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CitiBank - Bank's actions contributed to successful scam of 92 year old mother

Posted: 2014-01-24 by    kinshasa
Complaint Rating:  0 % with 0 votes
My mother lives in Las Vegas and is a 92 year old widow. I live in Sacramento and go to Las Vegas at least once a month to see her.

Last month my mother was the victim of the grandparents scam. It’s a particular evil scam in which someone calls an elderly person and impersonates a grandchild in trouble, usually in a car accident, in jail, etc. The grandparent is asked to wire money immediately and secrecy is stressed. A “lawyer” calls with instructions. Often these scams originate in Canada, as did this one.

My mother was panicked. Her only financial...
Complaint comments Comments Complaint country United States Complaint category Banks

CitiBank - No customer care

Posted: 2013-11-26 by    Lostacustomer
Complaint Rating:  0 % with 0 votes
I paid off my credit card balance. Rightfully didn't question not receiving a statement the following month; because the balance was paid in full. The next month, I get a past due statement for a balance of $2.17. Funny, the full-exact balance had been paid. Accrued finance charges...ok. (I can only imagine how many customers don't expect a $1 statement in the mail once the full balance was paid/or how many customers magically didnt receive the first ever missed statement of their account history). Also funny, this was the first time in nearly 10 years that I didn't receive a statement....
Complaint comments Comments Complaint country United States Complaint category Credit Cards

CitiBank - No a trustable bank

Posted: 2013-09-24 by    suzhen
Complaint Rating:  0 % with 0 votes
On Jan 9, 2012, I deposited $4715.42 total of 42 business checks to my Citibank account in the Citibank branch which locate at 6414 18th Ave. Brooklyn, New York. I have the receipt from that bank. They did not put this money into my account until on March 13, 2013 after I requested it. But Citibank removed $4715.42 from my account on April 25, 2013, and never notify me and no any explanation letter either. The customer service supervisor told me that the branch has been denied to put this credit back into my account, because they destroyed all the checks and no copies. Now, all they do is blaming...
Complaint comments Comments Complaint country United States Complaint category Banks

CitiBank - I got a call from CITIBANK but i have not hold any credit cards

Posted: 2013-08-22 by    san12jaiswal
Complaint Rating:  0 % with 0 votes
I have been applying for various bank for my emergency purpose, but I have been hearing from the bank that I applied that my application is rejected. Most of the banks do not say the reason, but I heard from couple of banks that there is a CIBIL record, that I have an outstanding payment of 80 K that I need to clear for credit cards. They said, they do not have the Bank details of the same. This was a shocking news for me, as I DO NOT have any such huge outstanding amount from my credit card that I hold. One fine day, I got a call from CITIBANK saying that I have 80 k outstanding amount and I need...
Complaint comments Comments Complaint country India Complaint category Credit Cards

CitiBank - Florida, Ft Myers - Missing Money

Posted: 2013-02-20 by    Bradley Birdette
Complaint Rating:  100 % with 1 votes
Went to use a CitiBank ATM. I requested 280.00 but ATM only dispensed 40.00 and a receipt for 280.00 withdraw. Now I have to wait for 10 days to get funds back. SCAM ALERT...
Complaint comments Comments Complaint country United States, Florida, Ft Myers Complaint category Banks

CitiBank - Oregon, The Dalles - Charged $1399.00 in fees for a 37cent interest charge

Posted: 2013-02-09 by    DPonath
Complaint Rating:  100 % with 1 votes
Citibank account was paid off and closed over the phone. Two years later received an invoice for $1399.92. When Citibank was called, the response was after the account was paid, a 37 cent interest accrual was posted to the account, the fees were late payment fees etc. I had received no correspondence at all during the previous two years, and the representative basically said too bad, pay the bill....
Complaint comments Comments Complaint country United States, Oregon, The Dalles Complaint category Credit Cards

CitiBank - statement about a card not used/received

Posted: 2013-01-20 by    gurpreet kaur tahalia
Complaint Rating:  0 % with 1 votes
i have not received any new citibank credit card, but igot a sms stating to make payment, i called up citibank officer, after talking for 6minutes, hecould not explain, so kindly look into the matter...
Complaint comments Comments Complaint country India Complaint category Credit Cards

CitiBank - New York - Making Home Affordable

Posted: 2012-12-07 by    Sacha10461
Complaint Rating:  0 % with 0 votes
I am a victim of Citimortgage in regards to Making Home affordable. I received a package in the mail for a 3 month trial Payment of about $580 in Making Home affordable. When my husband confirmed this with Citibank to make sure it was legit; they told him that it was a mistake the amount and they were sending us a new package. So yesterday it came and I just cried they want almost 4 times as much!!! Was like $2100 and change. The $580 was doable even if it was $1, 100 but come on over $2100 and that's more then the payments were originally!

How is this affordable?? My husband...
Complaint comments Comments Complaint country United States, New York Complaint category Mortgage Companies

CitiBank - Florida, Hollywood - Fees

Posted: 2012-11-26 by    H milner
Complaint Rating:  0 % with 0 votes
Hello Please help

Citibank is at it again

last month Citibank reversed my yearly credit card fee of $95.00 and then this month i just opened the new statement and the fee is right back on the statement ? ( i have this in writting from them on my statement with the credit - $95 and the new fee + $95 )

how can they reverse a fee and then recharge it on the next statement ?
this is worng and probaly illegal .

i called them and they stand by the recharging of this fee ???

this is so worng that i contacted you
please...
Complaint comments Comments Complaint country United States, Florida, Hollywood Complaint category Credit Cards

CitiBank - Illinois, Calumet City - overdraft protection

Posted: 2012-08-20 by    Althea Moorehead
Complaint Rating:  0 % with 0 votes
I have a Citibank account I had a load with, started small until I had a loan for over 5, 000 which I switched to citifinancial, Citibank was still withdrawing money from my account which I thought was paying down my loan for citifinancial plus I was paying citifinancial which I thought would pay it faster until money became tight. So I buckled down so I thought come to find out Citibank turned the exact amount of the loan transferred to citifinancial until a overdraft protection account and had been taking funds every pay period out of my checking account. Which was causing the short fall in my...
Complaint comments Comments Complaint country United States, Illinois, Calumet City Complaint category Banks

CitiBank - Kentucky, Florence - harassing phone calls

Posted: 2012-08-06 by    gigi7257
Complaint Rating:  0 % with 0 votes
calls multi times of day-i dont recall have any citi acct. im low income, disabled and on soc sec.this must stop.from 8;30 in morn til nite....
Complaint comments Comments Complaint country United States, Kentucky, Florence Complaint category Collections Agencies

CitiBank - New York - Fraud

Posted: 2012-08-04 by    Bassy97
Complaint Rating:  50 % with 2 votes
Dear All
I got robbed by Citibank, they do robbery in a smart way, they abuse the "Available credit limit", when you deposit money sometimes, they ignore your new deposit in the available credit limit, while they show it in the statement, then after a month you find that your credit limit didn't increase, they steal thousands of Dollars from every customer every month through credit card transactions, they stole 800 last month and stole 1800 today!!!
The problem is that they keep records and if you sue them, they will deny what you say and bring forged records that prove...
Complaint comments Comments Complaint country United States, New York Complaint category Banks

CitiBank - Missouri, O'Fallon - Mortgage Refinancing

Posted: 2012-03-19 by    natellec
Complaint Rating:  100 % with 3 votes
I contacted CitiMortgage, my mortage company, regarding the refinancing of our home. I was given a rate and initiated the loan process. Three days later I was offered a better term with my regular bank, so I contacted Citi to cancel the loan application. The Citi rep offered to match the other bank if I would stay with them. I agreed and waited for the new offer from Citi to arrive. After 4 days of waiting, I contacted Citi and was assured everything was still good and that I can proceed with the appraisal. After cancelling my appraisal 2 times, the mortgage consultant assured me that things are...
Complaint comments Comments Complaint country United States, Missouri, O'Fallon Complaint category Banks

CitiBank - Nevada - Citibank Can Be Tough to Handle If You Are Battling Them Alone

Posted: 2012-03-05 by    Kingcloser
Complaint Rating:  0 % with 0 votes
Citibank needs to be pressured with Imminent (BK) Threats or Mediation Law and Procedures.
They are basically a giant collection agency. They purchase the distressed mortgage at Extreme Discounts from various key players in the sub-prime arena. They collect aggressively on this paper. They do not play by the rules and need to be pressed hard.

We have completed successful loan restructuring cases with Citibank. They are all long run and brutal battles.
Feel free to visit our website for further details on avoiding a Pending Sale Date.
www.freshstart-mortgagesolutions.com...
Complaint comments Comments Complaint country United States, Nevada Complaint category Mortgage Companies

CitiBank - Pennsylvania - Creating a Debt From Zero Balance Accounts

Posted: 2012-01-28 by    Piaffe
Complaint Rating:  0 % with 0 votes
I had two CitiBank accounts in 2011. With substantial amounts of money on deposit. When CitiBank imposed a $30 per month service fee, I immediately moved to get all of the funds withdrawn and the account balances both to zero. I told the teller, upon taking the last small amount of funds out, to close both accounts. I thought I was done with CitiBank.

For the seven month period subsequent to making both account balances zero last year, I now discover that CitiBank has been transferring funds neither account has on deposit between the two. It has imposed monthly maintenance fees, interest...
Complaint comments Comments Complaint country United States, Pennsylvania Complaint category Banks

CitiBank - Three Strikes

Posted: 2011-12-21 by    Jeff
Complaint Rating:  0 % with 0 votes
Dear Citibank,

I write in regards to the Citibank AAdvantage Debit Card Rewards Program. As a loyal American Airlines customer, the program had such strong appeal that I switched my primary bank to Citibank in September 2011. The significant effort, headache, and cost of changing banks was rendered useless by the abrupt termination of the program in December, 2011. Why was this program advertised and available only three months before its termination?

All of my recent interactions with Citibank have been instigated through my relationship with the American Airlines...
Complaint comments Comments Complaint country United States Complaint category Banks

CitiBank - The Grinch is a Sears Mastercard Programmer

Posted: 2011-12-21 by    Ruth H.
Complaint Rating:  100 % with 3 votes
I have a Sears Mastercard that I use for my online shopping. Recently I tried to make a purchase with my card, only to find out it was frozen. Upon calling the 800 number I found out this was due to "suspicious activity".

The suspicious activity has a name; it's called Cyber Monday and Christmas Shopping. There were no mistaken charges, no double charges. No nothing. I hit a series of major bargains and got my Christmas shopping done. Apparently some algorithm or other thinks that bargains are suspicious.

To top the whole thing off, today I received two...
Complaint comments Comments Complaint country United States Complaint category Banks

CitiBank - Bait and switch

Posted: 2011-12-09 by    StudentA
Complaint Rating:  0 % with 0 votes
While I had already had a checking account with Citibank for many years, my problem began when I decided to open a savings account. When I signed up for the savings account I was led to believe that I was opening a basic plan, appropriate to my status as I am a student with relatively low earnings. Instead, they signed me up for a business account. I believe this was not simple negligence but a willful error on Citibank’s part.

Attending school and working part time, my savings account was dwindling. Unbeknownst to me, I was being charged by Citibank a $34 fee per month for...
Complaint comments Comments Complaint country United States Complaint category Banks

CitiBank - New York, New York - Hiding assets in order to charge monthly fee

Posted: 2011-11-02 by    port4u
Complaint Rating:  0 % with 0 votes
My net worth with Citibank shows as being over $100 K on my statements in 2011 which entitles me to have a free Citi Gold account. However, I was charged a $30 dollar monthly service charge for October. I called Citibank on 11/2/2011 and was told that what I see on my statement is not what is counted as net worth at Citibank. My Annuity purchased by Citicorp Brokerage for me held by Hartford is subtracted but not shown on my account. I was told that what I see on my statement is not the real value that they use to calculate whether or not I qualify for a Citigold account. They deduct the $5.5 K...
Complaint comments Comments Complaint country United States, New York, New York Complaint category Banks

CitiBank - eve teasing,hooliganism,harrasment

Posted: 2011-11-02 by    joe baker
Complaint Rating:  0 % with 0 votes
CITIBANK ATM AT E 13 EAST OF KAILASH, LALA LAJPAT RAI MARG . new delhi is being guarded by a psychopath
BELONGING TO TH COMPANY NAMED: BOPARAIS MARTIAL SECURITY . this guard is an eve-teaser, laughs and passes derogatory remarks, stares at women and argues unneceesarily, fights outside are frequent, threatens even th customers, loitters around with other hooligans, rarely sits in the atm box, most residents are fed up by th atmosphere.
kindly do th needful and change this maniac with a new guard....
Complaint comments Comments Complaint country India Complaint category Banks

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