Complaint Rating:

Ordered TV from Dell. DHL left a notice that they tried to deliver. I signed the back of the ticket as requested. It said they would deliver again and leave it on the front porch. I live in a small town and have a big front porch- this was not a problem. They never came back by my house. I tried...

Complaint Rating:

Dear DHL Management,


Awhile ago I needed to sent a package containing an ID document to the USA.

Upon refering to DHL Office in Tehran I was surprised to learn these 2 facts.

According to the DHL representative it would take 8-9 days for...

Complaint Rating:

Actually, this should be a complaint for DHL & the USPS. I ordered some clothes from Anthropologie on 3/11/2008. My package was shipped on 3/13/2008 with DHL. I tracked my package. Tracking said that DHL left it with the USPS. It also stated that the package was "delivered &...

Complaint Rating:

In the past 6 weeks I have received 3 parcels delivered by DHL. One parcel came from Germany and because there was nobody at home it was dropped over a 5ft fence onto concrete. The parcel contained a large pottery vase and the outside of the carton said GLASS on every side. The other 2 parcels...

Complaint Rating:

First time they deliver a package to the right address wrong street signature required lucky I have honest neighbor who found it unsigned for on his doorstep. Tracking said delivered and signed for. Next would not deliver w/o apt # sender faxed me copy DHL forgot to put # on bill for driver....

Complaint Rating:

Monday January 14th I ordered an MP3 player from Dell, not noticing that DHL was the carrier for my package. I tracked the package Tuesday and it said it would be delivered on Wednesday. Well yesterday came and went with my husband staying at home waiting for the package. Well at about 5:30...

Complaint Rating:

I contacted O2 about upgrading my contract on my mobile phone and getting a new phone after being with O2 for several years. I upgraded and was to receive a new O2 XDA pda phone in the post the following day. I received several E mails from O2 confirming the dispatch of the phone to DHL. I was...

Complaint Rating:

Overnight package send via DHL on dec10 as of dec22 can not even get an answer at DHL. When you finally wade through the automated messages. You are informed the hold time is greater than 15 minutes and call back during business hours. Well my wife and myself both have called since the 12th...

Complaint Rating:

I just used DHL Services to send a suitcase from Paris to my friends in Barcelona who were leaving for a cruise. They needed their suitcase with their clothes. DHL promised the suitcase would be there and could be picked up by Friday, the 19th of October. I sent the suitcase on the 15th. It...

Complaint Rating:

I am trying to send a suitcase from Paris to Barcelona. They are willing to ship it to Barcelona. I wanted to have the address of their office and phone number in Barcelona to communicate it to the people picking up the suitcase. The French office doesn't have the phone number for the Barcelona...