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I have previously posted a complaint for DHL Latvia. It is now somewhat resolved, I believe in their opinion; but, I am extremely disappointed in their response. They did admit that there were some manual, system and online shortcomings in their Latvia office. But they completely failed to address...

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I was really very unhappy and upset with the kind of service DHL is providing to there customer. I will make sure that i will not use services from DHL again in my life, becoz of this Experience and i will Let my friends and relatives know about the my experience advice them not to use DHL...

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This Company is a joke. They managed to provide a tracking number, then loose my item. Then they told me it was never picked up. Then they told me the pickup point was the same as the delivery address. I gave up in disgust. I will never deal with these people again. Recommend that DHL sent their...

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I am a distributor and we use DHL as our Logistics carrier. I sent two packages out on Wednesday Dec 13, 2006. One to a company in state ground service and the other 2nd day in New Jersey. Instate delivery always is a next day turn around or so I thought. I got a call from my customer on Friday...

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I ordered an I phone yesterday through ATT and they express shipped via DHL. I have never received the package although they say they have delivered it. ATT will not send me a new phone. DHL will not refund ATT since ATT never insured it! I am the one without the money ($450) and the phone!...

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DHL is a joke as a delivery service. I ordered a camera for my daughter from Kodak (Memphis,TN). This was shipped overnight on December 22nd. Today it is December 27th and I still have no camera. It has been sitting in their facility since December 24th, it was scanned in at 7:10 am. They...

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A pack containing 2 compact discs and a letter vide consignment no 1314437095 bound for Jersey City, New Jersey, USA was dispatched from DHL Express, City Center, Durgapur, West Bengal, India on 17. 9. 07. When the consignment finally reached the consignee's address, both the CDs were found...

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I mailed two packages from Texas to myself in the Yucatan of Mexico so I wouldn't have to lug them through the airports. The rest is noted below in my travel blog. Now a LOT of people can see my complaint. And DHL (in the US with English) won't even acknowledge me anymore!) (I...

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This company is so stupid. The delivery guy doesn't even bother ringing the door bell... i walk outside, and i find that they attempted delivery. Now they want me to drive 20 miles to pick it up... WTF... why did i pay for shipping, if i am supposed to drive 20 miles to pickup a package......

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DHL's tracking site stated they left a package at my front door. I was home the entire day in question and never saw DHL once. FedEx seemed to deliver a package to my brother that same day with no problem. After playing phone tag with customer service at DHL, it turned out that the idiot...