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Direct TV Complaints

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Direct TV

Posted: 2008-07-02 by mw [send email]
Scam billing
Complaint Rating:  0 % with 0 votes
I recently tried to cancel my DTV service and turns out, when I upgraded to HD in February of this year and no one told me that I was signing on for an 18 month contract. I was told I would have to pay a $380 cancellation fee and there was nothing I could do about it. No one verbalized it nor...
Comments United States Telecommunications

Direct TV - Florida, Orange Park

Posted: 2008-06-18 by Hazel Waldon [send email]
Cannon get direct answer
Complaint Rating:  0 % with 0 votes
Direct TV personnel will not give you a direct answer or complete a phone call concerning charges that were not agreed upon. No phone # to talk to a person long enough to get problem solved....
Comments United States Telecommunications

Direct TV

Posted: 2008-06-10 by t [send email]
Terrible customer service and cancellation policy
Complaint Rating:  100 % with 5 votes
Class Action Law Suit towards Direct TV.. anyone interested write me back.. directtvhater@aol.com. I knew about the 2 year contract when I signed up for Direct TV; which is why I tried to have their service transfered when I moved into my new apartment. They came to my new apartment to try and...
Comments United States Satellite & Cable TV

Direct TV

Posted: 2008-06-10 by t [send email]
Customer Service / Cancellation Policy
Complaint Rating:  100 % with 1 votes
I knew about the 2 year contract when I signed up for Direct TV; which is why I tried to have their service transfered when I moved into my new apartment. They came to my new apartment to try and set up service there, and they were unable to get a signal. Because there was no way I could physically...
Comments United States Satellite & Cable TV

Direct TV - Florida, Jacksonville

Posted: 2008-06-03 by CHERYL PHILLIPS [send email]
SERVICE AGREEMENT
Complaint Rating:  0 % with 0 votes
I recently ordered and paid 100.00 for a new HD receiver for my new TV. I had a issue with my billing and called customer service to complain when they refused to help I wanted to cancel my service but was told that I agreed to a new 2 year contract by getting the new reciever. That never happened...
Comments United States Satellite & Cable TV

Direct TV - California, Fairfield

Posted: 2008-06-02 by Michele [send email]
Early termination fee
Complaint Rating:  0 % with 0 votes
In Dec 06 I ordered Direct TV thinking it would save me money. The sales rep told me that no matter where I move I will be able to get service since they are everywhere. Well I moved to the neighboring city the following March. I paid the $50 they required to have the technician reconnect my...
Comments United States Satellite & Cable TV

Direct TV - Massachusetts, Springfield

Posted: 2008-06-02 by Crystal [send email]
Direct TV is horrible
Complaint Rating:  0 % with 0 votes
I had direct TV installed in February had fibe service, about 3 months later I was getting horrible signal, I couldn't even watch TV because the screen kept freezing up and skipping. I contacted direct TV to send a Tec to look into the problem. AFTER paying $80.00 the tec that came out...
Comments United States Satellite & Cable TV

Direct TV - Hawaii

Posted: 2008-05-28 by Mickey [send email]
bate and switch
Complaint Rating:  100 % with 1 votes
Came out and installed thinge I didn't order, and then charged $92.00 to put in what I did order....
Comments United States Satellite & Cable TV

Direct TV

Posted: 2008-05-16 by Slevin [send email]
Cancellation charges
Complaint Rating:  100 % with 2 votes
I switched from Direct TV to Dish Network. Direct TV sent me some boxes to return their equipment, which I did. They received it on March 22. On March 24th, the charged my credit card $519 dollars for "unreturned equipment". I immediately notified them of the mistake, and they told...
Comments United States Satellite & Cable TV

Direct TV

Posted: 2008-05-15 by H. S. [send email]
Being harassed by Direct TV
Complaint Rating:  100 % with 2 votes
My parents are having to deal with Direct TV because they switched to Dish TV. They were with Direct for around 9 yrs, and this year after a big storm, lightning ran in thru the receiver, and fried the box and the TV. Direct couldn't or wouldn't help them to get this problem fixed....
Comments United States Satellite & Cable TV
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