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I really hate to have to do this, but since reading others issues I feel there is something more going on with how this company and the employees are being asked to perform. My experience was that my family and I (who live in VA) were sent an invitation that my father in law was being given...

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I booked a round trip flight and verified my information BEFORE I hit confirm. I went on my trip and when I went to return home, the airline informs me that I am returning 1 month later. I had to buy another ticket to get home. I have tried to contact cheapoair.com but cannot understand what...

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On Apr. 20th, 2008 I was overcharged almost a double amount against the advertised price and the price in the booking receipt. The booking number 1064929, reservation ID 3CDT9D.
The amount in the receipt was 1078.54 USD, my credit card was billed twice by the total amount of 1922 USD....

Complaint Rating:

Continuous Lies. Prices quoted online are NOT available. The site lets you "book" that price, then you receive an email hours later claming that that price is not available and has increased. YOu either have to buy the increase, or you can cancel for a fee. You cannot escape paying...

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I have also experienced the cheapoair.com runaround that they call customer service. Based on the last few postings, I sent Renee Andrews an email this morning to see if she will help. There's a good chance at this point that I will have no way to get home from Mexico!

Here...

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My husband and I booked tickets to go home at Christmas. After booking the travel we received a phone call stating that the fare was no longer available and that we needed to pay almost $200 more for a different itinerary. Incensed I informed them we would find our fare elsewhere and that the...

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I am writing to let you know that I am completely dissatisfied with the service I received through Cheapoair. I purchased tickets on 11/4/08 leaving from Orlando to Ottawa. I received a call four days later that they couldn't issue my tickets due to the price change. First off, I could...

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Back in March we bought tickets to Mazatlan, MX... Leave Orlando Nov. 3, 2008 return Nov 10, 2008. Cheapotickets.com had booked us on US Airways going to Mazatlan and Aeromexico return to Orlando. In May I decided to check my flights to see if any had been cancelled or times changed. US Airways...

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Here is my CheapOAir story: I booked a flight in November '08 to fly from San Diego to Aguadilla, Puerto Rico. Cheapoair had the best deal. A few days later they called saying that I needed to verify my credit card information. I called, could barely understand the person I was speaking...

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In November 2008 I made a reservation for a hotel close to SFO airport. Immediately after that I called the customer service to change the date of the reservation. This time a lady answered the call very quickly and promised that there was no increase in fees if the date was changed. What she...