Complaint Rating:

My complaint with Directv is described in the following letter I wrote to them recently.

To summarize their incompetence, here are the stats on my case:

• Number of phone conversations: 18
• Number of minutes on phone: ~780 (or 13 hours)
• Number...

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Signed up for DirecTV at the San Diego County Fair under a 1 year promo contract, canceled service after 14 months. Now they are stating I had a 2 year contract and owe them early cancellation fees, even though I have in my possession a contract stating I was under a one year contract. They...

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after mounths of complantes and three difert service tecks same picsulation and freseframing have kept ocuring and as an added bonnis the last installer thay sent out
damagaged my roof to the point that i had to have it replaced and thay wanted to give me $800 a little shourt of the 16000.00...

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DIRECTV is charging me an early cancellation fee for a service I never recieved. Unbelievable but true.
I had the regular Directv service for 7 years. I ordered over the phone the DVR Service, and was not informed of any renewed or new agreement or cancellation fee or directed to one...

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Signed up for service and no one showed up or called. Contact customer service no help. I will stay with the cable company (Comcast), at lest they will show up and call....

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I subscribed to DirecTV in April. The day that the dish was put in I did not receive services. Tech said that give it some time and the signal will come in. Later on that day it did. Two days later gone. I called and they said that they will send someone out. Four days later another tech comes...

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When I moved, I called DirecTV for a mover's package. I was told that it would be over three weeks before my service could be transferred. When I inquired as to why so long, I was told they were too busy with "new customer installations." I didn't think existing customers...

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This company is the biggest bunch of liars I have ever worked with. June 21, 2007 I signed up for DirecTV because their offer was incredible compared to dish network who we were currently using.

At this time Becky gave us a fabulous deal of DirecTV with DVR for 39.99 /month...

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HD DVR still stinks, doesn't record, can't view. Need it picked up by DTV, $ I paid you returned to me, and expire date of contract restored to 2/2008 or I am suing DirecTV. And asking lawyer to try for a class action. I am not a tester for you second email: DCS: That's is why...

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RE: Cover Letter NOTICE and 20 Pages attached, unresolved dispute, Violations of the Fair Debt Collection Act, Title 15 United States Code § 1692, §§ 806 Harassment. Deceptive Trade Practices, Wire Fraud, 18 U.S.C. §1343, Mail Fraud, 18 U.S.C. 1341, Racketeering, 18 U.S.C....