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this is the second time I call correctional billing services and put money $100.00 dollars, so my son can call me from jail and never hapened, every time he tried to call it didn't go thru, when I tried to call the company is either busy or once they told me that wasn't the right place...

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Correctional Billings Services is a total rip off. I just read another similar complaint. I have a pre-paid account with them, they charged my credit card and there is still a block on my phone. After numerous calls to cust. Service and being told 24 more hrs. I am finally at my wits end. Don't...

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I have a brother in a correctional facility. I had set up an account with Correctional Billing Services so my brother could call me. At the time I could only afford $20.00. The Lady said that if I was to add more money to my account later that the minium payment would need to be $50.00. I called...

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I have paid cbs with my checking account so that I have double back up if needed my bank could be my back up!!! Well they have taken a double payment out of my account and have not placed the money on the phone and refuse to listen and consistently keep telling me they never received my payment...

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DO NOT USE THIS SERVICE!!! THEY WILL NEVER CORRECT THEIR MISTAKES NO MATTER HOW MUCH PROOF YOU OR BILL MATRIX SUPPLIES THEM!!!

We made two $56.95 payments in December, one on the 17th and one on the 19th. The payment was applied to our account. The one on the 17th was applied...

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I just wanted to take this opportunity to express my concerns with how this company is scamming people. After 2 weeks I terminated my services due to ridiculous charges that were added to my account and not to mention the numerous dropped calls that were still being billed to my account. I received...

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CBS was to provide collect call service from lorian correctional instatute . We set up an account with CBS for fifty dollars(50.00) in October.
CBS did not provide any service and we have not received our requested refund to date....

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I paid $60 on 1-5-09 to Correctional Billing Services by my Bank Debit Card to provide telephone service from my son . After failing to accept the collect calls over and over again, I called them and they advised me that they do not service the facility in question. I requested a refund back...

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Company billed my credit card for $56.95, on 9/23/08. For service to receive inmate telephone calls from a correctional facility! I was under the assumption that this service was needed at the time of purchase. I later realized, that Correction Billing Services was not the provider I should...

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I have read the replies about evercon and have dealt with their non english speaking reps. But I went up the ladder and found that Law enforcement and gov officials don't want to hear about it. this leads me to believe they are getting something out of the scam. It wont happen but if everyone...