Complaint Rating:

Did not realize I was entering a 2 year contract until after the installation. They tried to charge me more than the advertised price. Installers did not know the digital video recorder should have 2 cables coming in instead of 1. Reported continual loss of signal and they sent someone out who...

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I had occasion to talk to DirectTV, after getting repeated automated messages which I wanted to squelch. In talking with the representative, it came out that they "have in their records" that my contract was extended TWO YEARS this summer after I replaced a faulty receiver. They claim...

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Signed up with DirectTV through Verizon and was told there were no contracts. Just tried to cancel and now told that I would be charged $320 and it would be deducted from my checking account within 7 days....

Complaint Rating:

Signed up with DirectTV through Verizon and was told there were no contracts. Just tried to cancel and now told that I would be charged $320 and it would be deducted from my checking account within 7 days....

Complaint Rating:

The worst, the worst, the worst! We have had this service for more than 3 years. It has been consistently BAD. Bad service/reception, bad customer service, bad technician service. First, we bought a HD receiver a year ago from Direct TV. This year, when he ordered another and wanted to move...

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How do I get off their mailing list? I tried to call several number to request no more junk mail. There is nothing in the flier or website.

I do not want or intend to get directtv....

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DirectTV must pay all their employees for sitting down and twiddling their thumbs. There is a machine that answers your call and tries to send you to the right department which usually fails. I had a relative spend 3.5 hours on the phone trying to deal with DirectTV's antics. Also DirectTV...

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The HD keeps going blank, so I have to watch non-HD channels. They said it's a problem they know about, but don't know when it will be fixed. But they will charge me $10 a month for HD that doesn't work. I tried to have them remove it, but I'll have to send in my DVR and...

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Last year I signed up for directtv with verizon package. That was eight months ago and when I turned on my second tv, no satellite reception, no channels, unworking remote. I called and was lead through a series of things to try but to no avail and finally was told it is in my cable line. Mind...

Complaint Rating:

They stole almost $500 from me. Here is all of Direct TVs corporate headquarters contact information from the Forbes website...

DIRECTV Group, Inc. The
2230 East Imperial Highway
El Segundo, CA 90245
Phone: (310) 964-5000
Fax: (310) 535-5225
Web...