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1.8 76 Reviews

Cognizant Complaints Summary

15 Resolved
61 Unresolved
Our verdict: When using services from Cognizant with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Newest Cognizant reviews & complaints

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6:20 am EDT
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Cognizant Cognizant employee frud

Sir I'm Durgaprasad and this is my mail ([protected]@gmail.com. i'm facing a some problem that is Pittu jagan mohan reddy was called to me(04/09/2023) and saying his cognizant employees so im referred to profile so please send amount of 20000 and we will get job with in 20 days i'm asking many times his told yes this is genuine no problem but after I'm paid money and waited and recived an interview mail and that was aslo doesn't conduct and his say wait 5 days but I'm wait 20 days doesn't reply and not sedule interview and mohan reddy saying refund money with in two days but doesn't credit and after i called to that number(84312 30294) this number switched off(30/09/2023) tried many times.So please help me sir and find out this person

Desired outcome: Please refund money

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dknatraj
, US
Oct 25, 2023 7:31 am EDT
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can you please contact me once: [protected]

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4:08 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cognizant Researcher study about Funding Widget-Participants

I felt that I was scammed $60 from Sourhita Majumder, a UX Researcher based in Bengaluru, India. She works for Cognizant and I participated in a study on 7/5. The researcher agreed to reschedule the US Bank study, but now I have not been paid for the study. I waited over 20 minutes while I was connected and she agreed to reschedule on 7/5/22. See att. Now on 7/6, she played with me by saying she does not want to proceed with rescheduling. I felt the researcher mislead me to believing that I will get my $60 when she agreed to reschedule my session. I was connected to session already and I am agreeing to settle this for $60.

Desired outcome: Issue me my $60 via PayPal please.

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Cognizant study was a scam.

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2:13 pm EDT

Cognizant Job interview

This person claimed to be a recruiter for Cognizant, he aske me interview questions, I replied, he said he was going to send my answers over to the hiring manager.. He had sent me a link to IDME I did all that send picture of DL & then face reignition.. Red flag but he called me to assure me this was all on the up & up & I would meet everyone on a zoom call shortly. Need lees to say I went threw the process with him until he was unable to send me an e-mail with the proper documents for direct deposit & wanted me to provide banking info to him so he could fill it out for me. I feel so stupid for giving him what I did.. This is so Wrong. The mans name he said... was Michael Clark His phone # is [protected] from South Carolina

Desired outcome: This person needs to stop preying on people looking for work

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8:25 pm EDT

Cognizant Receiving a call from [protected], [protected] (steven marshall) and [protected] (imex global sol) regarding, my

These calls came to me under the pretense of possible credit card fraud. The first rep stated he was trying to verify a fraudulent transaction via my Visa credit card. Then he attempted to confirm the amount of $900. Through Amazon and $50/$25 via CVS Pharmacy. He also questioned other info my other credit cards status. He also read off my credit card. Balances and then proceeded to ask me questions about the INTEREST RATES and saying that he have put a cancelation on the fraudulent items supposedly attempted to be purchased illegally with my card.

He also said that someone named Henry Mark who live in NC, was the person attempting to purchase those two items, fradulent. y, I listed above.

He then put me on hold to transfer me to Steven who now continued to say that he could assist me in getting me a decreased interest rate on each of my credit cards but then I would have to cancel out the cards. I said NO Thank you. After a disconnect another rep called me back from the third number listed above from IMEX who a. so stated that he could get me a better interest rate but I would have to cancel out a.. my credit cards.

I said no again and I said no again and then the phone call disconnected.

I am not sure as to what should/could be done with them. But I do know that this complaint should be investigated to verify as a scam attempt.

Steven ID # is 677641 and ext is 2033 as given to me.

Gwendetta Scantling

[protected]

Desired outcome: To know what the outcome of this call is a scam or a telemarketing call.If a scam then prosecute and if a telemarketing call then the persons involved should be investigated and reprimanded.

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5:01 pm EDT
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Cognizant Fake Experience and Criminal background candidate

Hi,

I know one candidate joined cognizant during covid lockdown bypass background verification process by showing fake Experience and also candidate is involved in serious criminal case as a prime accused. I have informed cognizant HRs but there is no action yet. It seems like cognizant doesn't care about its image or it supports fake Experience candidates. I request you please reach me on [protected]@gmail.com for candidate details.

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1:25 am EST
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Cognizant Digital nurture 2022 onboarding declined - reg - candidate id:[protected]

Roshan Afara S M candidate id:[protected]

I was selected through the digital nurture program in September 2021. I completed my internship for the period of six months from March 2022 to August 2022. I was waiting for my date of joining and raised a query to campus to cognizant. I received a mail that I will be onboarded in the month of November. I kept tracking and communicating in one cognizant portal regarding my onboarding and date of joining. I raised a query on November 29 and received a reply on November 30th that "I am in the active pipeline and my date is yet to be finalized".

Again when I raised a query on December 5th I received a reply on December 6th "We notice that we have already communicated on the offer status to you on 5th December 2022. Having already informed on your offer, we would like to re-confirm that your offer stands cancelled from our end.". But I did not receive any communication email from Cognizant.

When I logged in to the one cognizant portal on December 6th It shows that "With my permission to decline the offer access to one cognizant portal had been revoked". But I did not receive any e-mail and also I have not declined the offer, in fact, I have been eagerly waiting for the date of joining and onboarding from cognizant.

Please Kindly check this and clarify regarding this issue on my onboarding process. Kindly h help me to sort out this. I herewith attached all the previous email communication for your reference. Kindly do the needful.

Desired outcome: I need a resolution to this issue and onboarding to CTS.

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9:36 pm EST
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Cognizant Not Receiving Final Pay

Hi,

I resigned Cognizant and my last working day was July 15, 2022. I was able to complete my clearance on September 20, 2022 but still not received my final pay. I've been constantly sending emails since November 2, 2022 for status follow-up but did not received any response from the Final Pay Team. I need my final pay for my mother who is confined in a hospital.

Any help is highly appreciated.

Thanks

Rommel Ariola

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2:44 pm EDT

Cognizant Fake job

I have received this job offer from this mail [protected]@gmail.com where they asked me to pay 4k amount for further process of recruiting using cognizant company name below i have shared further information.

Hello!

My name is VINOD and this is regarding openings in the software industry towards which I can process your resume.

Reply me with your updated resume. Same time go through the entire email and reply with your confirmation.

Following are the details regarding requirements and process.

I would like to INSIST you that go through the entire content of my mail before replying to me.

JOB RECQUIREMENTS:

CATEGORY: - SOFTWARE

COMPANY: - Cognizant Technology Solutions ( www.cognizant.com )

SELECTION SCHEDULE:

Selection process schedule would take place on

1. Written-test : Wednesday Nov 23rd

2. Technical + Personal Interview : Thursday Nov 24th

3. Selection-process Venue : Online Selection Process

4. Date of joining : Fifteen Days.

Selection process will be conducted online only.

You will be attending selection process directly with Cognizant only.Which manner and on which platform you have to attend this will be intimated by the company itself.

After getting selected for the first six months you will be having work from home option.After Six months it will be work from Location which will be Bangalore only.

If you are ok with payments both initial and total then I would start up your process immdtly and see that you get necessary confirmation from the company people.

Also if you are not comfortable with the above mentioned dates then I would see that you attend the process on other dates.Regarding job-posting it will be in Bangalore.

JOB – POSTING: - BANGALORE

EXPERIENCE: - Entry Level

EDUCATION: - B.E/B.Tech, M.C.A ( 2021 Pass Outs / 2022 Pass Outs )

SKILL SET RECQUIRED:

Job profile will be Program Analyst Trainee Fresher.

Salary package will be 4lkhs per annum from which Monthly Gross salary will be 33k and after tax deductions from the company you will be receiving monthly 29k in your hand. From this 29k you have to pay me 6k and you will be left with 23k every month. Total payment will be 60,000 and has to be paid in ten installments ( 60,000/10=6,000 ) per installment. Each installment has to be paid from your respective salaries.

JOB PROFILE AND DETAILS :

1. After being selected you will be under training for 3mnths.

2. This training will be provided by company people themselves.

3. You will be paid your salary from the first month itself which is inclusive of training period.

4. During your training period company people will train you technologies according to their standards.

5. You will be working as a full-time permanent employee and not on any contract basis.

Regarding other details of company you can find them at their website which is www.cognizant.com

SELECTION PROCESS CRITERIA:

Ur selection would be divided into three rounds.

1. Written-test

This test completely concentrated on aptitude

2. Technical interview

This interview will be on C,C++ and your other curriculum basics. This round will be completely oral.

3. Personal Interview

This interview will be purely regarding your general & educational issues.

MY ROLE AND ASSISTANCE:

Before clearly informing you about me assistance I would clearly inform you that for all this process and all you need to pay me. I have mentioned all the payments below.

MY ASSISTANCE :

1. I will be forwarding your resume to company people and also see that you have been shortlisted for selection-process. This will be clearly evident to you when you will receive your selection process-call-letter for attending the selection process.

2. This call for selection-process you will receive it directly from company people and not from me / any third party consultant.

3. Only after receiving a selection process-call-letter from company people you are required to pay me for which details are mentioned below.

4. After receiving a call-letter from company people I will be providing you with papers for your selection-process. I will be providing you with papers required for each and every round.

5. Yes whatever the papers I will be providing that will be enough for your selection-process.

6. Even after providing papers I will assist you in all the rounds of the selection process. Let me explain to you clearly how I am going to do this. After receiving all the papers you prepare well and when you attend the process you see that you perform minimum of 5.5 ( 55% ) out of 10 ( 100% )in written-test and technical interview rounds. Remaining things will be covered by me with help of my concerned people.

7. By doing all this I will be able to see that you get appointed.

PAYMENT:

Payment comes in two parts both initial and total.

INITIAL PAYMENT:

1. Initial payment will be 4000/- rs .

2. This amount should be paid only after you receive your selection process-call-letter for attending selection-process. This selection process-call-letter you will be receiving directly from company people. You will be receiving your selection process-call-letter via email and this email you will be receiving from www.cognizant.com itself.

3. As I told earlier I will be sending papers for your selection-process only after this payment is being done.

4. As I mentioned above you will be receiving your call-letter directly from company people. This way you will be secured that you will be attending the process with the company. This will be the security which you can have from me.

Let me clear your doubt about why to pay the initial amount of 4000/- rs.

I mentioned clearly above about my role and my assistance. After receiving your selection process-call-letter for your selection-process. When you attend the process you need to see that you should perform up to min % required which I mentioned earlier. In any case if you fail to do so then will loose my effort and also loose one position on my behalf. By saying this I do not comment on your potential. This is towards my security.

TOTAL PAYMENT:

1. Salary package will be 4lkhs per annum from which Monthly Gross salary will be 33k and after tax deductions from the company you will be receiving monthly 29k in your hand.

2. Total payment will be 60k.

3. You need to pay me 60,000 after getting into company.

4. This 60,000 has to be paid in ten equal installments that 60,000 / 10 = 6,000 per installment.

5. Each installment has to be paid from your respective salary which will be as follows.

From your first month salary – first installment of 6,000

From your second month salary – second installment of 6,000

From your third month salary – third installment of 6,000

From your fourth month salary – fourth installment of 6,000

From your fifth month salary – fifth installment of 6,000

From you sixth month salary – sixth installment of 6,000

This way up to ten months

This way you'll be having your job security.

Now let me inform you that In the worst case if there is a failure. Yes I will carry your process towards other companies if there is failure.

First let me inform you failure can be either from your side or from my side.

YOUR SIDE: You have not performed up to min % which is required by me.

In this stage I will process your resume towards other companies for which you need not have to pay me 4000/- rs for each and every company.

FROM MY SIDE : You have performed up to or above min % required and even after that you have not been appointed with the company. This will be a failure from my side.

In this stage I would definitely return the INITIAL AMOUNT which U have paid to me. Also If you feel you can continue with me then I will be processing your resume towards other companies.

Now I hope you're clear with both payments.

TIME CONSTRAINT:

If you are ok with both payments then we should see that process is being started 1-2 days. Upon starting the process I like to see that you get maximum time for preparation so that we can have better results.

MY PERSONAL DETAILS:

I was an employee with Career Dot Com recruitment firm in Bangalore & Bangalore.

Right now I have left that forum because of some personal problems.

As because of my earlier work atmosphere I’m able to handle things with said manner so that I can look upon people getting recruited.

Also I have received your resume from People Technologies Bangalore.

Also I'm having the following resume of ur's which I'm attaching with my mail.

Note: Finally if you are ok with my process ( along with payments of both initial and total, process dates ) reply me along with your latest updated resume along with your contact no.

VINOD

Desired outcome: Please stop these type of activities where they are using reputed company name and making money.Find them and recover the money they collect from innocent job seekers try to return that money to them

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10:54 am EDT

Cognizant fake employee

Hi, I am jyothi, I hear that one of your employee join in backdoor, I Request you to check the details of the person details , He placed a fake experience certificate , Perviously he worked in tribal welfare department vijayawada as out sourcing. present he was taking job support. so he was not caught by any one.

BELOW I ATTACHED HIS PREVIOUS PAY SLIP AND BANK STATEMENT

PASSWORD: CHER2711

Name: Basava ramaiah cherukuri

DOB:27-nov-1993

job location: Hyderabad

role: Associate projects (Testing - Tosca tool)

DOJ: 20-jun-22

I Request please conduct the interview to him again or call to the office and observed the work performance.

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3:02 am EDT

Cognizant Interview process

Dear cognizant HR team.

My name is Aniruddha kulkarni I have scheduled for the interview for Process Executive-Data-[protected] role. I received a call from Somnath hansda +[protected] on 23rd September 2022, he told me that, your interview will held with in 3 working day any time but till now I didn't receive any call for interview. & This is happening for the second time with me. 1st time Nandini Shaw mam +[protected] call me on 25 July 2022 & told the same thing.& & The important part is that when I am trying to reconnect with them they both are not receiving my call. Please check and respond what's the matter & please reschedule my interview.

Thank you

Aniruddha kulkarni

[protected]@gmail.com

[protected]

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6:06 am EDT

Cognizant Access denied for writing Cognizant Communication Assessment

Dear sir/madam

I am Anumalisetti Jayakar Raviteja of GVPCE(A) bearing Roll no : 19131A0410,ECE1 have been trying to attend Cognizant Communication Assessment since 2 pm but unable to proceed the test. It is saying that background apps have been running , even I have tried several times shutting down all the apps but there is no output.

I am not able to open the test

I request you to please help me in this regard by providing me another slot.

Yours faithfully

Anumalisetti Jayakar Raviteja

19131A0410

Ece 1

Gayatri Vidya Parishad College Of Engineering (A)

Madhurawada

Visakhapatnam

Desired outcome: Please provide me new slot writing the examination on Cognizant Communication Assessment 2023 batch

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7:55 am EDT
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Cognizant Request for HR discussion - please schedule HR round

I have attended interview for Automation testing on 29th july 2022 and on the same day got mail from HR(Surya Sairam) that I have cleared the technical & Managerial round and then submitted CIS form along with documents mentioned. Till now I didn't receive any call or mail for HR discussion and they are not responding to my emails also. A status update on this would you really appreciated. Please check and let me know the update...

Desired outcome: Please schedule HR round

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3:23 pm EDT

Cognizant Pogula vikram teja / contractor associate / fake experience candidate

To

Anu Kiruthika -

Anu Kiruthika - HR Head - Cognizant

Suresh Bethavandu

Sub: (pogula Vikram Teja / Contractor Associate / Fake Exp candidate)

I thought cognizant selection process will be upto inddustry standards, but it seems there are some gaps in the process. Its likely that you would not be able to say that you have international process, it will only be in advertisements.

Fake candidates (pogula Vikram Teja / Contractor Associate / Fake Exp candidate) are working in cognizant Manyatha (MBP) Bld F3 SEZ in Bangloru

Reporting : Joseph Arulraj Senior Associate Projects (cognizant)

pogulavikram.[protected]@cognizant.com

(pogula Vikram Teja / Contractor Associate / Fake Exp candidate) Mobile: +[protected]

Email: [protected]@gmail.com

joined in cognizant as Contractor Associate with not one but following fake documents that include fake education documents, fake experience documents, fake form 16 documents, fake bank statement and as back door entry he managed interviews with proxy help,

Previously he has joined in two Mncs( Capgemini , TCS) with fake documents but his back ground verification was nagitive so they terminated him worked for Capgemini from October 8, 2021 to January10, 2022 as “Consultant”. but Terminated.

I am sure that the organization he has mentioned is a fake company and only does illegal business of fake documents. If your esteemed organization is not able to identify these and take strict action, your organization will have a bad reputation.

HDAO Info Systems Pvt Ltd

HDAO Info Systems Pvt. Ltd

#677, 1st Floor, 13th Cross, 27th Main Rd,

HSR Layout, Bangalore, Karnataka-560102.

But I wonder how the candidates in cognizant , are cleared of the background verification process.

If this is the standard process that you ignore the candidature, I have atleast a dozen of people whom I would recommend to your prestigious organization.

Do respond so that I can start posting updates in the NASSCOM.

pogula Vikram Teja / Contractor Associate

PAN: I AWZPP0185C

Dob: 19-08-1986

Address: 3-1-17, near water tank, somavarappadu, east gangavaram (v),

Tallur (M),prakasam (DT) - 523261

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12:56 am EDT
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Cognizant Fake experience given

One of the user provided fake experience to the company and wrong experience certificates and salary provided. If any back door jobs providing please tell us. So many persons there to do. Cognizant lost the morality and left the ethics.

Desired outcome: Fake experience should terminate from company

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3:39 pm EDT

Cognizant Interview are cleared but no offer letter even after promise from hr to release a letter

I have given interview PA level in cognizant technology solutions at 20th April 2022 cleared Technical interview and submit the documents Then I got call 28 April from HR team and he took my HR round. But still I didn't get offer letter from you or didn't get any confirmation. so please let me know about my selection procedure.

Mail [protected]@gmail.com

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6:53 am EDT

Cognizant All Rounds of Interview cleared but no offer letter even after promise from HR to release an Offer Letter

My Name is Harshil Fudani and I attended cognizant interview on 17th Feb 2022 and had a Positive discussion with HR on 15th March regarding Package and joining, I was told that I would receive the offer letter in next 7-10 working days.

So far, no further communication received and unable to connect with HR over a call as well.

I expect at least some communication from the company side.

Desired outcome: Offer Letter from the Company

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12:50 am EST

Cognizant Haven't receive onboarding pass and losing my chance without my own reason

Hi,
Yesterday (21 January 2022) was my joining date with cognizant.I haven't received my boarding pass yet.My interview held on october. I have been working from 2016 to 2019 at Aevea Technology as a .Net Developer.Actually my joining date with cognizant was 3rd january 2022 so i have resigned from my current company August Technology for joining with cognizant.i have given the current address of Aevea Technology which is given by Aevea employer and he is saying still company is there and due to corona employees are work from home and they replied to background verification team with their gmail as their domain mail was expired at first.Now they renewed their domain mail and replied to background verification team from their domain mail id [protected]@aeveatech.com.Now you are saying that my application is rejected.I am losing my chance without my reason.Waiting for your valuable reply.Aevea Technology's Company licence given from employer and my experience certificates sent already to my HR.

my candidate id [protected]
aevea technology contact details
Shanavas Aranthala
[protected]@aeveatech.com
[protected]@gmail.com
shanavas.[protected]@gmail.com
+91 [protected]
+91 [protected]

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12:22 pm EST

Cognizant Offer letter

I had interview with CTS on 18 th November 2021. Then I got mail from Amritha.[protected]@cognizant.com to upload cis documents. I uploaded all the documents.

I had an another offer from Wipro. Their joining date was on 22nd December 2021.I had done all the formalities in Wipro . They had sent me laptop also.

I got hr call from cognizant on 21st December 2021 .They told me they will release offer with in two days. Thats why I declined the offer from Wipro.But I didn't get offer letter till now. I already lost offer from Wipro. Cognizant hr didn't give me atleast a confirmation mail. I trusted their words. I called her and also mailed her. But no response

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prajwal jadhav
, US
May 15, 2022 3:46 pm EDT

3 week complete but no offer letter send

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1:48 pm EDT

Cognizant fake candidate are hiring in cognizant via 3rd party

the fake candidate is hiring in cognizant via 3rd party, recently i have saw 3 people are hired for high salary with fake with proxy and doesn't have they10th certificate also I have some info from one person his last company was Arilius Technologies Pvt ltd all of them from tirupathi it must degrading value of the company and IT professional.

Desired outcome: Fake candidate is hiring in cognizant via 3rd party

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4:49 am EDT

Cognizant Unable to login 1c portal

I got a mail from cognizant regarding complete per joining formalities. But I am unable to login into the 1C portal. please resolve the problem.
My email ID is [protected]@gmail.com.
It gives an error while Signing in to the onecognizant portal.

Candidate ID:- [protected]
Date of issue:- from 31/08/2021 to till

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Cognizant contacts

Phone number

+1 (416) 649-4700

Website

www.cognizant.com

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