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Chase Auto Finance Complaints Sorted by Date

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Chase Auto Finance

Posted: 2009-06-18 by   Techguy87114
Run Away as Fast as you Can
Complaint Rating:  0 % with 0 votes
Paid off my car loan on 05/31- even recoreded the call so I would have it if needed in court. Customer Service Agent told me numerous times as I made her repeat it what my payoff would be. Sent in that exact amount to the penny and now I get letters in the mail stating I owe morein "Other...
Comments United States Auto Insurance & Loan

Chase Auto Finance

Posted: 2009-05-20 by   Frank
Harrassing phone calls
Complaint Rating:  0 % with 0 votes
Chase has been calling my cell phone over 5 times a day. I am only 100.00 late on auto loan. Only 10 days late. Chase repeatly calls over and over again. also calling my relatives phones. How does Chase get there cell phone numbers? There should be some law that prohibits them from calling more...
Comments United States Loans

Chase Auto Finance

Posted: 2009-05-18 by   Pat
Lost Title
Complaint Rating:  0 % with 0 votes
I had a 4 year loan with Chase Auto Finance for my Saturn. I paid the loan off 5 months early. Chase sent me a letter confirming that the loan was paid in full but never sent me my title. I called Chase and got different answers each time i called. All they could say was when my title was mailed...
Comments United States Loans

Chase Auto Finance

Posted: 2009-05-14 by   pookie
constant runaround
Complaint Rating:  100 % with 1 votes
Two months ago I called Chase Auto Finance to request all the information that I would need to have to register my car in a new state. They didn't send me the correct information although I was very clear what I needed. I called again and stated what had happened and what I needed to register...
Comments United States Car Dealers

Chase Auto Finance

Posted: 2009-04-27 by   Robert Johnson
Getting the run around and the 3rd degree
Complaint Rating:  0 % with 0 votes
Well let me get started by saying I agree with all the other opinions the other people have given, they are the most rude people in the business of car loans or anything else for that matter. I was just on the phone with chase today for about 2 hours, I kept getting put on hold for everything...
Comments United States Auto Insurance & Loan

Chase Auto Finance

Posted: 2009-04-24 by   Preston
MISREPRESENTATION
Complaint Rating:  100 % with 1 votes
CHASE AUTO FINANCE NEVER GET A LOAN FROM THEM YOU WILL REGRET IT - ILLEGAL PRACTICES
GET AUTO LOANS FROM WELLS FARGO FINANCIAL THEY WORK WITH YOU WHEN YOU HAVE A HARDSHIP

I have a loan with Chase auto finance (a huge nightmare) that I have paid faithly each month for 2...
Comments United States Cars, Parts & Vehicles

Chase Auto Finance

Posted: 2009-03-06 by   Learned from Mistake!
Illegal Practices
Complaint Rating:  100 % with 3 votes
My husband and I leased a car through Chase Auto Finance, at the end of the lease we were slapped with $1400 is over milage charges. The dealer from whom we purchased the car never gave us a copy of the contact with Chase (we had a copy of a contract with Wells Fargo only, which clearly listed...
Comments United States Loans

Chase Auto Finance

Posted: 2009-03-05 by   kcattaneo
lease termination
Complaint Rating:  100 % with 1 votes
I have a leased car with eight payments left. I have to get out of the lease b/c i hit the milage limit. So i bought a new car and needed to return the car to chase. Mind you Riverdale Jeep in NY would not take my old car. They were going to make the eight leftover payments. So I call Chase...
Comments United States Equipment Leasing & Financing

Chase Auto Finance

Posted: 2009-02-24 by   Ava
Harassing calls!!calling neighbors and relatives!!!
Complaint Rating:  100 % with 1 votes
I just lost my job a month ago and my car payment through chase is 18 days late. They keep calling me leaving nasty messages and then proceeded to call my brother in a different state with a different last name!!! They must have a payment no later than this friday before 4:00 PM or else! The...
Comments United States Banks

Chase Auto Finance

Posted: 2009-02-24 by   M.D.
Refinancing
Complaint Rating:  50 % with 4 votes
Don't ever try to refinance an auto loan with Chase. No one will talk to you and the only way to refinance is online. You fill out the information and in 2 seconds you are denied....
Comments United States Loans
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