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Chase Auto Finance Complaints Sorted by Popularity

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Chase Auto Finance

Posted: 2007-02-16 by Brian Kelly [send email]
Dishonest business practices!
Complaint Rating:  84 % with 49 votes
Division of Chase Manhattan Represent themselves as being Headquartered in Phoenix Arizona. Business Type - Automotive Leasing/ Finance Company.

Where to begin? Chase Auto basically are what has been commonly referred to as "thieves". This company although they were...
Comments United States Auto Insurance & Loan

Chase Auto Finance

Posted: 2008-03-26 by Linda Couch [send email]
Unprofessional & shady!
Complaint Rating:  100 % with 1 votes
What started out as being 22 days late has turned into an adventure to find someone to complain to. I received a call from a man that asked for my husband. When I told him he was not there he hung up the phone. I had already paid the payment through my bill pay and used the return button on...
Comments United States Auto Insurance & Loan

Chase Auto Finance

Posted: 2008-07-23 by Brian Thorvaldson [send email]
Harassing calls to wrong number
Complaint Rating:  0 % with 0 votes
I received the first call asking for a name I didn't know - told her she had mis-dialed; I'd had the number for years. She treated me with disrespect; as if I were hiding them. Got a similar call a week later; this time with a taunting tone. I complained to Chase Auto Finance. They...
Comments United States Airlines

Chase Auto Finance

Posted: 2008-02-20 by Sabrina [send email]
Horrible service and rip off!
Complaint Rating:  100 % with 1 votes
I have had a loan with Chase Auto Finance for almost 4 years. I originally put 25,000 dollars cash on my vehicle with only 4,000 dollars as the actual loan. I have been making very low payments since then because i was a student. For the entire 4 years I have made every single payment on time....
Comments United States Auto Insurance & Loan

Chase Auto Finance

Posted: 2007-11-09 by Tricia L. Beck [send email]
Unprofessionalism!
Complaint Rating:  100 % with 4 votes
I received a call at my place of employment. I had fallen a couple weeks behind on my car payment due to financial difficulties, but was in the process of setting up my car payment after receiving funds to make my payment. I received a harassment call at my employment. The "customer...
Comments United States Loans

Chase Auto Finance

Posted: 2007-07-31 by gina jackson [send email]
Poor service!
Complaint Rating:  100 % with 1 votes
I have a loan with chase auto finance and they constantly charge me fees that total 30.00 a month. My payments 353.64 and their fees take my payments to 383.64 a month. They say they are late fees and processing fees well since I do not pay my loan late I don't know why these fees are charged....
Comments United States Cars, Parts & Vehicles

Chase Auto Finance

Posted: 2008-08-04 by Bababooey [send email]
Auto loan being placed into default for not paying for a duplicate title and sending it to the bank
Complaint Rating:  100 % with 1 votes
When I originally purchased my car last November, I financed my car through the dealer, and my loan was assigned to SunTrust Bank. I was unhappy with the trerms of the loan (5 year/8.5% APR), so in January, I decided to refinance my car loan through Chase Auto Finance, which offered me better...
Comments United States Auto Insurance & Loan

Chase Auto Finance

Posted: 2008-07-30 by Bob [send email]
Double Debit, overdraft fees
Complaint Rating:  0 % with 0 votes
In June of 2008 Chase double debited my checking account and stated it was my fault because I had made two payments online, one for instant pay and then scheduled one for three days later. I explained to them that I had not done this and wanted one payment credited back to my account. Also,...
Comments United States Airlines

Chase Auto Finance

Posted: 2008-03-26 by linda Couch [send email]
Unprofessionalism!
Complaint Rating:  67 % with 3 votes
I asked that Cathy Young call me back. She said that she would not that a supervisor would. She said it was noted 2 minutes ago that Sally took the message for a supervisor to call me. She asked for my phone number. I asked her what number she had for me. She said she did not give out phone...
Comments United States Auto Insurance & Loan

Chase Auto Finance

Posted: 2007-11-14 by Nikkie [send email]
Have a loan, but can't drive car
Complaint Rating:  0 % with 1 votes
I purchased a car from a private seller last week and went through Chase Auto Finance for my loan. Once I got to the closing I signed all my paperwork and then they asked for money to pay for the title transfer, tax and plates. I thought it was no big deal, because it was somewhat similar to...
Comments United States Loans
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