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Car Hop Complaints & Reviews

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Car Hop / UAC financing

Yl
Ylunda on 2015-04-13
They false advertised about how much you need to put down. I had to give up $500.00 for a car that had a bad knocking sound, the sales person claim the noise was from the car being on the lot for so long. The car started to leak coolant & power steering fluids, due to the holes under the car. The repair shop had to get PERMISSION from Car Hop to fix it. I never heard of something like this, basically the car caught on fire and UAC finance WANT me to pay for a car that I DON'T have. The car was towed back to Car Hop. I was SOLD a Lemon.

Car Hop - Pennsylvania, Pittsburgh / Dishonesty

Al
Aliw10 on 2014-07-23
I am I'm the market for a reasonably priced used car I talked to a representative from car hop and and Asked if there was any income requirements. The representative Told me there were not and they approved ppl on social sexurity Only making around 600 a month. I took all my information Into them I make around 800 a month and they Told me I do not make money. There were other people There At the same time and they had thhe same problem! They say whatever they have to to get you there!!

Car Hop - Kentucky, Greenville / trying to get vehicle fixed

Ka
Karen Mildner on 2013-09-05
When I moved to Kentucky I had talked to the warranty department to ask how I would get my truck fixed if I needed to in Kentucky odviously if it is broke I can't drive it to Illinois to get repaired they told me to find a licensed shop to do the work where I moved to well the engine light came on had it put on the computer and it comes up cylinder 3 which it means the spark plugs and wires needed to be replaced or the coil possibly the fuel injectors will since the maintenence is my responsibility I replaced the plugs and wires well the light when off then back on it came so I found a...

Car Hop - Minnesota, Crystal / Rip off

Ta
Taken Advantage mom on 2011-08-29
I have bad credit and was told by car hop that they finance anyone so I decided to give it a try. I am not real knowledgeable about financing or vehicles. After driving 3 different cars, I liked a 2004 Rendezvous in which they were asking $12, 795 with 121, 600 miles; not knowing much about pricing or vehicles, I thought it was a good deal. When I asked about regular maintenance, they said to get an oil change to be on the safe side, no record as to when it was done last. Five days after I had the car the check engine light came on and they told me to just go to Auto Zone to get it checked...

Car Hop - Washington, Tacoma / BROKEN PROMISE

Je
JESS2011 on 2011-07-27
TO WHOM IT MAY CONCERN: I PURCHASED A 2000 MERCURY MOUNTAINEER ON 6/14/2011 AT CAR HOP 8021 SOUTH TACOMA WAY, TACOMA WA, 98499-4531 (253) 589-2200 I WAS PROMISED IF I PURCHASED THIS VEHICLE THAT CERTAIN REPAIRS WOULD BE MADE, NOW I AM RECEIVING THE "RUN AROUND". PRIOR TO PURCHASING A 2000 MERCURY MOUNTAINEER ON 6/14/2011 FROM CAR HOP I WAS TOLD BY THE CAR SALESMAN (MIKE) AND THE LOT MANAGER (TINA) THAT IF I CHOSE TO PURCHASE THAT SPECIFIC VEHICLE CERTAIN REPAIRS WOULD BE MADE AT NO COST TO ME.THESE REPAIRS INCLUDED: THE OUTSIDE DRIVER SIDE DOOR HANDLE, THE WINDOW LOCK BUTTON ON THE DRIVERS...

Car Hop / fixing my car

Es
esther harper on 2011-07-26
I went into a car hop dealer ship in april and the car that I purchased was a 2002 chevy impala. The horn did not work and they sent the car too good year and the horn worked all of 2 days. I complained to them about first they said that they would fix the horn then said that thats not covered in the warr. when good year did the horn, the air stop working in july of 2011, carhop said take the car and have them do a test on it. when I went and got my car the guy told me that it was all electric and sent the info too carhop warr. they said that they would fix the horn wich at first would not...

Car Hop - Washington, Seattle / Used Car

Wh
whatsupsea on 2011-06-30
Looking for people who have bought car, cars from Car Hop and have had nothing but problems. I bought a car 10 months ago and have had to put over 2, 000. dollars into it already. Car Hop will rip you off!!! There cars are pieces of junk and become a money pit. I'm looking for people with similar experiences with them. They have been kicked out of other states because of their business practices. I'm looking to see what I can do to help other people and possibly get them out of our state, Washington. All story will help. Look forward in hearing from you out there. Thank you

Car Hop - Washington, Seattle / Used Cars

Wh
whatsupsea on 2011-06-30
Looking for people who have bought cars thru Car Hop. I bought one and have had nothing but problems from day one. I've already have had to put couple of thousand into the car for repairs. Car Hop is a RIP OFF!!! Do not buy from them. If you do, have your vehicle checked immediately so if there are major problems you can return within the 72 hours you are given. With my research they have been kicked out of a few states because of their business practices. I'm trying to see what I can do for Washington State but I need help from other to pro sue this. Please send me a message if you have a story to tell. Every bit helps. Thank You

Car Hop - Texas, Fort Worth / Sold Junk

Fa
DO NOT BUY FROM CAR HOP!! I have had past credit issues and I was in need of a car; I found Car hop online and was told by them my credit was no issue and I could get in for $500 down. I found what appeared to be a nice 97 Explorer AWD, it had a new inspection sticker and seemed to run fine. I signed the paperwork chatting and being re-assured by the Salesman that they take care of their customers and they have an outstanding warranty; he said the vehicle had just been serviced so there were no worries. Well the Sales guy is full of CRAP, by the time I got home the check engine light had come...

Car Hop - Illinois, Granite City / Total Wreck

I bought a car from Car Hop in MO on St. Charles Rock Road in February. I had no choice but to get a car from them because I had helped someone in my family as a co-signer who screwed my credit up. Long story on that one! When I got there I test drove 3 cars on their lot and NONE were in reliable condition. So, I decided to wait until they got new cars like they promised by the end of the week. When I went back they probably had 3 new cars but NONE that I was approved for, so they asked me to look at 2 other cars that were in the back of their lot that I didn't see a week before. I test drove...

Car Hop - Washington / bad service

Je
i bought a car from car hop in auburn of wa. in the first year i have to change my car engine and the tramission. now the second tramission stil it not work, and they wont pay for another one. if my car break down i still have to pay for a useless car. when ever i have problem of my act and the car. i would call in to the company of UAC the customer service is very rude, not understand and augreed with me. What kind of customer service augreed with you? one time i have to augreed with them for 2 days just to clear a mistake that they did on my account. PLEASE IF YOU ARE THINKING OF BUY A CAR...

Car Hop - Minnesota, Edina / WARRANTY DRIVE OFF REPAIR

I purchased a car from carhop on august 29, 2009.Drove the car from richfield dealers to crystal office. The car had a knocking in the rear. i told the salesman .And he said no problem they would fix it.He wrote on my contract what was wrong It was shock needed to be repaired.He told me to call warranty dept. I did they sent me to their mechanic. He tested the car and found more thing wrong with the car. He called in to warrant and told them, Warranty dept person was so rude, They told him to tell me to tie the shocks up and keep driving.i said no.I spent the whole day trying to get thi...

Car Hop - Iowa, Des Moines / JUNK CAR

MY GIRLFRIEND PURCHASED A DODGE CAR 1998 STRATUS, AND THEY WOULD NOT TELL HER THE VALUE OR PRICE OF THE CAR SHE PAID 9000.00 FOR A CAR WORTH 2500 TOPS, BEWARE OF THESE CROOKS.

Car Hop - Missouri / you lied and said you would fix it now you wont

Cn
In november 2008 I bought a 98 ford explore, it was sold to me as a AWD Vehicle I told car hop that I wouldn't buy it cause it had a front end problem they called me saying if we fix it will you buy it I said yes if you fix it. so I pick it up on that sat and was to take it to tire city in independence mo on monday so I did the mechanic called me telling me that it was missing the front drive shaft and that my warrenty covered it so they put it in. while the truck was in the shop they did fix the other things that they said they would fix that wasn't covered under my warrenty as what...

Car Hop - Minnesota, Richfield / Dishonest and verbally abusive

Ja
Car Hop/ UAC are liers and theifes and they are verbally abusive. FIRST they sell you a car. than the car breaks down, you spend all your monies getting it fixed. Than you cant make your car payments because the car needs so much overhaul. Than they come and repo your can and CHARGE U FOR IT! and than RESELL the car rite out from under and RUIN what credit you have left. There has to some way to stop the. Please email me so we can all find each other and sue them. I need your help. email me at jammy louise at yahoo dot com, no spaces. put car hop in the subject line and I WILL EMAIL YOU BACK. thanks, jw
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