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ClearWire Complaints

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ClearWire

Posted: 2006-11-30 by Betty Daneilo [send email]
Cheating customers!
Complaint Rating:  95 % with 22 votes
Clearwire came to our office and offered a special promotion to us. I had the sales rep come to my house to install and sign contract. Salesperson said it was easy, just plug in. I had him plug it in and it did not work. After about 2 hours of trying he found out that the signal from the one...
Comments United States Internet Services

ClearWire

Posted: 2007-04-20 by Antonio Diaz [send email]
Scam business practices!
Complaint Rating:  75 % with 4 votes
I have been a clearwire customer for 18 mo now. Their service no always reliable but i suck with it. When i sign up i was told that i had a 1 year contract. There was no paperwork involved just a screen where you can click on the "i agree to terms". In fact back then they did not even...
Comments United States Internet Services

ClearWire

Posted: 2007-04-03 by Megan Brown [send email]
Unfair billing practices
Complaint Rating:  80 % with 5 votes
I have been a Clearwire customer for almost a year now and I have been happy with the service. Recently, my apartment was burglarized and in addition to having my personal things taken, my Clearwire modem was also stolen. I called the company and asked them what I should do. The first time...
Comments United States Internet Services

ClearWire

Posted: 2007-10-09 by Brenda Murray [send email]
Cheating customers with no support!
Complaint Rating:  50 % with 2 votes
I myself have been working on getting out of a contract with Clearwire that I did not agree to. My salesman signed us up without telling us anything about a contract. He said that if we were dissatisfied we could cancel at anytime. But that is not the case. I am working with a number of...
Comments United States Internet Services

ClearWire

Posted: 2007-10-02 by D. Kellogg [send email]
Lease is completed - won't cancel!
Complaint Rating:  100 % with 3 votes
I completed my lease, per terms of service in spite of speed below dial up during 1/2 of one-year contract, multiple service interruptions (that were not documented in spite of my reports), difficulty in getting a truck roll, rude and condescending customer service representatives, "premium"...
Comments United States Internet Providers

ClearWire - Colorado

Posted: 2007-11-29 by Ted Johnson [send email]
No service--refuse to cancel
Complaint Rating:  100 % with 5 votes
I subscribed to Clearwire while I lived in Seattle. I asked what would happen if I moved out of the service area & was assured that I could cancel. Now that I'vc moved to Colorado, where there is no service, there ia a $160 cancellation fee!

Clearwire is not to be trusted....
Comments United States Internet Providers

ClearWire

Posted: 2007-10-16 by Shana Jespersen [send email]
Cleawire sales people are allowed to LIE to customers!
Complaint Rating:  100 % with 7 votes
Aside from the unfulfilled promise of a fast connection ( I only ever got 1 or 2 bars and even then, it was SLOW), here is my experience with Clearwire.

Well, for starters, I signed up with Clearwire in WA, was NOT told that I was getting an installation fee waiver expressly because...
Comments United States Internet Services

ClearWire

Posted: 2007-09-05 by Shawn Hannah [send email]
Clearwire believes World Of Warcraft is abuse of their system!
Complaint Rating:  100 % with 1 votes
I signed up for Clearwire 6 months ago. A month ago my friend invited me to play WOW. I purchased the game and began playing. The game bogged down and the connection speed was worse than dial up service.

I called to speak with Clearwire and was informed that they don't...
Comments United States Internet Providers

ClearWire

Posted: 2007-05-12 by Troy Nate [send email]
Worst experience ever!
Complaint Rating:  100 % with 1 votes
I have read several of the complaints here and else where on the net. It appears as if I am not the only one having issues with Clearwire. I saw one post discussing lies to investors, I have no doubt that is true. I do not invest but if I did it sure would not be in Clearwire. I wish I had...
Comments United States Internet Services

ClearWire

Posted: 2008-03-03 by ALLEB [send email]
CLEARWIRE
Complaint Rating:  100 % with 1 votes
I ALSO WAS UNDER THE ASSUMPTION THAT THERE WAS NO CONTRACT. I DIDNT HAVE TO SIGN ANYTHING AND THEY ALSO TOLD ME THERE WAS NO CONTRACT TO SIGN WICH MEANS YOUR NOT UNDER CONTRACT. THEY GIVE ME THE RUN AROUND WITH PHONE NUMBERS AND WHEN I CALL DURING BUSINESS HOURS, THEY SWITCH ME TO A MAIL BOX...
Comments United States Internet Services
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