Complaint Rating:

Division of Chase Manhattan Represent themselves as being Headquartered in Phoenix Arizona. Business Type - Automotive Leasing/ Finance Company.

Where to begin? Chase Auto basically are what has been commonly referred to as "thieves". This company although they were...

Complaint Rating:

I was contacted by Chase Finance with regard to my auto loan payment which was less than 30 days late and the representative stated in the voicemail that I needed to contact him within 1 hour to arrange the pickup of my vehicle for repossession. I contacted customer service and informed them...

Complaint Rating:

What started out as being 22 days late has turned into an adventure to find someone to complain to. I received a call from a man that asked for my husband. When I told him he was not there he hung up the phone. I had already paid the payment through my bill pay and used the return button on...

Complaint Rating:

A payment arrangement was made with a representative from your company and the company still repossessed the vehicle before the agreement could be kept/honored. When the agreement was being compiled the company never said the vehicle would be repossessed....

Complaint Rating:

Well let me get started by saying I agree with all the other opinions the other people have given, they are the most rude people in the business of car loans or anything else for that matter. I was just on the phone with chase today for about 2 hours, I kept getting put on hold for everything...

Complaint Rating:

Chase has been calling my friends and neighbors along with my Human Resource Department at my work repeatedly when i was behind in my payments. For two years never missed a paymen of 400.00t I was suspended as a result for two weeks. They sent a repo guy out to my house who had to be removed...

Complaint Rating:

I am a former employee of Chase Auto Finance Roseville, CA. I my employment was terminated for not participating in Chase Roseville's illegal collection practices (among other things, such as standing up for myself while working in a hostile work environment, retailiated against, discriminated...

Complaint Rating:

Chase Auto Finance SUCKS!!! My husband and I financed a 2006 Chrysler 300 in 2005. We got hit with 18% interest. We have been paying since 2005, so it is some ridiculous amount when it finally gets paid off. Well for one my husband had got sick a few times in 2008, so we were late on our payments....

Complaint Rating:

This auto finance dept. sends bills which are received too late to pay on time, IF they are sent at all. This has happened over and over again. When I called and made a complaint, I was told they were changing over to a "paperless system, " and that I would receive several "tickets,...

Complaint Rating:

GLORIA, THE COLLECTION AGENT FROM MIAMI, FL. HAS BEEN CALLING EVERY PERSON WITH MY LAST NAME LEAVING HARRASSING PHONE MESSAGES. MY WIFE AND SON HAVE BEEN IN CONTACT WITH CHASE AUTO FINANACE EXPAINING THAT OUR SON IS PRESENTLY UNEMPLOYED. HE HAS BEEN DOING ODD JOBS AND HAS CAME UP WITH THE TWO...