Complaint Rating:

I Bought an Halogen Oven from JML Who unfortunately uses DHL for delivery.

First attempt to deliver, could not find my house, although I have given my FULL address to JML. The post office and other deliveries have been made without problems.

Next day, second attempt,...

Complaint Rating:

I Bought an Halogen Oven from JML Who unfortunately uses DHL for delivery.

First attempt to deliver, could not find my house, although I have given my FULL address to JML. The post office and other deliveries have been made without problems.

Next day, second attempt,...

Complaint Rating:

In the past 6 weeks I have received 3 parcels delivered by DHL. One parcel came from Germany and because there was nobody at home it was dropped over a 5ft fence onto concrete. The parcel contained a large pottery vase and the outside of the carton said GLASS on every side. The other 2 parcels...

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I opened a DHL account this year. A sales rep called to welcome me aboard. I shipped many items with them with no problems. I shipped a car seat in April 2008. I have shipped two or three before that. The DHL calculator showed about $64.00, with is about average for a box of 48 lbs. So I sent...

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I had scheduled a pick-up of two boxes for shipment to the University of Georgia on January 8. Even though I was home at the hour of pickup, no one from DHL arrived. I phoned customer service and heard their claim that the driver said that he had come to the house. I rescheduled it for the next...

Complaint Rating:

Never use DHL for deliveries!!! I ordered some items from a catalog, first they delivered it to Shorefront drive. I had to re-order, and I just checked on line and they delivered it to Shoreline Drive. (My address is Shoreside drive and is correct on everything.) I just called them, the drivers...

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Ordered TV from Dell. DHL left a notice that they tried to deliver. I signed the back of the ticket as requested. It said they would deliver again and leave it on the front porch. I live in a small town and have a big front porch- this was not a problem. They never came back by my house. I tried...

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Actually, this should be a complaint for DHL & the USPS. I ordered some clothes from Anthropologie on 3/11/2008. My package was shipped on 3/13/2008 with DHL. I tracked my package. Tracking said that DHL left it with the USPS. It also stated that the package was "delivered &...

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Ordered a computer from Dell, made it too the Arlington Texas facility and the then after it was scanned in, it checked out, I did get the small package containing the lojack disc. Unfortunately, I did not get a chance to load it on the computer. I know that government regulations require that...

Complaint Rating:

Potential large-scale shippers need to know this. From the very beginning of DHL service, we had frequent incidents of packages being billed at weights far exceeding their actual weight -- probably averaged one in five, at least. More than once, 30# billing weight for a cardboard carton containing...