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2.0 17 Reviews

CG Billing Complaints Summary

4 Resolved
13 Unresolved
Our verdict: When using services from CG Billing with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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CG Billing reviews & complaints 17

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J
1:17 pm EST

CG Billing Do not understand the bill

I received a bill for $1, 682.00 the insurance should have paid, but the bill does not show that the insurance paid? Can you call and explain?
I will not pay until I hear from you. I have tried several times and can not get through. Is there another number that works.

Thanks
John Hughes
Account number: M40887412
Check reference# [protected]

[protected]
email: [protected]@gmail.com

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2:14 pm EDT

CG Billing Kredi kartımdan habersizce para çektiğiniz

24 Kasım 2020 tarihinde denizbank kredi kartımdan 1588tl para çektiniz bu yaptığınız hırsızlık ayıp paramı iade edin dolandırıcılar bu hakkı siz nereden buluyorsunuz paramı iade etmezseniz mahkemeye vercem haram zıkkım olsun. Burnunuzdan gelsin

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1:15 am EDT
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CG Billing Excess money was taken from my hdfc account

on 13/7/2021 CGBILLING.COM had taken money of Rs 14993/- equalent to US$200 vide Ref.No 748840 of HDFC, Bank, Miyapur, Hyderabad, India, as I am
trying to pay a penalty amount of Rs.2990/- only on the instructions from the Ministry of Law, Govt.of india. so the excess amount of Rs.12003 was taken from account without my permission, so kindly return to my debit card which I used to pay the amount.
Name: Kunduthy trivikrama suresh. Mobile:91 [protected]

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Is CG Billing legit?

Our verdict: Complaints Board's review suggests CG Billing is mostly legit with an 72% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 23% caution is advised. Before engaging with CG Billing, reviewing user feedback and how CG Billing addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with CG Billing. Trust, but verify.

CG Billing earns 72% level of Trustworthiness

High Trust Suggestion: CG Billing evaluated with 72% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

We found clear and detailed contact information for CG Billing. The company provides a physical address, 7 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Cgbilling.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Cgbilling.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • CG Billing has been found to only resolve 23% of 0 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
  • CG Billing protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to CG Billing has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to CG Billing. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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4:07 pm EDT

CG Billing loverfans.com

You took from me 18 EUROS today for loverfans.com as a subscription price for a new month but my subscription was only for the past month, I didn't subscribe for any new months so can you please refund me the money back?
you can contact me via email: [protected]@yahoo.com

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9:06 am EDT
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CG Billing Ref hairoerfectinfo.com - refund

I wanted Magan Morgal magical facecream product but had to pay with a credit card i only have a master card and then suddenly money were take out of my bank account. I did not order an hair product and they took my money with out my premission. I whant my money back asap.

Capitec: Purchase -R971.21 from SAVINGS ACCOUNT; Ref HAIRPERFECTINFO.COM +[protected] GB; ;05-Jul. Info [protected]

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7:44 pm EDT
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CG Billing I am about $39 taken from my checking account and I don’t know what it was for.

I went online to apply for a new passport. I filled a form that I thought was for the passport then was charged $39. So I was thinking that was the first step to get it. But then I was given the actual passport forms to fill out afterwards that needed to be sent in with documents and pics. I know there is a charge for a new passport but I didn't even fill out the passport forms or send it in so what was that form that I do fill out and what was that charge actually for?

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10:39 am EDT
Resolved
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CG Billing - Money taken with no approval

Hi I have noticed a charge of €6.99 on the 12th September 2014 with cgbilling as the charger. I have no idea what this charge is for and have nothing in my email acc from cgbilling to say I am being charged never mind saying what the charge is for. I would expect this money to be returned sooner rather than later. It may not be alot of money to most...

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8:55 pm EDT
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CG Billing Fraud

Never purchase anything from or through CGbilling, they are a fraudulent company preying on unsuspecting consumers. And do not be fooled by their fake concern or means of making contact. You cannot contact these people, every avenue they offer to make contact seems to be broken or lying, like their telephone customer service program that leaves you on hold for hours all the while telling you are the next in line. I hope the authorities shut these blatant criminals down and put its contractors in jail. Do Not Purchase from CGbilling, you will be stolen from!

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9:02 pm EDT
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CG Billing Un-conformed payment from my account

I myself make silly mistakes on online sites but i know i did'nt authorize payment to CGBILLIING.COM because if i had of done there would have been email conformation which i have recieved none if the total of 22.65 in uk money is'nt reunded within a month i will repeat this complant message accross YOUTUBE website so i think it is in your best interest to do so being that i am a regular user

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8:32 am EDT

CG Billing Charged $49.90 on my card and I got nothing

I thought I was ordering a year of sport streaming for $11.65. It charged $49.90 on my card and I got nothing. It even flipped back to the charge screen trying to act like it didn't work and you needed to put the information in again. I saw that someone else did the same thing that I did. Very, very upset about this.

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mds525700
Grosse Pointe Woods, US
Oct 10, 2012 1:59 am EDT
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I signed up for 3 day trial for 2 or 3 dollars at download provider.me. I called CG billing to cancel my subscription to avoid being charged 69.95$(I knew it was coming if I didn't cancel) The lady on the other end was nice and said ok your subscription is cancelled you will no longer be charged by CG Billing. Well, a few hours later right before midnight, bam I look at my statement and I got 6 bucks left in my account, being charged my CG Billing for 69.95. Before I do anything, I look at my email, and already they send me an email apologizing saying I'll get my money back in 10-12 days. WELL IM NOT A ###ING SCAM COMPANY, I WORK FOR MY MONEY I DONT SCREW PEOPLE OVER TO GET MY MONEY, AND THAT WAS MONEY FOR GAS AND TO GET ME THOUGH UNTIL I GET PAID IN 6 MORE ###ING DAYS! NOW WHAT AM I GOING TO DO?

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CG Billing
, ES
Aug 03, 2012 4:54 am EDT
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Please contact CG Billing at www.cgbilling.com to address this issue. Make sure you have the card or email used for the transaction and the website you were buying from. We process payments for thousands of independent merchants, so we recommend you also contact the merchant directly. If you were unable to access the service you purchased you may be legible for a refund.

Kind Regards,
The CG Billing Team

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A
9:30 pm EDT
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CG Billing unorthorised deductions

has anyone had dealings with the billing company Cg Billing. com. I found they were taking unauthorised deductions from my mastercard account. When asked the reason they were taking money out of the account they said my subscription is canceled and i do not owe any more money. I asked who gave them permission to deduct from my account they told me it was xxx Blackbook. When i contacted xxx Blackbook i was told to contact Cgbilling, com as they were the ones billing my account. I have had to cancel my mastercard and have also started an investigation with Citibank to try to recoup my money.I would like to know if anyone else has had any problems with Cg billing.com

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11:42 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

CG Billing XHAMSTER PREMIUM

CANCELLED AUTO-RENEWAL OF MEMBERSHIP PRIOR TO 04MAY 2012. DESPITE CANCELLING AUTO-RENEWAL £19:95 WAS TAKEN FROM MY CREDIT CARD ACCOUNT ON 04TH MAY 2012 ON +[protected] IRL. PLEASE REFUND THE MONIES TAKEN FROM MY ACCOUNT ON CREDIT CARD LAST 4 DIGITS 9165 AS I AM AN OLD AGE PENSIONER AND CANNOT AFFORDYO LOOSE THAT AMOUNT OF MONEY. MY USERNAME ON SITE IS=CHICKEN74 AND PASSWORD=PAMELA. PLEASE WILL YOU ACKNOWLEDGE THIS COMPLAINT TO ronald.[protected]@homecall.co.uk

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9:10 pm EST
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CG Billing unkown charge

I have a $29.95 charge that I don't know where it came from. When I went to cgbilling.com to find where this charge came from they could not find my information.

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jason saint
wedderburn, AU
Aug 15, 2012 4:47 pm EDT
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my name is jason saint ive written to you before ive just been on the phone with my bank and they have informed me that you took 28 dollors out of my bank account and you have said to me that i havnt got any accounts with cgbilling so could you refund my money please and check again if ive got any accounts still with you

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6:59 am EST
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CG Billing unauthorised payment

I have been charged 3 times for varying amounts of money without authorisation and the only details that appear on my statement aer CGBILLING.COM NETCASH. I have read about many people having the same issue and have contacted my bank and Netcash about this issue and getting my money refunded to my account.
Just wondering if anyone else who had this issue received a refund of their money.

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gauravmaithil
, IN
Jan 29, 2012 12:35 pm EST
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what the hell is CGBILLING.COM NETCASH? I have been charged 2 times 39.95 USD...nobody bothers to pick up the call, my bank is not able to help me, please help me.

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Michael Proctor
Houston, US
Jan 13, 2012 10:11 pm EST

I subscribed to a porn site that Net Cash does the transactions for. A one month subscription cost $34.95 but they charged me twice that and when I called them out on it they sent me an email stating they would refund the money. 12 business days later still no money. What a surprise! I'm just glad they were stupid enough to send me an email saying they were at fault now I can at least start the charge back process with proof of their fraud.

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PatrickThompson
Canada, CA
Dec 16, 2011 4:35 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Hi
I was informed of your comment on service provided by our company and have not been able to track down this person who placed the complaint . We go out of our way to make sure that our clients are happy and place legal notification of all charges on our website /coupon companies . Do to the competitave nature of the junk business we have had everything from false calls to people writting complaints that are not true customers .
If anyone has had a bad experience, holds a true complaint they can feel free to contact
cs@888junkvan.com or patrick@888junkvan.com
I look forward to helping resolve these issue s as after 16 000 clients and over 10 million pounds of junk our complaints are extremely low which we intend to bring to zero .
Thank you.

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11:44 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

CG Billing - Unauthorize Charging on my credit card

I one time surf thru the internet and came across a website about men. This website offers a free 3-day trial at US 9.95. Upon completing the information about my credit card, I sent it in. However, a message was sent back to me saying that they were not able to proceed further with my application because the credit card is not valid. Upon receiving thi...

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7:33 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

CG Billing fraud

This company charged my checking account once a month for over year before I caught on. Their business practices are clearly disingenuous. You use your card to make a one time purchase at a website that uses CGBILLING.COM or one of its affiliates and they keep your info and proceed to bill you monthly for a subscription that was not fully disclosed to you, the consumer. This fraudulent practice has been ruled against in class actions against perpetrators of similar scams (see CIC Triple Advantage). Get your money back and stick it to these ###. Call the customer service numbers on the CGBILLING.COM website and be firm and insistent on their fraudulent practices. Don;t be abusive, it allows them to hang up on you. Demand a full refund and don't be put off by the offer of a partial. Threaten to complain to the BBB And the FTC and when they don't give you a refund, follow through. The parent company of CGBILLING.COM is Netcach, LLC locates in Solano, Ohio at 28820 Miles Road. They have another office in New York. They are not an accredited BBB business so they don't have to respond to a complaint, but between us we can send their C rating into the abyss and put them out of a job.

https://odr.bbb.org/odrweb/public/getstarted.aspx?siteID=113

https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en

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Dasi Rajeshwar
, IN
Sep 14, 2015 8:22 am EDT

THANK=U& ALL=SINCE 14-15 YEARS I HAVE BEEN DOING A PHD PROJECT FOR MY SELF 03 TOPICS
1) Spirituality 2) Humanity 3) Animality I=released few videos
in the market & send also. =NOW=I=WANT TO SALE==SALE==MY PHD
PROJECT TO 1) CINEMA Producers/Directors 2) TV 3) Publishers
4) Advertise Companies 5) Studios 6) Other ==== But really
receiving more fake E=mails, Messages, Phone Calls etc.

NOTE: I=COULD NOT PAY SINGLE PENNY TO ANYBODY
RECENTLY==I==RECEIVED FROM MAIL==FROM
www aasha-online com told me lucky lottery from
& SHOWING =YOUR WEBSITE===
"WWW.CGBILLING.COMr credit card statement.
If you have any questions, comments or encounter any problems, please ABOVE IS TRUE OR NOT.
PLEASE DO NOT HELP ME==NO PROBLEM==BUT DO NOT CHEAT ME==I=WANT TO SALE PHD=START NEW BUSINESS= WHY NOT DIRECT CREDIT IN MY BANK ACCOUNT NO. [protected], IFSC CODE 0011086, STATE BANK OF INDIA, BRANCH: RAMAGUNDAM, BRANCH CODE: 272542, OR CREDIT CARD NO. [protected]==OTHER WISE==DO NOT DISTURB ME==+[protected]=DASI RAJESHWAR INDIA (CHECK TRUE CALLER)

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marcello123
, IT
Jan 26, 2013 3:38 am EST

hello

you should turn to the police cgbilling is an illegal company which is collecting banking information and billing people without autorisation.
they are hidden in europe in different countries, virtual office in irland with nobody... good luck

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CG Billing
, ES
Jun 26, 2012 12:17 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello.

Without any further details it is difficult to give you a specific answer. Have you contacted CG Billing directly using any of the contact points on www.cgbilling.com? From there you should be able to cancel any subscription you have made with you card, or in case of some one having used your card fraudulently, get a refund.

Kind Regards,

The CG Billing Team

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Stephen J Johnson
Tampa, US
Jun 25, 2012 11:10 am EDT

I need to know why your company is still withdrawing money from my account. This was to have stopped, I have not received the pass funds withdrawn from my account. If this continues I will be force to consult legal representation concerning these withdrawals from my account. I would very much like to have all monies returned to my account ASAP!

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CG Billing
, ES
Nov 22, 2011 11:37 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hello,

I'm sorry you are having problems with your payment. CG Billing works with many different websites and these problems are very rare but unfortunately sometimes they can occur for various reasons. We always strive to help clients with any issues regarding their payments. Please visit www.cgbilling.com where you can contact us directly via phone, web or email and we will do everything we can to make sure that any billing queries you may have are answered and any possible problem solved.
Kind Regards,

The CG Billing Team.

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6:23 am EDT
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CG Billing - Taking money from my account

This company took money from my credit card without permission. When I informed them about the transaction the site "CLAIMED" to cancel the transaction. GUESS WHAT!!! They never returned the money. I have two (2) statements from them claiming the transaction is canceled but still I don't have my money back. Don't use any company which uses CGBilling (CGBilling.com) to do their billing otherwise you could end up like me.

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