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department of children and families Complaints & Reviews

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department of children and families - MEDICAID

Posted: 2013-12-09 by    Patricia Pyfrom
Complaint Rating:  0 % with 0 votes
I applied for two of my grandchildren to be added to my food stamp case, they added the children but didn't give them any Medicaid, i called the office and was told that because the case that they were on with their mother in another county, that they can't get Medicaid on my case.I thought once the child was removed from one case that the Medicaid followed them to the next case.i don't understand PLEASE EXPLAIN IT TO ME.
SINCERELY
PATRICIA...
Complaint comments Comments Complaint country United States Complaint category Other

department of children and families - Massachusetts, Leominster - DCF is Neglecting children!

Posted: 2013-07-28 by    jthardy6
Complaint Rating:  0 % with 0 votes
The Leominster, ma office released confidential records which informed that the mother had sexually abused the child and dcf never removed the child from the home! The office has tried to cover it up and lie and state the files are "being read wrong" but the JUDGE read them! He removed the child! Boston DCF stated she was SUPPORTED for sexual abuse!!! DCF is neglecting children and slacking on their jobs! Becoming friends with the parents and leaving children to suffer! We have these files. We have the proof... We have exposed the Leominster DCF office.. They are trying to cover their...
Complaint comments Comments Complaint country United States, Massachusetts, Leominster Complaint category Family & Relationships

department of children and families - Discrimination Injustice Kinship Adoption

Posted: 2013-06-21 by    sakpasejj
Complaint Rating:  100 % with 3 votes
We are seeking assistance in injustice and discrimination we were victim regarding the custody of our niece. This kinship custody dispute, which involves the Department of Children and Families in West Palm Beach, was mishandled by the 15th Circuit court. Please help us cry out for justice by signing this petition.

The Department of Children and Families (DCF) took our niece into custody when she was 3 months old in August 2009. While the parents underwent investigations and trials with the possibility of reunion, DCF never contacted any relatives for possible placement. In December...
Complaint comments Comments Complaint country United States Complaint category Kids & Baby

department of children and families - Florida, Tampa - Fraud

Posted: 2011-12-26 by    MCastro70
Complaint Rating:  0 % with 0 votes
MEDICAID
DAWN CASE
OFFICE OF THE INSPECTOR GENERAL
TALAHASSEE, FLORIDA

Dawn Case Inspector General

The reason the Tampa MEDICAID office is willfully violating a court order is that they are colluding with the mother and maternal grandmother in conspiracy to commit fraud. The mother is addicted to Methadone and has been attending DACCO on Columbus Ave for approximately a year and a half. I reported this to the DCF employee in the Ocala region approximately a year ago. He did nothing. A missing person report was filed by Julie Smith during one of...
Complaint comments Comments Complaint country United States, Florida, Tampa Complaint category Government & Police

department of children and families - Florida, Clearwater - Horrible communication skills

Posted: 2011-11-08 by    dleach7792
Complaint Rating:  0 % with 0 votes
I have a 3 month old son who I have put on my Medicaid plan, but I've been trying to get a hold of someone to talk to them about my food stamp benefits. For the past 3 months I have not been able to get in contact with anyone at the hotline number or my case worker. I have left him repeated messages asking him to call me back and left my phone number and he has failed to call me back for the past 3 months. This is getting a little irritating......
Complaint comments Comments Complaint country United States, Florida, Clearwater Complaint category Other

department of children and families - Florida, Fort Walton Beach - Denial of assistance

Posted: 2011-10-12 by    Ashleyh
Complaint Rating:  0 % with 0 votes
I have been trying to get medical assistance and food stamps to help my family for over 3 months now and keep getting denied. While all this was going on I was unemployeed for the first 2 months and finally found a job making 11.00hr which is a paycut for me. Along with my fiance not working due to lack of work in our area for what he does. The first time they said I didnt turn in all documents that they require, so I reapplied. The 2nd time I sent in everything plus more and was denied again for the same reason. The 3rd time I applied I was denied for food stamps due to them saying that I make...
Complaint comments Comments Complaint country United States, Florida, Fort Walton Beach Complaint category Government & Police

department of children and families - Florida - CUSTOMER SERVICE

Posted: 2011-08-17 by    IMPISSED2011
Complaint Rating:  100 % with 4 votes
Complaint Description:
Okay, First off i dont know where to even start! So let me Think...*SCREAMS* Okay i just had to get that out! for the past week i have been calling the "Department OF Children and Families". Every Freakin representative i talked to (i dont need there names just ask me my social for the million time!!! and look up in my account and you will see all who was on my account) gave me the wrong information, different ways to resolve..nobody new anything unless i said something about my account! Ive been on hold for 35min, 45min and today i was on the phone for...well...
Complaint comments Comments Complaint country United States, Florida Complaint category Products & Services

department of children and families - Florida, Cocoa - Negligence

Posted: 2011-07-05 by    L0vegreen47
Complaint Rating:  0 % with 0 votes
I have complied with all their requirements and faxed in my paperwork several times, even dropped it off (I have a copy of an intake form). My documents are not showing up in their system and my case keeps getting denied. No big deal, if this hasn't been going on for 3 months. I send in the paystubs weekly since I get paid weekly, sometimes even twice a week just to make sure they receive it . I have been doing this ever week for 13 weeks, including dropping off my forms to the intake office to be scanned in TWICE. I have talked to several employees and asked to speak with supervisors, mind...
Complaint comments Comments Complaint country United States, Florida, Cocoa Complaint category Non-profit Organizations

department of children and families - Florida, Tallahassee - benefits not available to me in required time

Posted: 2011-05-15 by    kyshonda scott
Complaint Rating:  0 % with 0 votes
I completed my review applicatin on April 15, 2011 and faxed all information needed by due date of May 4, 2011. I contacted the DCF call center to verify that they were received and was told they were and that I have to wait 30 days for it to be processed. On May 15, 2011 I looked at my access account and it says my benefits has been denied because I didn't turn in proof of earned income, that's the problem I did fax a proof of employment form on May 2, 2011 and was assured that it was received. Please help me because I have 4 kids and haven't received my benefits in over a month...
Complaint comments Comments Complaint country United States, Florida, Tallahassee Complaint category Food

department of children and families - Florida, Jacksonville - person is claiming children not living with him

Posted: 2011-02-04 by    paula stein
Complaint Rating:  0 % with 0 votes
Michael james stein is receiving food stamps and is claiming 2 children, michael paul stein and chelsea lee stein that do not live with him and never have.The children live with the grandparents on Timbercreek ln.He does not support the children in any way and has been claiming them only because he has custody but they have never resided with him...
Complaint comments Comments Complaint country United States, Florida, Jacksonville Complaint category Food

department of children and families - DCF sucks

Posted:    dcf sucks...!!
Complaint Rating:  63 % with 8 votes
For everyone having a problem contacting the call center, e-mail Chris Pantaleon at chris_pantaleon@dcf.state.fl.us. He is the boss over the call center. He needs to know...
Complaint comments Comments Complaint country United States Complaint category Food

department of children and families - Florida - cannot get thru

Posted:    dcf sucks...!!
Complaint Rating:  100 % with 4 votes
For everyone having problems with contacting the call center, Here is the high up guy responsible for running the call center chris_pantaleon@dcf.state.fl.us Send him all your complaints...He needs to know. !!...
Complaint comments Comments Complaint country United States, Florida Complaint category Government & Police

department of children and families - Florida, Orlando - number listed for phone interview always busy!!!!!!!!

Posted:    KIMBERLY MCKINNEY
Complaint Rating:  100 % with 2 votes
MY NAME IS KIMBERLY MCKINNEY . I RECIEVE PUBLIC ASSISTANCE (fOOD STAMPS) . I RECERTIFY AS THE LEETER SAY ONLINE. ALSO I RECIEVED A LETTER IN MAIL SAYING THAT I HAVE A PHONE INTERVIEW PAPER SAYING THAT I NEED TO CALL IN BEFORE THE 29 OF DECEMBER . THE LETTER WAS MAIL OUT ON THE 24 OF DECEMBER THERE WAS KNOW WAY THAT I COULD MAKE IT IN TIME BECAUSE I DIDN'T GET IT UNTIL DECEMBER 30 08. SO WHAT IAM TRYING TO SAY IS THAT THEY CANCEL MY FOODSTAMPS FOR THIS MONTH I HAVE 4 KIDS THAT NEED TO EAT BUT CAN'T BECAUSE I DON'T HAVE A JOB SO CAN YOU PLEASE HELP ME THANKS KIMMMBERLY MCKINNEY...
Complaint comments Comments Complaint country United States, Florida, Orlando Complaint category Loans

department of children and families - Massachusetts, Fall River - not helping my family the way thier supposed to and lying to me and my family.

Posted:    Jackie
Complaint Rating:  50 % with 6 votes
My name is Jaclyn Maskell and I been in the departments care for over 3 years. In October of 2008 I had a baby girl Destinie and the department has told me and the father of my baby that he could have sleep overs with our daughter and they keep making up excuses and lying to us and also telling us different stories. My DCF worker Derek Rezendes has told the two of us that he had spoken with his supervisor about my situation and he said his supervisor can not do anything to help us. So, my boyfriend/ babys father, Kyle called his supervisor and talked to him about everything and had told Kyle that...
Complaint comments Comments Complaint country United States, Massachusetts, Fall River Complaint category Employment, Staffing, Recruiting Agencies

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