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Carefusion / Baggage Torn

Am
I arrived in Delhi on 17 Dec from Washington IAD in Air France. First flight was AF039 starting from IAD on Dec 16 and connecting flight was AF148 from Paris to Delhi. During this travel my cargo luggage has been torn. I showed it to baggage services in Delhi and they created a report with replacement request. I have a copy of same. They said that I shall receive call from you that I have not received so far. Also they gave 2 phone numbers but I am unable to talk to any one on these numbers. Also there mail id mail.baggageservices.india@airfrance.fr is not working Please do the needful. What shall i do?
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