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I have had the worst experience with Dell Tech Support. I have had the same problem with my Inspiron D530 since I bought it several weeks ago. I reported the error mssg to Tech Support and they attempted to correct the problem three times. Now they keep promising to call and help me over the...

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I ordered a laptop and a carrying case from Dell. I received a laptop but no carrying case.

Now I walk around carrying laptop in my hand without a carrying case. Complained few times ... but nothing yet.

Also, when I try calling Dell during weeknights/weekends to...

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Last October we purchased these two swell lap tops, the melted hard drive of one being that which is currently playing on youtube.

They have both been enormously problematic off and on since day one. They eat Word Perfect files that have already been saved. They go to sleep at...

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I purchased a DELL Dimension computer and within the first 6 months, it crashed and would only start in “safe mode”. This issue started when I was sent an automatic update which ended up being incompatible with my driver. It crashed the computer, corrupted the driver and the video...

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On February 29, 2008 I purchased a Dell Inspiron 530 Desktop. I immediately experienced problems with the unit. First of all, the price of the purchase was supposed to be $894.57, but my credit card was charged $922.22. When I called the Dell Customer Service Department, I was never able to...

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I have been trying to get someone at dell to listen to me I even had the supervisor on the phone and she would not listen to me at all. They have been calling my home everyday for 17.00 that I guess I was short due to a late fee which is 35.00. I stated out with my computer only being about...

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I purchased a new Inspiron laptop in March, 2007. I started noticing an awful odor and realized it was coming from the laptop. It ran too hot and caused something inside to give off a very pungent and caustic smell. Dell agreed to give me a replacement, but it was a refurbished model. It also...

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I purchased and received a new Dell Inspiron 1520 computer on May 5, 2008. I reported that I had a defective keyboard on May 18, 2008. At first, I experienced a problem pressing the R key on the keyboard. The key would lock and not allow me to press it while typing. Then ten minutes later, it...

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I have a dell dimension E510 that is 2 1/2 years old and already its kaput. The screen went black on me, and I guess its a video card because the monitor led light shows it is on and so does the cpu led. When new, I had to talk several hours to somebody in India just to get the *** thing to...

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Okay so heres the deal, I went get on my computer when my keyboard wouldn't work, so I contacted dell and they sent me a new keyboard, so that wouldn't work either, they then sent me this huge box to send my whole system to them, so they can fix this and any other underlying problems,...