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Chase Auto Finance Complaints

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Chase Auto Finance

Posted: 2007-02-16 by Brian Kelly
Dishonest business practices!
Complaint Rating:  83 % with 52 votes
Division of Chase Manhattan Represent themselves as being Headquartered in Phoenix Arizona. Business Type - Automotive Leasing/ Finance Company.

Where to begin? Chase Auto basically are what has been commonly referred to as "thieves". This company although they were...
Comments United States Auto Insurance & Loan

Chase Auto Finance - Arizona, Phoenix

Posted: 2008-03-26 by Linda Couch
Unprofessional & shady!
Complaint Rating:  100 % with 2 votes
What started out as being 22 days late has turned into an adventure to find someone to complain to. I received a call from a man that asked for my husband. When I told him he was not there he hung up the phone. I had already paid the payment through my bill pay and used the return button on...
Comments United States Auto Insurance & Loan

Chase Auto Finance - Ohio, Akron

Posted: 2008-02-12 by Brian Lyman
Terrible experience!
Complaint Rating:  90 % with 10 votes
I was contacted by Chase Finance with regard to my auto loan payment which was less than 30 days late and the representative stated in the voicemail that I needed to contact him within 1 hour to arrange the pickup of my vehicle for repossession. I contacted customer service and informed them...
Comments United States Loans

Chase Auto Finance

Posted: 2007-08-09 by Ronald Webb
Vehicle repossession after payment arrangement was made
Complaint Rating:  89 % with 9 votes
A payment arrangement was made with a representative from your company and the company still repossessed the vehicle before the agreement could be kept/honored. When the agreement was being compiled the company never said the vehicle would be repossessed....
Comments United States Auto Insurance & Loan

Chase Auto Finance - New York, Garden City

Posted: 2008-03-07 by Under Control
Miscalculated my loan over charging 1000's too much in interest
Complaint Rating:  100 % with 3 votes
Dear Mr. Nader;

This is why we need YOU more that ever. Maybe you can use any of this for your campaign, its so horrific. Not once, but twice, I found it hard to be an American.

1. CHASE AUTO FINANCE NEEDS TO BE UNDER FEDERAL INVESTIGATION FOR THE enclosed documents;...
Comments United States Auto Insurance & Loan

Chase Auto Finance

Posted: 2007-11-09 by Tricia L. Beck
Unprofessionalism!
Complaint Rating:  100 % with 4 votes
I received a call at my place of employment. I had fallen a couple weeks behind on my car payment due to financial difficulties, but was in the process of setting up my car payment after receiving funds to make my payment. I received a harassment call at my employment. The "customer...
Comments United States Loans

Chase Auto Finance - Illinois, Elk Grove Village

Posted: 2008-02-20 by Sabrina
Horrible service and rip off!
Complaint Rating:  100 % with 1 votes
I have had a loan with Chase Auto Finance for almost 4 years. I originally put 25,000 dollars cash on my vehicle with only 4,000 dollars as the actual loan. I have been making very low payments since then because i was a student. For the entire 4 years I have made every single payment on time....
Comments United States Auto Insurance & Loan

Chase Auto Finance

Posted: 2007-11-29 by Katherine R. Couldren
overdrafts, payoff
Complaint Rating:  100 % with 5 votes
I purchased a Chevy Equinox in September of 2006. The loan company is Chase Auto Finance. Each month I had an automatic debit from my checking account for the payment which was on the thirteenth of the month. On November 12, 2007, I called Chase Auto Finance to ask them what the amount would...
Comments United States Auto Insurance & Loan

Chase Auto Finance

Posted: 2007-10-17 by J. Harris
Stay away from Chase Auto Finance!
Complaint Rating:  100 % with 2 votes
I had a joint account with Chase auto on my daughters car. I was the primary borrower and she was the cosigner. In August 2007 she refinanced the car in her name only to build a credit history. She went to our local Chase branch office and did a refinance. To this day Chase refuses to close...
Comments United States Auto Insurance & Loan

Chase Auto Finance

Posted: 2007-08-02 by Arlene Vaughn
Car payments are not being posted
Complaint Rating:  100 % with 11 votes
I have had a loan with Chase Auto Finance since March 2006. I have not missed making any payments. Several months ago I received a call from their collections department stating that I was behind 3 months on my car payment. I have all of my receipts and cancelled checks from them showing...
Comments United States Auto Insurance & Loan
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