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Awful!!
I have purchased some products from www.carxenonhidkits.com and received the wrong parts! Contacted customer service and they said they don't do refunds. I told that I don't need a refund, all I wanted was a replacement. Their rep was very rude and said that they also don't accept returns. Are you kidding me? I have ordered a specific product and you messed up the whole thing by sending me someone else's order! And now you say no replacement and no refund! Never again!
Product did not meet my expectations
I have ordered some parts for my car from www.carxenonhidkits.com and received them in reasonable time. I really love cars and have three of them and I always fix everything myself, it's like a hobby. So I received the details and tried to install them, but the connections were terrible and one of the lights burned out. I contacted customer service, they apologized and promised to send me a replacement and I'm still waiting for it. Do not deal with CarXenonHIDKits, they are not reliable!
The tracking number showed nothing and the seller didn't reply
I recently bought Yamaha kit from the website www.carxenonhidkits.com. I paid for the order and waited for the confirmation info. I got the tracking number, and after 2 days it was shown that my order was sent. After 5 days I checked my order again and found nothing. I was furious and tried to reach the seller, but no one replied. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
Is CarXenonHIDKits.com legit?
CarXenonHIDKits.com earns 88% level of Trustworthiness
Excellent Trust Notice: CarXenonHIDKits.com near-perfect at 88% trust. Use with confidence, maintaining usual caution.
We found clear and detailed contact information for CarXenonHIDKits.com. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Carxenonhidkits.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- We detected that carxenonhidkits.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- CarXenonHIDKits.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to CarXenonHIDKits.com has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of CarXenonHIDKits.com complaint handling
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CarXenonHIDKits.com contacts
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CarXenonHIDKits.com phone numbers+1 (888) 488-2705+1 (888) 488-2705Click up if you have successfully reached CarXenonHIDKits.com by calling +1 (888) 488-2705 phone number 0 0 users reported that they have successfully reached CarXenonHIDKits.com by calling +1 (888) 488-2705 phone number Click up if you have UNsuccessfully reached CarXenonHIDKits.com by calling +1 (888) 488-2705 phone number 0 0 users reported that they have UNsuccessfully reached CarXenonHIDKits.com by calling +1 (888) 488-2705 phone number+1 (646) 475-2211+1 (646) 475-2211Click up if you have successfully reached CarXenonHIDKits.com by calling +1 (646) 475-2211 phone number 0 0 users reported that they have successfully reached CarXenonHIDKits.com by calling +1 (646) 475-2211 phone number Click up if you have UNsuccessfully reached CarXenonHIDKits.com by calling +1 (646) 475-2211 phone number 0 0 users reported that they have UNsuccessfully reached CarXenonHIDKits.com by calling +1 (646) 475-2211 phone number
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CarXenonHIDKits.com emailsinfo@carxenonhidkits.com100%Confidence score: 100%Support
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CarXenonHIDKits.com address228 Park Ave S #99849, New York, New York, 10003-1502, United States
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CarXenonHIDKits.com social media
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