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Can't get HD channels on abc, cbs, nbc, or fox because we get them as local channels.have to pay $9.99 a month for HD access that only gives you half as many HD channels as local cable. When they advertise that you get 70+HD channels. I have maybe 20HD channels that are worth having and...

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Tried to charge me full price for HD DVR equipment and it was discounted 100 dollars as part of accepting the contract with Direct TV.

Within 1 week I spent no less than 3 hours on the phone, disconnected at least three times after long holds. I was missing the cables from the...

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In September of this year we purchased a very expensive HD TV and ordered the HD package from Direct TV. We have never had our program work correctly. We have called repeatly and were made to feel that we were wrong. We had to sit at home and wait 8 different times for a technician to come...

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WARNING! Buyer beware! I
Submitted by Anonymous on Sat, 12/01/2007 - 1:26pm.

WARNING!

Buyer beware!
I went down to Best Buy and paid for a HDDVR, it took two month to install due to Direct TV had to many orders.

A year later I disconnected...

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Forgot to mention that Tony in AL (Badge number U7402) asked if we had a good pair of garden clippers. He suggested we cut the exterior wiring in 4 or 5 places to make sure the local Ironwood contractor would replace it. Kathy, the customer service supervisor who solves problems in 3 hours,...

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Tom said he would correct this and call in 4 hours to make sure everything was working. No call ever came. The next night there was a 3 hour conversation with Supervisor Kathy. During that conversation it was discovered our credit card had been charged $21.24 for shipping and handling of...

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The day we dropped the "free" premium channels which were part of our new customer purchase plan, we lost reception on more than half of all other channels. We reported this the next day. We were walked through a number of steps by a customer service rep. Those did not work so...

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As I previously wrote, Direct TV is pathetic and rude and lies about returning calls, having experienced technicians, when they will show up, and extending credit for poor service. I reached DISH Network and was pleasantly surprised. The technician(s), a team of two, arrived on time. They...

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This is in regards to my mothers contract she is 81 years old and early stages of altizmers and did this without me knowing about it and now they want $132.52 because is was canceled she didn't understand how to operate the tv or remote...

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Direct TV refuses to show up to scheduled service calls in area 35 miles outside of Memphis. All sorts of excuses - wrong day, too busy. They even LIED and said the technician showed and we weren't there, even after we had spoken with the technician who admitted he would not make it....