Day 1 when the installer slid our TV stand across the wood floor leaving deep scratches. The two room DVR is a joke! If one unit is recording with someone watching it, it forces the other unit to change channels....

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Dish network has turned into a nightmare for me. It has been over two years that we keep getting calls from Dish network customer rep soliciting new business. Now i live in a condo where we have our own cable picked by the association. We have explained it to them so many times yet they still...

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After my signal migrated to another satellite, I phoned Dish Network to arrange to have my dish antenna re-oriented to the new satellite.

First Call: They asked for my credit card information in order to "qualify" me. I refused to give the information, saying it was...

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In April of 2008 I contacted Sky Link Cable requesting that they set up Cable TV service in our home. I told the man on the phone that we had our house up for sale and planned to move to another city in Michigan as soon as it sold. I was assured by this man that Sky Link had a large customer...