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Delta has developed a new process when attempting to redeem an American Express Skymiles Companion tickets. Before booking a companion ticket, I always check out various itineraries to see which is the best day. I then write down the flight information (date and flight number). I then start...

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Web site to make my reservation. I selected my flight numbers and pricing. I put in my credit card and clicked submit, the price changed. It went up. I went back to select another time, got to my credit card, hit submit, the price changed. I called the 1-800 number and talked to Devon. OH he...

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I was flying back to Atlanta from Syracuse on 03/11/2012. I had one suitcase that I have always been able to carry on. As I was boarding the plane one of the Delta employees took my bag from me, slapped a sticker on it and she was going to check it for free. I got to Atlanta and went to baggage...

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On 10/12/11, I called Delta customer service from the Dominican Republic to change a flight that my wife and I were scheduled on once I realized that we were going to miss a connector. A Delta customer service representative named Cheryl told me that it would cost $125 per ticket ($250 total)...

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On a series of flights from Manchester UK/Amsterdam NL/Detroit USA/ Las Vegas USA my baggage was lost. Delta insist that you physically send them the claim forms and accompanying documents. This I did on 6th April 2010. Delta (very conveniently) say they never received them. I emailed scanned...

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Baggage was lost twice – didn’t arrive at destination. An employee got it to me late that night rather than making me wait for the delivery service which would have been the next day. Shouldn’t the procedure be to deliver the bag ASAP rather the next day via courier?

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Delta Airlines is the worst company as far as customer care is concerned. I recently experienced two cases in Paris and Johannesburg where cutomers were treated very inhumanly. It seem to be the copmnys' policy to do so. Both the station Managerds are rude, inhuman and have the worst PR...

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My daughter's flight from Paris to Boston was switched by Air France (Delta's Partner) because the flight she was on was overbooked. However they charged her for the switch which they should not have done. I called Delta and they had no record of their partner charging my daughter's...

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A Delta passenger's urine-soaked-baggage nightmare

A British man's days-long quest to find his lost luggage ends with a disappointing discovery: Someone peed all over his clothes

posted on June 23, 2011, at 6:27 PM

The contents of Sy Haze's...

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Delta Airlines have some of the rudest customer service representatives i have ever come across, the $50 per bag fee is utterly ridiculous, i spent well over $1700 on tickets including the $100 for my bags just to be treated poorly, i officially feel pimped..i wouldnt fly delta again even if...

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To Anyone At Delta Or American Airlines Who Happens To Care More About Their Customers Than Their Bottom Line,
I travel quite a bit personally and for business. While I have flown with a number of airlines, I had never flown with either Delta or American Airlines- and now I know why....

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Charging returning soldiers $200. for an extra bag. returning soldiers should not have to pay a penny to get home. You should roll out the red carpet for them. your greed is breath taking. I am not a frequent flier, but when I do fly, I would be embarassed to use your service. since i have to...

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We traveled out of JFK at the beginning of March and not realizing there are complete scum bag losers that would work for Delta my boyfriend put an engagement ring in his bag because he didnt want it to go through security and ruin the suprise of proposing to me. We arrived at JFK at a very...

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I booked a flight for a visitor to fly to China, and reserved a place for her dog (3 year old siberian husky, in a kennel), and it was supposed to cost $200. The day before the flight, I called to see where to take the dog before the flight, and was told there is an "animal embargo"...

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I flew from New York to Shanghai. I was told that my luggage couldn't be checked in because I arrived 55 min before the flight supposed departure time. The flight was actually delayed 2.30 hours. On that day they didn't accept my luggage to be checked in on another flight to Shanghai....

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1- Few days before my flight, I spoke to a Delta Airlines custormer service rep to get clarification on my luggage limits. She said since I have a Delta Gold card, I can chaeck in two (2) suitcases at free of charge. However, when I arrived to the ticket counter at the airport/LAX, I was asked...

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We traveled out of JFK at the beginning of March and not realizing there are complete scum bag losers that would work for Delta my boyfriend put an engagement ring in his bag because he didnt want it to go through security and ruin the suprise of proposing to me. We arrived at JFK at a very...

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i was on a flight from.columbia, sc to atlanta, ga that departed 9:55. i lost my wallet on this flight. the flight number is 9361....

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Feel like you do not want to fly on Delta anymore, i just about walked off the plane after having 5 flights have mechanical probems in 6 days. Electrical, water supply, air conditioning, you name it. One day it took three flights and 9 hours to get 1, 000 miles from being sent all over because...

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Delta airlines is bloody racist.
I was travelling from Detroit to Hongkong and back. While return I found something very unique which I never came across in my travel history with dozens of other airlines.
Just because I am not white, my baggage was flagged with Red lable, while...