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Not only did they fail to send me the $50 rebate they promised over 3 months ago, it has been a nightmare dealing with their customer service (in the Philippines & in their local service centers).

When I went to make my first payment online ($40), their system was down, so...

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i have wireless service with cricket every month my bill is high. i call to tell this to them and after speaking to at lease three people ithougth it was settled but now they are rejecting my payment citing it is something wrong with my bank card which it is not they are trying to clear up thir...

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I purchased 2 phones for my sons for Christmas, it was around $138 for the phones and activation. They activated the phones the day they shipped them which could be impossible because I had to call and activate them the day before Christmas. I signed up for the $25 a month plan for each phone...

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I am finding out how bad their customer service is. I went into a store to post a bridge payment, I then had 7days to pay the balance(2/15/10). I paid the balance 2/12/10 on line. I received a conformation # and an email for my payment. Well 4day after I submitted payment my service was disconnected....

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i purchased the broadband intenet service on 12-24-09, there is excellent service, the problem is the mail in rebate i sent it in 1-25-10, it came back saying it wa denied, and i needed a purchase receipt. my question is should i send the oringinal receipt o just a copy....

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I decided to change cellphone companys about a month ago and when i transfered my phone number to my new phone my old phone got turned off. now
i am trying to cancel my old plan over the phone and it is next to impossibe because i dont have an active line. they need to make it easier...

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having conversation and phone service dies, dropped calls, messages delayed, people cant hear me sounds like im a country away but I guess you get what you pay for!!!...

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continually dropped calls, dead areas, dont receive texts, this is the worst service ever!! I would drop them but it is a company phone, so Im hoping my Boss gets tired of this crap soon. clarity is bad everyone tells me I sound like im in a tunnell....

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I have had cricket service for 3 months and it's been a real pain. The service rep. that sold me the phone gave me the wrong service and I had to go back to the store to get things straight he conned me by makng me bridge a payment instead of correcting the problem. I had to return once...

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I HAVE NEVER IN MYSELF FELT SO DISRESPECTED I HAVE HAD TO CALL AND GO DOWN TO A CRICKET STORE EVERY MONTH TO PAY MY BILL BECAUSE I AM USUALLY OVERCHARGED EVERY SINGLE MONTH AND WHEN I CALL THE 800 NUMBER I AM TOLD TO SHUT UP AND THEY HAVE HUNG UP AND YELLED AT ME ME AND NEVER MADE MY PAYMENT...

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On December 17th 2009 I ordered 2 cricket wireless phones and told the sales person I would need to port my 404 cell numbers into a 202 area; they said I could and assured me that when I got the phones I would be able to. I ordered 2 phones and received them December 24th. When trying to port...

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Cricket wireless sold me a phone and service for full price then put it on sale for like $50 less the next day. Most other companies will refund the difference if you call about itg but they basicly said to bad. Well you know the old saying, do it to me once shame on you, do it to me twice shame...

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Although I am in Charlotte, North Carolina, this is not isolated to this city or state.

I had contacted Cricket via their 800-CRICKET number and after finally getting a human being, I proceeded to supply a new card number for bill payment since my old card expired. Unfortunately,...

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i ordered 2 cell phone through the cricket order line (via phone live person taking my order) my shipping information was entered incorrectly by cricket when i recieved my fed ex tracking number i found out my phones were being sent to the wrong address and the wrong person i called customer...

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The following email was first sent to Smith Micro since it was under Support for the program that launches the Cricket Wireless service at 9:30 p.m. Friday Oct 30, 2009. They provided me with an email address to Cricket Wireless Support on the following Monday which I immediately forwarded the...

Complaint Rating:

The following email was first sent to Smith Micro since it was under Support for the program that launches the Cricket Wireless service at 9:30 p.m. Friday Oct 30, 2009. They provided me with an email address to Cricket Wireless Support on the following Monday which I immediately forwarded the...

Complaint Rating:

Cricket does not give you what they advertise. There service is a joke, you an't even get any bars while your in the cricket store. The only reason I went with a cricket phone is because they supposedly offered a plan that included off network roaming, which worked out great because I was...

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Cricket refuses to research information to verify my bill has been misdirected in payments to a false number unknown to me. My bank verifies payments made timely and also deductions from my account for the same phone number. Why can't cricket just check their billing records and clear this...

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My credit card info was stolen and someone obtained two cricket phones with my info. Cricket cannot give me the call records for the phones without me coming in to a store in person. Please don't give this company your business. Go to their website and I dare you to find the "contact...

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In April i purchased a 40.00 plan with the handset protection and recently found out that i have been billed for the $45.00 plan. When i spoke to a rep i was told they would have to charge me $15.00 to correct THEIR MISTAKE...