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department of children and families Complaints & Reviews

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department of children and families / MEDICAID

Pa
Patricia Pyfrom on Dec 9, 2013
I applied for two of my grandchildren to be added to my food stamp case, they added the children but didn't give them any Medicaid, i called the office and was told that because the case that they were on with their mother in another county, that they can't get Medicaid on my case.I thought once the child was removed from one case that the Medicaid followed them to the next case.i don't understand PLEASE EXPLAIN IT TO ME. SINCERELY PATRICIA

department of children and families - Massachusetts, Leominster / DCF is Neglecting children!

Jt
jthardy6 on Jul 28, 2013
The Leominster, ma office released confidential records which informed that the mother had sexually abused the child and dcf never removed the child from the home! The office has tried to cover it up and lie and state the files are "being read wrong" but the JUDGE read them! He removed the child! Boston DCF stated she was SUPPORTED for sexual abuse!!! DCF is neglecting children and slacking on their jobs! Becoming friends with the parents and leaving children to suffer! We have these files. We have the proof... We have exposed the Leominster DCF office.. They are trying to cover their buts now...

department of children and families / Discrimination Injustice Kinship Adoption

Sa
sakpasejj on Jun 21, 2013
We are seeking assistance in injustice and discrimination we were victim regarding the custody of our niece. This kinship custody dispute, which involves the Department of Children and Families in West Palm Beach, was mishandled by the 15th Circuit court. Please help us cry out for justice by signing this petition. The Department of Children and Families (DCF) took our niece into custody when she was 3 months old in August 2009. While the parents underwent investigations and trials with the possibility of reunion, DCF never contacted any relatives for possible placement. In December 2010, we...

department of children and families - Florida, Tampa / Fraud

Mc
MCastro70 on Dec 26, 2011
MEDICAID DAWN CASE OFFICE OF THE INSPECTOR GENERAL TALAHASSEE, FLORIDA Dawn Case Inspector General The reason the Tampa MEDICAID office is willfully violating a court order is that they are colluding with the mother and maternal grandmother in conspiracy to commit fraud. The mother is addicted to Methadone and has been attending DACCO on Columbus Ave for approximately a year and a half. I reported this to the DCF employee in the Ocala region approximately a year ago. He did nothing. A missing person report was filed by Julie Smith during one of Amber Smith's drug induced absences. and...

department of children and families - Florida, Clearwater / Horrible communication skills

Dl
dleach7792 on Nov 8, 2011
I have a 3 month old son who I have put on my Medicaid plan, but I've been trying to get a hold of someone to talk to them about my food stamp benefits. For the past 3 months I have not been able to get in contact with anyone at the hotline number or my case worker. I have left him repeated messages asking him to call me back and left my phone number and he has failed to call me back for the past 3 months. This is getting a little irritating...

department of children and families - Florida, Fort Walton Beach / Denial of assistance

As
Ashleyh on Oct 12, 2011
I have been trying to get medical assistance and food stamps to help my family for over 3 months now and keep getting denied. While all this was going on I was unemployeed for the first 2 months and finally found a job making 11.00hr which is a paycut for me. Along with my fiance not working due to lack of work in our area for what he does. The first time they said I didnt turn in all documents that they require, so I reapplied. The 2nd time I sent in everything plus more and was denied again for the same reason. The 3rd time I applied I was denied for food stamps due to them saying that I...

department of children and families - Florida / CUSTOMER SERVICE

Im
IMPISSED2011 on Aug 17, 2011
Complaint Description: Okay, First off i dont know where to even start! So let me Think...*SCREAMS* Okay i just had to get that out! for the past week i have been calling the "Department OF Children and Families". Every Freakin representative i talked to (i dont need there names just ask me my social for the million time!!! and look up in my account and you will see all who was on my account) gave me the wrong information, different ways to resolve..nobody new anything unless i said something about my account! Ive been on hold for 35min, 45min and today i was on the phone for...well let me just...

department of children and families - Florida, Cocoa / Negligence

L0
L0vegreen47 on Jul 5, 2011
I have complied with all their requirements and faxed in my paperwork several times, even dropped it off (I have a copy of an intake form). My documents are not showing up in their system and my case keeps getting denied. No big deal, if this hasn't been going on for 3 months. I send in the paystubs weekly since I get paid weekly, sometimes even twice a week just to make sure they receive it . I have been doing this ever week for 13 weeks, including dropping off my forms to the intake office to be scanned in TWICE. I have talked to several employees and asked to speak with supervisor...

department of children and families - Florida, Tallahassee / benefits not available to me in required time

Ky
kyshonda scott on May 15, 2011
I completed my review applicatin on April 15, 2011 and faxed all information needed by due date of May 4, 2011. I contacted the DCF call center to verify that they were received and was told they were and that I have to wait 30 days for it to be processed. On May 15, 2011 I looked at my access account and it says my benefits has been denied because I didn't turn in proof of earned income, that's the problem I did fax a proof of employment form on May 2, 2011 and was assured that it was received. Please help me because I have 4 kids and haven't received my benefits in over a...

department of children and families - Florida, Jacksonville / person is claiming children not living with him

Pa
paula stein on Feb 4, 2011
Michael james stein is receiving food stamps and is claiming 2 children, michael paul stein and chelsea lee stein that do not live with him and never have.The children live with the grandparents on Timbercreek ln.He does not support the children in any way and has been claiming them only because he has custody but they have never resided with him

department of children and families / DCF sucks

For everyone having a problem contacting the call center, e-mail Chris Pantaleon at chris_pantaleon@dcf.state.fl.us. He is the boss over the call center. He needs to know

department of children and families - Florida / cannot get thru

For everyone having problems with contacting the call center, Here is the high up guy responsible for running the call center chris_pantaleon@dcf.state.fl.us Send him all your complaints...He needs to know. !!

department of children and families - Florida, Orlando / number listed for phone interview always busy!!!!!!!!

MY NAME IS KIMBERLY MCKINNEY . I RECIEVE PUBLIC ASSISTANCE (fOOD STAMPS) . I RECERTIFY AS THE LEETER SAY ONLINE. ALSO I RECIEVED A LETTER IN MAIL SAYING THAT I HAVE A PHONE INTERVIEW PAPER SAYING THAT I NEED TO CALL IN BEFORE THE 29 OF DECEMBER . THE LETTER WAS MAIL OUT ON THE 24 OF DECEMBER THERE WAS KNOW WAY THAT I COULD MAKE IT IN TIME BECAUSE I DIDN'T GET IT UNTIL DECEMBER 30 08. SO WHAT IAM TRYING TO SAY IS THAT THEY CANCEL MY FOODSTAMPS FOR THIS MONTH I HAVE 4 KIDS THAT NEED TO EAT BUT CAN'T BECAUSE I DON'T HAVE A JOB SO CAN YOU PLEASE HELP ME THANKS KIMMMBERLY MCKINNEY

department of children and families - Massachusetts, Fall River / not helping my family the way thier supposed to and lying to me and my family.

My name is Jaclyn Maskell and I been in the departments care for over 3 years. In October of 2008 I had a baby girl Destinie and the department has told me and the father of my baby that he could have sleep overs with our daughter and they keep making up excuses and lying to us and also telling us different stories. My DCF worker Derek Rezendes has told the two of us that he had spoken with his supervisor about my situation and he said his supervisor can not do anything to help us. So, my boyfriend/ babys father, Kyle called his supervisor and talked to him about everything and had told Kyle that Derek had never came to him and talked to him about my casae at all.
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