I signed up for the Charter bundle, offered online with a $75 gift card. When I got my first bill, I printed out the e-mail to redeem my gift card, along with the original sign-up e-mail and provided a copy of my bill. That was five months ago. I have not heard ANYTHING from Digital Landings. I have e-mailed them, I have contacted them on their website and I even tracked them down on Facebook. These guys are nothing but a bunch of scam artists! We NEVER got that gift card, and yes, I was in the wrong for COUNTING on it to arrive before Christmas to help out in a tight pinch. Well thanks for destroying that!
Dear Scam.com Member ALWAYSWEET,
We are not able to resolve your complaint through complaints boards because of the lack of information provided.
If you have not received your rebate - Please do not hesitate to contact us at www.activationcenter.com . There you can submit your concern and we will contact you in 1 business day. You may also contact us via e-mail at CSR@DigitalLanding.com or call 786-837-6662. We look forward toward resolving your concern.
I was told that I can apply for $150 gift card from Digital Landing after I got my home phone and internet connection from Comcast. No one from Digital Landing is updating me on what happened to that gift card application that I sent them. No one is picking up the customer care number 305.921.0816 to know the status of the application
This is a scam. You go to comcast specials in a google search. You are directed to http://direct.digitallanding.com you pay money for installation. They promise COMCAST internet speeds 12mpbs and a free AMAZON GIFT CARD.
When you try to get you rebate. You write to digital landing, instead you get an email from them stating:
"Thank you for your note copied below. We could not find your order in our systems based on the information provided, so we escalated the matter to Comcast to inquire who the originator of your order was. They verified that your order did not come from digital Landing, it...
What a scam! I am surprised that Comcast does nothing about this! I was told when I signed up for Comcast that I would get the $200 gift card. This made all their installation fees doable. There is no phone number for Digital Landing, and no one EVER emails back. I have sent all paperwork and tried to get an answer. Finally, I called Comcast -- they had no idea what I was talking about...sorry they said. Right! Sorry indeed. They obviously knew about this company or how would I have been able to sign up to Comcast. I'm changing from Comcast and plan never to return!
I've submitted everything since 6-13-09 and still have not recieved a $75.00 Amazon gift card. This is bogus, because know one will return your calls or even acknowledge phone calls. I continue to call, and still I'm not getting anywhere. I get names, dates and times still no phone calls back. "THIS IS INDEED A FREAKIN SCAM"
Avoid digital landing because they will not honor any rebates.
On April 13th, 2009 I signed up for Comcast High Speed Internet Service through DIGITAL LANDING. They Had promotion of $125.00 Amazon Gift card, I sent my rebate form and other documents as stated in the form. Here I am after 6 months and still I have not received my Gift Card. For last 3/4 weeks I have been trying to get in touch with them and all they do, giving me run around here and there. I spoke to Supervisors and Managers, no one has clue that what they are doing. You think I will ever again subscribe and service from them or even remotely recommend anyone, yeah right you must be JOKING, or our of your mind.
Last oct, i saw the ad from digitallanding. It will give $125 rebate once i open a new comcast internet service through digitallanding. Then i mailed all documents as they require; and called them many times. They always said i may get my rebate two weeks later. It's almost 6 months. I still don't receive it. I have tried BBB. It didn't work. It's a scam company. Please walk way from the this ###.
I had a very nice experience with Digital Landing.
After completing all the requirements and waiting for the period stated in the rebate form, I gave their customer service a call. I was given a case number and was told that a supervisor will get in touch with me in 24 hours.
Less than 24 hours I received a very professional email from Karina Alcone indicating that I met the requirements but they are out of the amazon gift card and should have them in few days. In less than 3 days I received another email with the 2 amazon gift cards ($100 ea). I already tried them and they work.
It looks like these guys are running a rebate scam.
I have subscribed to their Comcast Double Play Offer in July 2008 and sent the rebate forms with Comcast bills and confirmation copy in time but I have never received the promised Rebate of 200 Dollars until now. From reading similar complaints, it looks like I am not alone and this could be a pattern.
I have made 4 calls to their customer service and no rebate yet. On every call they will ask for all the details as if that was the first time you are calling, and they have no idea about your order. There is no ability to tell your rebate stau...
I ordered Comcast Internet service in May 2008 from Digital Landing, who promised a $125 Amazon gift certificate. I submitted my rebate forms in a precise and timely fashion, and began calling Digital Landing to follow-up in October, and have called numerous times (around 10) since then. Every time, I've been assured that somebody (usually Lily, who "handles" these matters) will look into my case and follow up with me in 1-2 weeks Not once has Digital Landing ever contacted me; they apparently lie to get you off the phone, and hope you'll forget or tire of following up.
I ordered Comcast Triple Play service through Digital Landing with a promise of a $250 Amazon gift card. When I received my second Comcast bill, I sent all the relevant information to Digital Landing and have not received anything. It has been long past the required 16 weeks and I have called to get this card nearly every week for the past 2 months. The calls go to people who have no idea how resolve the rebate problem. And the person who wrote the helpful email on this page sounds good but is no more helpful than anyone else at Digital Landing. I have sent emails to this "Jason Gallow" and...
We signed up for our Comcast service about 9 months ago and as requested, sent in copies of our bills, the rebate form, and all other requested info. We called about a month ago after never receiving our $200 Amazon.com gift card, and were told that they were backed up and we should receive it by November. November is now here and we have not received it. We called back and spoke to a new woman who stated that she had taken over the department involved with distributing the cards. She was horribly rude. She told us that plenty of people had been waiting a lot longer than us and that we will...
No response, not even an email.
I have never recieved my $200 amazon gift card in connection with my subscription of Comcast double play. My rebate request was sent on 09/05, 2008 along with a copy of my first cable bill. My confirmation # is 307043865. I have a copy of my request - what should I do? Thank you.
We have evaulated the source of most complaints and would like our customers to note the following. We find that over 85% of the time, customers that are inquiring about rebate status have not even completed their rebate forms. We cannot process or send rebates/gift cards without the completion of a rebate form.
These are the steps (all of which must be completed) to receive rebates/gift cards.
Place order with Digital Landing and receive a valid confirmation from the system.
Have your order installed within 45 days after order is placed
If you replace the order with the service provider...