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ClassMates.com Complaints & Reviews

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ClassMates.com - charge and impersonal

Posted: 2015-01-29 by    random buddy
Complaint Rating:  0 % with 0 votes
Auto charge renewal without notification to opt out
Contact them and get a canned email response
Very impersonal and poor customer service...
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

ClassMates.com - unauthorized charge to my credit card account

Posted: 2014-12-30 by    Cecilia Wallace
Complaint Rating:  0 % with 0 votes
When I joined I did NOT sign up for a membership fee being automatically charged to my credit card account. I see a pending amount of $20.00 which I did not authorize. There is NO way to contact this organization....
Complaint comments Comments Complaint country United States Complaint category Schools

ClassMates.com - Want to cancel

Posted: 2013-03-11 by    Judy E Johnson
Complaint Rating:  100 % with 4 votes
All I want to do is cancel my membership in Classmates.Com. I cannot find a phone number or get one or an address to call or write to cancel. Sincerely, Judy Johnson...
Complaint comments Comments Complaint country United States Complaint category Contractors

ClassMates.com - Texas, Bovina - unauthorized withdrawl

Posted: 2013-01-31 by    Susan ortiz
Complaint Rating:  0 % with 0 votes
This is the second time my card has been charged without my permission.. I complained last year about the same thing and it continues to happen. I need something done about this! $39.00 is alot of money withdrawn especially if I dont have it. Last year
I was overdrafted due to the withdraw that was made from my account without permission. I would like to get my money back. One thing I would like to know is how did they get my card number when it was just changed...Please look into this matter and let me know the results...susan.ortiz@region16.net...
Complaint comments Comments Complaint country United States, Texas, Bovina Complaint category Unauthorized Charges

ClassMates.com - unauthorized withdrawal

Posted: 2012-03-26 by    sandra castleman
Complaint Rating:  0 % with 0 votes
unauthorized withdrawal made to my account for 39.00. I haven't use classmates for about 18 moths maybe longer. I know I paid for the trial membership. I do not want this membership please cancel my account. I would like a refund....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

ClassMates.com - No prior notice before billing your credit card

Posted: 2012-02-22 by    Gugenot
Complaint Rating:  100 % with 1 votes
Do NOT use this site (classmates.com). Same problem as the other reviewers...no prior notice before billing your credit card, and from what I read, no refund once they have. Plus no way to contact them by phone to try and get cancellation resolved. Thats bs!! I will NEVER use any of their affiliated sites either. Scammers at this point in time...stick to facebook. Ripoff, ripoff, ripoff....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

ClassMates.com - $39.00 was charged to my bank account without my authorization

Posted: 2012-01-09 by    Imlide
Complaint Rating:  80 % with 5 votes
I was checking my bank acct online and noticed a $39 charge from classmates.com that I did not authorize, so i called the number listed beside their name on my acct. I told them that I did not authorize the charge and that the money needed to be returned to my acct in full. The man I was speaking to said that if I had read closely when I registered for the one year trial for $9.95 that no refunds will be given for any reason, I told him I did not authorize this and that the money needed to be put back then asked to speak to a manager. He put me on hold came back and said all managers were busy helping...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

ClassMates.com - Florida - charges on visa

Posted: 2011-11-24 by    bettyworkman
Complaint Rating:  0 % with 0 votes
Double charged my credit card, 29.95 twice on the same day! Advertised special 1 time charge of 19.95! How does that work?...
Complaint comments Comments Complaint country United States, Florida Complaint category Unauthorized Charges

ClassMates.com - No refund. Bad service

Posted: 2011-10-23 by    sazvuk
Complaint Rating:  0 % with 0 votes
I have been charged 2 times after I canceled. I did
everything they told me to do. I was billed in March
on one credit card. Then again in May on another
credit card. I’ve been e-mailing and calling for over
2 months. They keep saying they cant’ refund
any of my money.

I did not renew my membership what can I do?...
Complaint comments Comments Complaint country United States Complaint category Online Scams

ClassMates.com - Oregon - unauthorized charge to my account

Posted: 2011-10-07 by    Peggy Cooper
Complaint Rating:  0 % with 0 votes
I joined Classmats.com on Sept. 12, 2010 for a three month trial at 39.99. They won't stop taking the fee out of my account. I do not want the service. I need it stopped....
Complaint comments Comments Complaint country United States, Oregon Complaint category Unauthorized Charges

ClassMates.com - The company renewed my membership without notification

Posted: 2011-09-20 by    Lamess
Complaint Rating:  0 % with 0 votes
The company renewed my membership without notification. I never agreed to an automatic renewal. Upon pulling up MY copy of the agreement, nowhere is an automatic renewal even mentioned. I do not wish to continue any relationship with this flim-flam company. Please pro-rate, return the 11 months of payments that I don't want. My page on the site was torn down online by the company on July 9th. So I, an Arizona teacher looking at a pay cut, need that CASH returned to my account now. I never agreed to any renewal....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

ClassMates.com - Avoid this place at all costs

Posted: 2011-08-15 by    Iccone
Complaint Rating:  0 % with 0 votes
Website has little participation from alumni of my specific high school, therefor I have little to no use for it. The problem is, having decided to vacate my subscription, I could find no way to do so. Only through several redirects did I finally get an e-mail address to contact them directly. They were extremely persistent in trying to convince me to just let it run out, assuring me that when it did (on July 13, '11) I would not be automatically renewed. As of 8-13-11 I'm still receiving alerts, e-mails, newsletters etc. from them. The alerts are always the same; "See who signed...
Complaint comments Comments Complaint country United States Complaint category Online Scams

ClassMates.com - Arizona, San Tan Valley - Hi-jacks OS

Posted: 2011-07-12 by    will_brotherton
Complaint Rating:  0 % with 0 votes
1. This website shares info with other websites. I have added small qualifiers to one site. It shows up in offers from other sites.
2. Each time I have logged onto this site, my operating system appears to lock up. I reboot to get back control.
3. I will stay away....
Complaint comments Comments Complaint country United States, Arizona, San Tan Valley Complaint category Phishing

ClassMates.com - California - False Membership Statements

Posted: 2011-07-11 by    Epiphany4u
Complaint Rating:  100 % with 1 votes
I had an old membership with Classmates.com several years ago (2009) and stopped renewal after that... since the highschool reunion had come and gone.

Then this gets sold to Memory Lane, and I see a recent charge on my otherwise zero-balance credit card.

I never signed up with Memory Lane and did not authorize this renewal charge. I called them up, and told them so - and the response was that it was not their policy to refund, and brazenly said they do not send email invoices or reminders before they charge you either... and essentially told me 'too bad.'
Complaint comments Comments Complaint country United States, California Complaint category Unauthorized Charges

ClassMates.com - account renewal

Posted: 2011-06-26 by    Jim Jack
Complaint Rating:  100 % with 1 votes
I did not authorize my classmates renewal and was charged 39.00 dollars for it on my visa credit card. I want my credit card credited for that amount and dont want any more memerships or renewals. Please take of this for me as i dont use your site anymore. Jim Jackson, North Platte, Ne.69101...
Complaint comments Comments Complaint country United States Complaint category Online Scams

ClassMates.com - Automatic renewal without an easy way to cancel

Posted: 2011-06-22 by    Tiriale
Complaint Rating:  0 % with 0 votes
Automatic renewal without an easy way to cancel. They are also spammers. I cannot seem to get them to stop sending me e-mails....
Complaint comments Comments Complaint country United States Complaint category Online Scams

ClassMates.com - did not give credit card

Posted: 2011-06-22 by    Mary S Jensen
Complaint Rating:  0 % with 0 votes
I did not order this and don't know how they got my debit card number.
I have been charge $39.00 as of June 10....
Complaint comments Comments Complaint country United States Complaint category Internet Services

ClassMates.com - Unauthorized withdrawal of money from credit card without notification

Posted: 2011-05-23 by    Tom Lyons
Complaint Rating:  0 % with 0 votes
I signed up for only 3 months for 15.00 dollars "Classmates.com" After the 3 months assumed that the company would email me towards my end of 3 months. My computer was down a few days and was unable to notify them of cancellation just in case something like this would happen. I signed no authorization and as far as I'm concerned, that they can just help themselves out of your account when all they should have to do is cancel my membership. I wasn't even a member. It was a trial thing. Am I about to be ripped off again because of technicalities or just bein' ignorant? I called...
Complaint comments Comments Complaint country United States Complaint category Online Scams

ClassMates.com - California - Autocharge to my account

Posted: 2011-04-26 by    Iris DeBerry
Complaint Rating:  0 % with 0 votes
I did not sign up for automatic billing. I want to cance my account with classmtes.com and want my money returned to my account now I cannot affoord the subscription to classmates.com Will authorize my bank to refuse paayment to classmates.com...
Complaint comments Comments Complaint country United States, California Complaint category Schools

ClassMates.com - autobilling

Posted: 2011-03-03 by    fcm
Complaint Rating:  100 % with 2 votes
I was automatically billed $39 for an account that I used once last year. I didn't knowingly sign up for auto bill. The only way to quit is online where there are plenty of warning notes about not recouping your membership fee for quitting because of the terms of service. Its underhanded and they are ripping off a lot of folks....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

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