Complaint Rating:

BEWARE OF THIS BUSINESS!
I have been ordering cigarettes from this company for almost a year now with no problems. I normally receive my order within 3 days. I placed my last order on 10/01/08 and they debited my account twice on 10/02/08. I noticed the double billing on 10/03/08 and...

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I have been buying my cigarettes on line for some time ... from www.buydiscountcigarettes.com Website is off line now... and my account shows "disabled". There is No response to emails I have sent, requesting refund to my checking account for their double charge!

(This...

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Don't buy anything from this website, I placed an order on 9/18/08 and they only shipped part of my order even though they charged me for the full order. They stole $113.97 from me. I have sent three emails to customer support and still no response even though they posted a message indicating...

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Been a good customer for a year. 4 smokers in the family so we buy a lot of smokes. Something happened in late September and nothing has been right since. Took my money and the customer service cancelled my order. Then gave me my money back but took my money again two weeks later My order is...

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I placed an order October 8, 2008 they deducted the funds from my bank account on Octobe 20, 2008. I was not able to order any earlier because the website was down and came back up on the 8th of October. I have not received my order and every time I try and call them I get a busy signal. I have...

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I, too, have had a problem with this site. I did not authorize any other company to withdraw funds from my account and what has happened with Keystone is out & out theft. Because Native Americans are involved, a complaint should be filed with the US Attorney's Office as well as the...

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Been doing business with this site in New Mexico for 2 years - no problems. Placed an order on 10/9/08, money paid on 10/11/08. Cigarettes used to arrive before or on the date of payment. E-mailed and called - no response until today, 11/1/08 when the shipment I ordered arrived. No New Mexico...

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I placed an order October 8, 2008 they deducted the funds from my bank account on Octobe 20, 2008. I was not able to order any earlier because the website was down and came back up on the 8th of October. I have not received my order and every time I try and call them I get a busy signal. I have...

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Misery apparently has company. I suggest everyone submit a claim to their bank for undelivered items paid via eCheck. Too bad, because the company was dead reliable for the 4 preceding years I bought cigs from them....

Complaint Rating:

Misery apparently has company. I suggest everyone submit a claim to their bank for undelivered items paid via eCheck. Too bad, because the company was dead reliable for the 4 preceding years I bought cigs from them....

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When this company was owned by the Native Americans they conducted their business ethically. You ordered your cigarettes, they took their money and your cigarettes was DELIVERED. Since they've sold their business to the white man, it's been nothing but FRAUD -they take your money and...

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Buydiscountcigarettes.com has turned things around, they process orders in a timely manner and orders are shipped pretty quick. At one point BDC company seemed as if it was in turmoil however in the past 5 months the company has been going strong with good deals and favorable brands. They have...

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Had dealt with company for many years, my last order never arrived, however they did debit my account for $75.87. My order was place on Nov. 9, 2008 and cancelled on November 19, 2008 due to non-delivery of order. I have still not received a refund. It is now Jan. 2, 2009. I have called the...

Complaint Rating:

DO NOT ORDER CIGARETTES FROM THESE CROOKS

This website must have gone out of the business of delivering cigarettes, but they still collect your money for nothing in return. I ordered from them on 10/10/08, and although they processed my online check, they have not sent any product....

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I have been purchasing cigarettes online from buydiscountcigarettes.com since Feb. 2008. Normally they ship by priority mail within one to 2 business days of taking the payment and always responded promptly to email inquiries, or were easy to reach by phone.

Now they have taken...

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Website was in operation and bank information was taken after it was obviously out of business.Now the money is gone and the company doesn't exist. It was a scam from the begining or turned into one after enough bank accounts were collected to get a pile of money and disappear.
Windwalker...

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I have been ordering cigarrettes form this company for over a year. My last order was given to them on December 3, 2008. I never recieved my order or told that it wasn't being sent. I still have not recieved my money back. When I first started calling the 1877 number it was always busy....

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I purchased cigarettes on 11/24/08, paid by e-check which cleared my account on 11/25/08. I still have not received my product and cannot get in touch with anyone. Is there anyway to get my money back? Who do I complain to - is there a fraud line number to call and can my bank do anything to...

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Purchased two cartons of cigarettes on Oct 13. It's now Dec. 3 and I've not received the cigarettes. Have e-mailed them about it without response. They list a telephone number but it is continuously 'busy.'

I think this is a fraudulent website. Do not do business...