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CyberDefender Complaints

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CyberDefender

Posted: 2008-09-04 by Jerrold Greenwood  [send email]
Don't use
Complaint Rating:  97 % with 59 votes
I downloaded cyberdefender from a freeware site (yea- I know, you get what you pay for). I ran it and it found LOTS of problems that Windows LiveCare didn't. HOWEVER, this freeware only identifies "problems". You have to register and pay to remove these mysterious problems. Here's...
Comments United States Software & Games

CyberDefender - California

Posted: 2009-03-04 by   traveler818
spyware can't uninstall
Complaint Rating:  75 % with 12 votes
Now I'm getting nervous. I posted a comment and it's not here. Someone said they managed to get the program off their machine. I was stupid enough to buy the program hoping to keep my computer safe. I see my original complaint now so I'll cut to the chase as best I can. The program...
Comments United States Computers & Accessories

CyberDefender

Posted: 2009-03-03 by   majibitca
fraud
Complaint Rating:  80 % with 5 votes
I never went to this site they charged my credit card twice both times for 30.49 cent and now I can not find anyone who will answer the phone to me to get this matter taken care of.

I have filed fraud charges with my bank and they are investiating the company.

horrible...
Comments United States Computers & Accessories

CyberDefender - Texas, Tyler

Posted: 2008-11-18 by barbara hayes  [send email]
Can not uninstall from pc/do not need
Complaint Rating:  93 % with 14 votes
This company has no way for to uninstall there soft ware. I Do Not need it .Please help me get this off my pc. All I was doing was trying to see if it was going to be cheaper because my Norton account will be up soon. I DID NOT CHOSE THEIR SERVICE BUT THEY DID NO INCLUDE A WAY TO UNINSTALL THIS...
Comments United States Security Services

CyberDefender - California, Los Angeles

Posted: 2010-03-02 by   Horace Bradley
Rip off - Fake virus Protector
Complaint Rating:  100 % with 1 votes
I purchased this rip off comapany's "Registry Cleaner" and "Early Detection Center" in Spet., 2009. I got a virus and guess what? Cyberdefender wanted to charge me $149 to clean it up. I went to McAfee and the technician did a "taskmaster" and cleaned it up...
Comments United States Computers & Accessories

CyberDefender - Arizona

Posted: 2009-04-12 by   Rae
scammed
Complaint Rating:  100 % with 3 votes
I purchased Cyberdefender a couple of weeks ago. I have recently had trouble with my computer, and I thought this was a good purchase. Last night I had a ghostly rabit cross my screen twice so I called Cyberdefender. Their tech took control of my computer and showed me a screen that was filled...
Comments United States Computers & Accessories

CyberDefender - Kentucky, Florence

Posted: 2009-01-07 by   discndat
cannot uninstall, installed a toolbar without asking
Complaint Rating:  100 % with 12 votes
I heard Cyberdefender advertised on the radio so I thought I'd atleast check it out. I'm always looking at possible ways to keep up with the computer hackers, etc. It was go to freepcdiagnosis.com and so I go there and hit the free download and scan button. Should be download and "scam"...
Comments United States Computers & Accessories

CyberDefender - New York, Levittown

Posted: 2009-01-04 by   bob
can not uninstall program
Complaint Rating:  73 % with 15 votes
I down loaded the FREE cyberdefender program and when I tried to uninstall YOU CAN NOT UNINSTALL this piece of garbage.How do companys like this get away with this?...
Comments United States Computers & Accessories

CyberDefender - California

Posted: 2010-02-10 by   kmagdc
customer service is a joke
Complaint Rating:  0 % with 1 votes
This company needs a wake up call. What ever you do..don't use them...I was supposed to get a disc from them to fix my computer and a week later, i am still waiting ...if you want crappy service by all mean sign up, tech support is a joke. Have been told so many lies by this company after...
Comments United States Internet Services

CyberDefender

Posted: 2009-04-05 by   Joyce
Free anti-virus protetion scam
Complaint Rating:  80 % with 5 votes
CyberDefender's free software protection is definately a scam. Don't download it. After it scanned my computer it said I had 43 spyware infetcions. and then wanted to charge me to remove them. It probably put them on. I think I made this same mistake a long time ago and ended up with...
Comments United States Other

CyberDefender

Posted: 2009-06-17 by   batt_man
SCAM and illegal practices
Complaint Rating:  90 % with 10 votes
Cyberdefender operates by threatening and abusing customers over the phone., If you call to inquire about the product, they will end up getting your credit card (since they say they cannot answer questions w/o a valid cc) however, they assure you that it will not be used for charges. Before...
Comments United States Computers & Accessories

CyberDefender

Posted: 2009-04-05 by   burnt out
Technical and Customer Support
Complaint Rating:  82 % with 11 votes
This company's technical support employs the use of cheap foriegn labor that operate out of a manual. I had for different techs work on my computer and it ended up being worse that when they started. The company's customer service and billing departments are a joke as the phones are...
Comments United States Computers & Accessories

CyberDefender

Posted: 2008-10-14 by ginajeweler  [send email]
scam
Complaint Rating:  83 % with 6 votes
I had the same problem as the other complaint here. DO NOT DOWNLOAD! Once you download it and run the scan, you have to pay for it before it will remove the threats. When I used control panel to uninstall, I got a dialog box asking me why I want to uninstall. One of the checkboxes was "I...
Comments United States Software & Games
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