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Discover Card Complaints & Reviews

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Discover Card - Unsafe online activity

Posted: 2013-12-16 by    OnlineSecurityConcerns
Complaint Rating:  100 % with 1 votes
I have been a Discover card holder for 6 years. This gets a little confusing, but I hope I break it down correctly. I lost my card and called and requested a new one, FOUR months ago. They sent me a new card with a new number. Only problem? Somebody else has the same number! Not knowing this, I logged in to my online Discover access, which I have been using for years to audit my account and make payments, but now I am locked out. Because my new card has somebody else's user name attached to it. I then call Discover. And this is where the fun really begins. First, they keep calling me by the...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Discover Card - Purchase protection program

Posted: 2013-03-02 by    Luckyanjo
Complaint Rating:  0 % with 0 votes
When I purchased a rug that started bleeding pink dye all over after taken to be professionally cleaned and both the manufactuer, Thomasvile, and the store said they would not do anything about it. I decided to go to Discover and use the purchase protection policy since it was I within 90 days from purchase I submitted all the documents, statement from the cleaners and pictures requested . After dragging me along for over 4 months they said it is a he said, she said case and sided with the store. Their "purchase protection" claim is a joke! You will be stuck with any defective item you...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Discover Card - Washington - Cheated Merchant

Posted: 2012-12-11 by    Greystone America
Complaint Rating:  100 % with 1 votes
BEWARE!! Before you accept Discover Card as payment for your product or service know that you may not get paid. Here is our story.

On 8/6/12 our product was delivered to our buyer prepaid with a Discover Card. On 8/25/12 (20 days after delivery) the $1850 cost of the product was taken from our account without notice. Reason given was for non-delivery. On 9/18/12 after collecting and providing Discover with signed proof of delivery from a commercial carrier, we were told that their decision would stand. Again, not until 10/16 12 we were told to provide proof of delivery which we did...
Complaint comments Comments Complaint country United States, Washington Complaint category Credit Cards

Discover Card - SHOP DISCOVER PROGRAM

Posted: 2012-04-30 by    Mike4211
Complaint Rating:  0 % with 0 votes
I purchased air line tickets with Expedia.com through SHOPDISCOVER.. I FOUND OUT AIR TICKETS ARE NOT VALID FOR THE 5% CASH BACK BONUS. THERE IS A STATEMENT IN THE WEBSITE. BUT IT IS NOT RIGHT UNDER THE WORDS EARN 5% CASH BONUS. THAT IS CHEATING, WE ALL KNOW EXPEDIA.COM IS PRIMARILY FOR AIR TICKETS. BUT IT IS EXCLUDED. IT IS TRICKY AND MISLEADING. SO BE CAREFUL FOR THIS TRICKY COMPANY. YOU HAVE TO READ ALL THE DETAILS OF WHATEVER THEY OFFERED IN DETAILS OR YOU WILL BE SUCKED IN BY THIS KIND PRACTICE....
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Discover Card - Unhappy potential customer

Posted: 2011-12-21 by    benji
Complaint Rating:  0 % with 0 votes
I applied for a Discover More card, and was denied. I called Discover to question the decision. I also checked my credit and found that both my Equifax and my Transunion credit reports had been requested by Discover.

I was to discuss my application with someone, because I felt that it was unfair to be denied credit based on my Equifax which had not been updated for the month of October.

I wanted someone to explain to me why I would be denied because of information on my Equifax report, if you checked the Transunion and it showed the correct up-to-date information.
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Discover Card - Only problems

Posted: 2011-12-21 by    Terminator007
Complaint Rating:  0 % with 0 votes
My credit limit was reduced from $5000 to $500 or near to the amount that I have my current balance in over a year.

I was planning to use a balance transfer check Discover sent to me a few days back to pay off my other credit card with higher interest rate. That is, after I pay off the current balance to ensure that the credit limit covers the balance transfer fee with no maximum.

Discover said because of my high credit/debt ratio. I explained that I am in between jobs and would need this balance transfer check to pay down debt quicker. I even sold all two of my cars...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Discover Card - Utah, Salt Lake City - Illegal, unethical, dishonest business

Posted: 2011-10-27 by    discovercardsucks
Complaint Rating:  67 % with 12 votes
I want to start out by saying no matter what your personal opinion, Discover Financial Services is essentially a white collar terrorist organization, and they are committing acts of financial terrorism against millions of decent, responsible, hardworking, respectful, reasonable American citizens everyday in broad daylight. These are much more than acts of financial terrorism though as they force people to lose their homes, to go without food, to not provide for their children, to postpone basic and/or urgent medical care, because Discover Financial Services has devised a system (And it is not very...
Complaint comments Comments Complaint country United States, Utah, Salt Lake City Complaint category Credit Cards

Discover Card - Ohio, New Albany - Reported as Bankrupt

Posted: 2011-07-21 by    fks
Complaint Rating:  0 % with 0 votes
Early in 2011, I noticed that Discover Card had report my account and my wife's account on Experian and Transunion as "resolved in bankruptcy in 2007." They showed a $0 balance. I wrote a letter to the two credit reporting agencies and Transunion immediately removed the information. Experian verified the information as true and noted our credit reports as such. Since March, 2011, I have sent a series of letters to Experian and Discover card disputing this information. They continue to ignore my correspondence and just send me form letters. Due to the libelous nature of the damages...
Complaint comments Comments Complaint country United States, Ohio, New Albany Complaint category Credit Cards

Discover Card - Florida, Tampa - Cant get a person on the phone to resolve

Posted: 2011-05-31 by    kmtsh
Complaint Rating:  0 % with 0 votes
I have been a Sam's Discover card for over 5 years. I have never had an issues with balance or payments.
The last 4 charges to my card have been denied. I received one call saying to call security to review charges.
I have spent over 45 minutes on the phone, dialing thru the robo call process to get to a call center in the philliapines to then get cut off 3 times being transferred to somewhere...
My questions:
Why is every charge held ie declined til I review/clarify? Why have the card in the first place?
There should be a direct dial number to call and SPEAK...
Complaint comments Comments Complaint country United States, Florida, Tampa Complaint category Credit Cards

Discover Card - Utah, Salt Lake City - DISCOVER is like a SCAM ARTIST!

Posted: 2011-05-17 by    I. Szabo
Complaint Rating:  100 % with 1 votes
I have received an offer from the DISCOVER Card Services in February 2011. They offered 0% APR for 15 months, $0 set-up and maintenance fees for the life of the card. They also offered in their letter $100 reward as soon as I make $1, 000 in purchases within 3 months on my account. I called the DISCOVER on the 1 800 364 5188 from my Brooklyn home on March 31st and I made a contract with them. I got $2, 500 credit line. They tried to convince me to sign up for their payment protection plan. I refused them. A week later I got my card, set-up my online account and made $1, 000 in purchases. Weeks passed...
Complaint comments Comments Complaint country United States, Utah, Salt Lake City Complaint category Credit Cards

Discover Card - Unfounded, not proven allegations of money owed

Posted: 2011-04-17 by    Annie B Edwards
Complaint Rating:  0 % with 0 votes
Been receiving harrassing phones calls from a collection agency, CBCS accusing me of owing Discover Card a balance of $7266.00. The person that was being accused lived in TX. The problem, I've never been to nor have I ever lived in the state of TX. Finally, CBCS I hoped realized there was a serious mistake being made. Today, March 9th received a notice stipulating they stopped their collection procedures on this account and they were giving it back to Discover Card. They did however suggest that I submit three forms of identification to Discover. I say, let Discover Card contact me and send...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Discover Card - Not consumer friendly - watch your fees!!!

Posted: 2011-03-31 by    Act98
Complaint Rating:  0 % with 0 votes
I HATE DISCOVER AND ANYONE ASKS ME I WILL NOT RECOMMEND THEM. I had signed up for payment plan because I had gotten behind in my bills due to a divorce. They reduced the payment and reduced the interest. They did not tell me that they did not adjust the due date so each time I made a payment IT WAS LATE. They would toggle between charging me $25 and $39 in late fees. I did not catch this as I thought everything was okay, the payments were automatically deducted. MY FAULT. I INCURRED OVER $500 in fees they won't adjust....
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Discover Card - Georgia - account closure

Posted: 2011-02-28 by    bospe394
Complaint Rating:  100 % with 2 votes
In 2008 I wanted Discover to match a competitors rate. My cedit score is flawless and I never was late or had a missed payment. Discover would not match the interest rate of another company so I wanted to pay off my Discover Card. I called them and remitted payment BUT instead of it just being paid off they closed the account. Now if I want to use Discover I have to reapply and have a double impact on my credit score because it was harmed once by them closing the account and it would be harmed again by re-opening what would be looked at as an additional account....
Complaint comments Comments Complaint country United States, Georgia Complaint category Credit Cards

Discover Card - Texas - Incorrect 5% bonus cash back calcuations

Posted: 2011-02-25 by    ash1414
Complaint Rating:  0 % with 0 votes
I was appalled to find out that the cash back bonus calculations of Discover is inaccurate. I signed up for the travel and restaurents 5% cash back bonus program for 2011 Jan-March season and noticed that they have not paid the 5% bonus for a $5000 airticket purchase I had made for my family. When I contacted the service person on chat, they casually mentioned that its my fault for not checking the cash back bonus all these days. Beware of this scam and dont trust Discover to provide your cash back accurately......
Complaint comments Comments Complaint country United States, Texas Complaint category Credit Cards

Discover Card - New York - Harassing telephone calls

Posted: 2011-02-21 by    NanaLatina
Complaint Rating:  0 % with 0 votes
I have received numerous telephone calls from this company looking for someone...even after I had told them I am not that person and that they are calling the wrong number......
Complaint comments Comments Complaint country United States, New York Complaint category Credit Cards

Discover Card - underhanded interest practice

Posted: 2011-02-04 by    Compass Rose
Complaint Rating:  0 % with 1 votes
Discover made a balance transfer offer to us at 0% interest for six months. Very nice. Took one for $1500 at Xmas time. The remaining balance was paid in full every month. I did not notice until this month that there had been an interest charge made on the new monthly balance, which as I said gets paid in full each month. Come to find out unless you pay off your entire balance, INCLUDING THE 0% balance transfer amount, they charge interest on EVERY new purchase from THE DAY IT IS MADE. My husband bought a new computer this past month so the balance was higher than normal, but we still were planning...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Discover Card - Refused to honor Servicemember's protection act

Posted: 2011-02-04 by    IndianaAidan
Complaint Rating:  0 % with 0 votes
I am a reservist who was recalled to extended active duty. My status clearly qualifies me for protection under the Servicemembers Civil Relief Act. I sent Discover Card a copy of my orders and other documentation they requested within the required time period. In fact, I sent my orders on five separate occasions. Each time, I received a boilerplate response from Discover with an excuse why they did not have to comply with the law.

On two occasions, I received a response that my reserve service (which was active duty -- I worked alongside my regular Air Force counterparts and put myself...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Discover Card - Refusal of Advertised Personal Loan

Posted: 2011-01-31 by    Toskan
Complaint Rating:  50 % with 4 votes
I received an offer from Discover Personal Loans in the mail saying I had a superior rating of 5.0 and could apply for a personal loan at 7.99%. I was denied the loan because of high cc balance (I only have 1 cc - that is Discover) and was attempting to use the loan money to pay off (completely) the Discover cc. This is truly a scam when I can't even pay off their own credit card with their own personal loan (seems like the same thing, only they don't get to change the high interest rate)....
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Discover Card - New Mexico - 24.83

Posted: 2011-01-25 by    JOHN STAWARZ
Complaint Rating:  0 % with 1 votes
I HAVE CONTACTED DISCOVER CARD TO COMPLAIN ABOUT SUPPORT SQUAD CHARGES ON MY BILL I HAVE PAID 9.99 + 9.99 FOR CREDIT CARD PROTECTION BUT THEY SAID I WOULD HAVE TO CONTACT SUPPORT SQUAD, THAT IS WHAT THEY ARE SUPPOSE TO DO. THIS IS A SCAM AND DISCOVER CARD KNOWS THAT YET THEY ALLOW THIS TO HAPPEN, TERRIBLE CUSTOMER SERVICE, THIS IS WHAT CONGRESS IS SUPPOSE TO PROTECT CONSUMERS FROM....
Complaint comments Comments Complaint country United States, New Mexico Complaint category Credit Cards

Discover Card - Non coverage of loss

Posted:    Steve100
Complaint Rating:  100 % with 1 votes
My elderly father had his credit cards stolen by a home health aide caring for him. On her 1st day working my father let her use the Discover card to buy some groceries. She returned the card the same day. She later stole the Discover card as well as 2 other cards and used his personal info to get a password over the phone. She withdraw over $1200 on the Discover card and my father was never alerted by them. Now Discover won't cover the loss because they said my father let her use the card on his first day out of the hospital....
Complaint comments Comments Complaint country United States Complaint category Credit Cards

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