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I had my phone service disconnected when I ported my number to another service provider and then talked to customer service at Cricket to make sure that I would not be debited anymore on my automatic payment plan. They assured me I would not. I find out they are still debiting me. I call customer...

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I left Cricket due to terrible service and ported my number over to Cingular. However, Cricket has repeatedly given my phone number out to new customers as their phone number. To top it off, I can't get in touch with anyone to fix the problem. I can't call 1-800-Cricket because I don't...

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Decided after hearing from friends and relatives about the great "CRICKET WIRELESS SERVICE" that I would go ahead this month and make the switch from my current carrier to this service. I went into a nearby Cricket store, which is NOT a main store but a privately owned store on the...

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I have had a cricket phone for 4 months now. The other day the phone dropped my calls 6 times in a row i tried calling costumer service and the automated system says they are all busy, instead of putting me on hold it cycles through the automated system over and over... finally i call from...

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For over 1 month, the duration of paying for Cricket Wireless phone service, literally 100% of my calls have been dropped. Following protocol as per Cricket Wireless, 3 weeks after my initial complaint, Cricket Wireless exchanged my phone for an identical one. With identical problems, guaranteed...

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I bought a Kyocera Candid II camera phone from Cricket Wireless. Last year (about 10 months ago). My phone plan includes unlimited Text/Pix messages. About 3 months ago I started not being able to send Picture messages. I tried several times to get help calling customer service and just kept...

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I have tried to contact Cricket Customer Service for over a week and all I get is "all customer services reps are busy with other customers". I don't have the option to hold for the next available operator. I have called early morning until late at night. I even woke up at 1:00am...

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I started to use Cricket on June 3, 2008.My plan is $35, 00 and I add international text mssg plan $5, 00.As soon I got home I've tried to send intl text, but the thing is I couldn't receive any intl text, I’ve tried to contact couple friends in another country to send me intl...

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As submitted to Cricket,
Please note right up front…I am not happy in this correspondence. I certainly don’t want to hold any one person responsible for my anger but it’s there.
I started my services with you in January, against a great many peoples’ advice....

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I have been completly screwed by Cricket. First off I brought 2 ported numbers over to cricket. One worked the other didn't in the begining, for about a week. I still got stuck with the bill for the second phone for the week of not having a 2nd cell phone. Then I got there new wireless...

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Ever been completely SCREWED by Cricket? Do you call and call but can't get a live person on the phone who knows what they are doing and does what they say they will do? Ever get looped around their automated system and can't get a supervisor or the manager's name?

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I have been hit with reactivation fees before by surprise because payment was not received after they automatically turn off our service unnoticed. Cricket has the nasty habit of turning off customers phone without immediate notice, then charging a 15.00 fee a month later for turning it back...

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i am writing because i would like someone from your corporate office to call me in regards to the way your customer service reps and supervisors treat people on the telephone, this is not very professional no customer service like.

i was treated very rudely and spoken to like...

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My phone bill is always wrong. I had 2 phones on my account. One was stolen and i reported it and had it taken off my account. The next month it was still on my account and they were saying that i still owed a $40 balance from the month previous. Which is impossible because if you do not pay...

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I bought a new Samcuns u340 because I wanted a camera phone. after less than 2 days, I was unable to receive pic. messages. I called Cricket and they had me do the usual reset by taking the battery out and restarting phone. *228 blah blah blah. It didn't work so I went to the Cricket store...

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Cricket Wireless - billing incorrect, Cricket 800 number was disconnected, another time it was a phony number.

I have talked with several Cricket Phone users and have heard the same thing from them that I am having. They tried endless times to have things corrected, going to the...

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I am finding out how bad their customer service is. I went into a store to post a bridge payment, I then had 7days to pay the balance(2/15/10). I paid the balance 2/12/10 on line. I received a conformation # and an email for my payment. Well 4day after I submitted payment my service was disconnected....

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I HAVE NEVER IN MYSELF FELT SO DISRESPECTED I HAVE HAD TO CALL AND GO DOWN TO A CRICKET STORE EVERY MONTH TO PAY MY BILL BECAUSE I AM USUALLY OVERCHARGED EVERY SINGLE MONTH AND WHEN I CALL THE 800 NUMBER I AM TOLD TO SHUT UP AND THEY HAVE HUNG UP AND YELLED AT ME ME AND NEVER MADE MY PAYMENT...

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On December 17th 2009 I ordered 2 cricket wireless phones and told the sales person I would need to port my 404 cell numbers into a 202 area; they said I could and assured me that when I got the phones I would be able to. I ordered 2 phones and received them December 24th. When trying to port...

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Although I am in Charlotte, North Carolina, this is not isolated to this city or state.

I had contacted Cricket via their 800-CRICKET number and after finally getting a human being, I proceeded to supply a new card number for bill payment since my old card expired. Unfortunately,...