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Care Credit - Fraud with late fee's

Posted: 2014-06-27 by    Angelina Dimauro
Complaint Rating:  0 % with 0 votes
I signed up with Care Credit about a year ago for some dental services. My total amount of credit though them is 2, 500 in which 1, 800 was the total for my services. They are the worst credit agency I have EVER worked with. My bill is due on the 11th of every month by midnight. On my May statement of 2014 I was less than 24 hrs late on making my payment; which was of no fault of mine. I tried to make the payment by midnight Sunday the 11th but was unable to access my account through their online services due to a human error on the behalf of Care Credit, they had my birthday wrong. I did make the...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Care Credit - Paid in full

Posted: 2014-04-21 by    Gloriamv
Complaint Rating:  0 % with 0 votes
I have used Care Credit two times because, I thought it would help me with the major dental work that I needed to have done. It only caused more problems and it would have been better to get a loan from the bank than to deal with these idiots! I had the perfect credit for single adult, only to have it ruined by this company. I paid my bills in full, paid on time and with each payment, I had to call them to ask why I had a late charge when the payments were always there on time and even cleared my bank. Now, I am receiving calls from "Lawyer" offices, making threats towards me. They have...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Care Credit - I will never EVER use Care Credit again

Posted: 2014-03-02 by    mary7natha$
Complaint Rating:  0 % with 0 votes
(Sorry. I accidentally sent my complaint in without completing the details, so I'm going to try it again.)

I was pressed into using Care Credit when I needed a root canal, and didn't have the cash to pay the entire amount up front. My neighbor warned me not to do it, but I seriously needed the procedure. Initially, I was having no problem paying on the bill. But I've had to deal with a lot of financial difficulties lately --I'm on two fixed incomes, and my money goes out to pay bills as soon as the check is in the bank) --that have left me about $500 short each...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Care Credit - New York, Astoria - Rip-off Loan Repayment Plans

Posted: 2013-07-29 by    TianaBlue
Complaint Rating:  0 % with 1 votes
After applying for Care Credit I realized that I made a big big mistake!!!. I used the card to pay a portion of my dental work. Not understanding that each time I use the card I had to choose a repayment plan for the same dental work. I reached out to a Representative from Care Credit and explained the situation. He informed me to speak to the dentist office. I spoke to my dentist office Billing Representative and requested that she make the adjustments for all future bills to reflect payment option chosen. The next month I received my bill and the payments were doubled the amount agreed to, in...
Complaint comments Comments Complaint country United States, New York, Astoria Complaint category Credit Cards

Care Credit - Fraudulent charges

Posted: 2013-01-18 by    MaryPlowman
Complaint Rating:  100 % with 1 votes
My son needed dentures. The dentist offered Care Credit as a payment plan. My son applied and was denied due to bad credit. They told him that I(his mom) could apply for Care Credit to pay for it. He used his Visa for part of the payment and the rest on my Care Credit account. They have been after him, saying that he owes $1000 plus interest and they are suing him. The dentist office would never give me an itemized statement, so they are no help. What kind of scams are they running? This is not the first I've heard of this happening....
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Care Credit - Florida, Orlando - fraudulent claim

Posted: 2012-06-26 by    jermyn austin
Complaint Rating:  100 % with 4 votes
Charged for dental work that was not performed.....
Complaint comments Comments Complaint country United States, Florida, Orlando Complaint category Dental Services

Care Credit - Utah - Everything about their bill pay

Posted: 2012-05-21 by    TMBK
Complaint Rating:  0 % with 0 votes
I had paid my next months payment too soon so they told me that I would have double the interest rate if I didn't make a double payment the next month and that if I ever did it again to where I made the payment too early a higher interest rate would be applied to the remaining balance. Well they have a way of making it difficult for you to make your payments so you end up having to call consistantly to get things fixed with their website. You can only pay with a checking account I have had my Care Credit card for over two years and all of a sudden the information that was on the site last month...
Complaint comments Comments Complaint country United States, Utah Complaint category Credit Cards

Care Credit - Texas - MISREPRESENTATION

Posted: 2012-03-27 by    PV from TX
Complaint Rating:  0 % with 0 votes
I had some dental work done and opted to use CARE CREDIT for the first time ever. My dental work was $5, 500 on a 24 month interest free plan and I paid my bills online. I feel they misrepresented my information because on the statement it said "minimum payment due" starting at $160.00 and because I would pay more than the minimum I would see the payments eventually drop down to $120.00 per month. I was very excited to see my balance drop and I always paid on time. TO MY SURPRISE my balance had increased from $2, 600 to $4, 900!!! They said it was because I didn't pay off the full...
Complaint comments Comments Complaint country United States, Texas Complaint category Credit Cards

Care Credit - changing rules

Posted: 2011-10-27 by    CC2011
Complaint Rating:  100 % with 3 votes
Care Credit is a company that relies on "changing rules" as it is convenience for them. They changed the services agreement without asking me so I ended up paying interest over my balance. This is what they do: once you have signed for the specific period of time to pay you balance 6, 12 or 18 months and set up you automatic payments...they change the period without consulting you. When you call to find out why there are interest to pay (when the interest should not be there in the first place) in your account... they put the blame on you saying you should read the fine print on your statement...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Care Credit - Stay away

Posted: 2011-08-23 by    dduffey60
Complaint Rating:  100 % with 1 votes
Their Promotion states interest free as long as pay on time. To be used for Dental Care. How ever not so. Reality is they charge 29.99% interest from time you use it. They have the Doctors sale this to their patient. The Doctors are being used with out knowing of it. So great harm is done to the patients that are trying to get dental care. This company needs to be shut down by the Federal Goverment . This type of act is causing many people to file bankgrupts for the patient cann't ever get out of debt from this company. This is a crimial company and operating policy of theirs. DO NOT SIGN UP...
Complaint comments Comments Complaint country United States Complaint category Business & Finances

Care Credit - Tennessee, Knoxville - Customer Serivce

Posted: 2011-07-05 by    voldennis
Complaint Rating:  0 % with 0 votes
I was forced through divorce settlement to pay the care credit card bill/GE Money but the stupid customer serivce people will not reset the web site login so I can pay the bill, they force me to call and make a phone payment....
Complaint comments Comments Complaint country United States, Tennessee, Knoxville Complaint category Other

Care Credit - this company is a scam!

Posted: 2011-06-07 by    angela411
Complaint Rating:  100 % with 3 votes
Medical emergencies bring out the best in some, the worst in others. Well, needless to say...CareCredit brings out the absolute worst!!! Simply and to the point, they take advantage of patients in a bad situation. CareCredit.com are vultures – and if you can avoid dealing with them, I advise making whatever effort is necessary to do so.
CareCredit.com has signed up medical providers – not just MDs, but dentists, therapists, and veterinarians. If you have a huge medical expense, and can't afford the entire amount, chances are your medical provider will probably mention CareCredit.com...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Care Credit - New Jersey - Scam!!! Liars

Posted: 2011-06-07 by    angela411
Complaint Rating:  100 % with 3 votes
Medical emergencies bring out the best in some, the worst in others. Well, needless to say...CareCredit brings out the obsolute worst!!! Simply and to the point, they take advantage of patients in a bad situation. CareCredit.com are vultures – and if you can avoid dealing with them, I advise making whatever effort is necessary to do so.
CareCredit.com has signed up medical providers – not just MDs, but dentists, therapists, and veterinarians. If you have a huge medical expense, and can't afford the entire amount, chances are your medical provider will probably mention CareCredit.com...
Complaint comments Comments Complaint country United States, New Jersey Complaint category Credit Cards

Care Credit - Harrasment

Posted: 2011-05-28 by    jeanie addington
Complaint Rating:  100 % with 1 votes
I had to use Care Credit to get some dental work done. Besides Care Credir charger me such high intersest rates, they have been harrasment me every month about my payment. I get my statement in every month like everyone else. My statment has my montly payment due. I will pay that, if they get it a couple days late, they will call all day long everyday until I contact someome, and when I do I can not understand what they are saying, because I get someone that can not speck English good. I have got angry with these people and do not like to put my self in this position. I thought this card would be...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Care Credit - Georgia - HORRIBLE INTEREST RATES

Posted: 2011-04-01 by    Flecha
Complaint Rating:  0 % with 0 votes
BE WARNED: DO NOT GET A CARE CREDIT CARD!!! I signed up for a No interest for 18 months care credit card and when the 18 months were up I had about 1, 000 left on my card and they hit me with a interest payment of over $520 with my limit being only 15000. Of course this added on an over the limit fee and now my interest rate is over 20% monthly. So now I'm trying to pay down the outrageous interest fee and late payment AND my monthly fee. The crazy part is they did not send me ANY notification about the interest payment!!! I closed my account which hurt my credit and reported them to the BBB....
Complaint comments Comments Complaint country United States, Georgia Complaint category Credit Cards

Care Credit - Indiana - rediculous interest fee

Posted: 2011-02-24 by    js1983
Complaint Rating:  0 % with 1 votes
For damn near over a year now I've been paying at least if not a bit more than the minimum payment to Care Credit. Only to find on my Transaction Summary to be charged 18.00 interest on month, 30. the next, then I check it again a couple days after a huge payment and it tells me there's a 202.23 interest charge on purchases. This effin crap. Poor people sign up for this freakin' card in serious tooth pain or I'll just have to go home, miss work, and take some aleve. I'm over it! horrible customer service as well. very unsympathetic and *BS. How am I supposed to pay off 700....
Complaint comments Comments Complaint country United States, Indiana Complaint category Bad Business Partners

Care Credit - Bad Company

Posted: 2011-02-18 by    Snowfeather
Complaint Rating:  100 % with 2 votes
So I just finished paying off my account balance with Care Credit. We needed a little financial help when our dog got the parvo virus. Banfield Pet Hospitals offer Care Credit to customers who have huge bills with them. I only asked for $500 and received that amount through Care Credit. The total bill was around $2, 000, which we paid all but the $500 from Care Credit - this was in October 2010.

First statement came and I paid off half of the balance. Second month $10 more than the minimum and so on until today when I paid off the entire amount.

I checked my credit...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Care Credit - Billing Procedures

Posted: 2011-01-11 by    JLS Consumer
Complaint Rating:  100 % with 2 votes
I opened my account last year simply to take advantage of the interest free period of 24 months. I have made payments each month of at least 2 times the minimum payment for the last year. All of a sudden I start getting calls saying I have been late with numerous payments and getting late and interest charges added to my account. I said that this can't be, because I make my payments way ahead of the scheduled due date. I was informed that because I paid TO FAR AHEAD, they credited some of my payments to the previous billing cycle even though I had already paid that months payment. I called...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Care Credit - California - not posting paymetns

Posted:    newt5005
Complaint Rating:  0 % with 0 votes
I have had several problems with Care Credit finance. I make the payment online. You do not get a conformation number or email stating they received payment. Two times now my payment was never posted and I was charged a late fee. They app don't post as it is never taken from my account. they are NO help. It is very frustrating. My husband and myself are on the account. They only want to speak with my husband and his work hours dont mix with care credits. There is also no email Please avoid this company....
Complaint comments Comments Complaint country United States, California Complaint category Business & Finances

Care Credit - Harassment

Posted:    D cas
Complaint Rating:  0 % with 0 votes
The account is my daughters and they call my house at all hour...as late as 10:30 at night.IT IS NOT MY BILL...Stop calling me 25 times day and night...my attorney says to go to court for harrassing me... I will send payments for my daughter but i cant get her account number??/ Help me or LEAVE ME ALONE Give me her account number or send me the bills or work with me somehow. She does not even live near me and our names are different i have told every ignorant bill collector about this and they say they will take my number off and within 1/2 hour they call again....
Complaint comments Comments Complaint country United States Complaint category Business & Finances

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