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I made a booking with bookinhotels.com which requires cancellations to be made 3 days before the 1st day of stay.
I then sent an email one week before the due date to change my booking as I was delayed by one day. I got a reply saying that a refund will be credited to my credit card account....

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I booked a hotel in Stockholm (made the booking on 25 July) through Book in Hotels.com. Unfortunately I did not research the company before booking. When I got to the hotel, it said that the company had cancelled the booking the previous day. I contacted Book in Hotels and they claimed that...

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Bookinhotels has scammed me too, by not refunding owed money and fobbing me off when i contact them!

Having spoken to my card company and Trading Standards it looks as though im powerless to do anything about getting my money back as bookinhotels have been clever about the way...

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I am traveling to Brazil tomorrow and i received an email today saying that my hotel reservation was cancelled. I want my money now not in 3 months. I will be more inclined to use your company in the futre if you are prompt with addressing my concern and refund my money to me immediately....

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We booked two hotels in Sardinia (we made the bookings on 14 July and 22 July) through Book in Hotels.com. Before we went to Sardinia the 5 August we checked our VISA account and found that they took the money immediately the 14 and 22 July. When we got to the first hotel, they said that the...

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Hello!

I want to make complaint with company. This company did not comply thier policy to refund money after the cancellation of our booking. i had made booking to London last april and i pay thru creditcard, 2 days before our departure we received mail that our booking was cancelled....

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Same thing as others. They made reservations for 3 day stay at Vienna Artis Hotel and immediately took money from my credit card. One day before arrival they canceled reservation with the hotel and did not inform me about it. They also refused to made any refund. It is impossible to contact...

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BookInHotels.com failed to refund my cancellation bookings. They promised to refund me in 2 weeks but 3 after I still haven't received the money. I tried to get my money back from HSBC but even HSBC failed to get my money from the compay. The telephone number on the website is not working...

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Hotel booking made in May and paid for by credit card for a week in Barcelona. Voucher sent to us and when we arrived in Barcelona, we were told that it had not been paid for by Bookinhotels and there were several people who had arrived with the similar story.

No answer to telephone...

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I was stitched up by these con-artists! Booked a 2nd night in London three months in advance as my 1st night hotel was full. On arrival was told that my booking didnt exist. I was really upset as a female laden with luggage and travelling as a birthday treat with my 16yr old child. The proprieter...

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I made a reservation on 18 Feb. 2009 for a hotel room on the 26/27th Sept 2009. I received the prepaid voucher and confirmation of the booking and did not suspect anything until I tried to book in. The reservation had not been made and I had to pay for an available room on checkout. I have tried...

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I've booked the family accomodation at RODEWAY INN / ORLANDO, and paid in advance using my VISA credit card and two days before of the scheduled date I received an e-mail cancelling the reservation because of financial difficulties and they will reimburse the money as soon as possible....

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This company took my money and did not pass it onto the hotel I booked. I now can't get hold of them for a refund. They say they will pay me but I have now been waiting for a month. There are loads of pther people that this has happened to....

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I had to cancel a hotel reservation to Paris for the week of June 16-22, 2009 because I had to have knee surgery on June 4th and was going to be unable to make the trip. I cancelled my reservation on April 29, 2009 when I found out I couldn't go. I had made the reservation on April 2, 2009....

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I have posted previously on this website about this compan, bookinhotels.com, and about a very bad experience we had with them back in August 2009. My wife and her friend were left high and dry in the middle of London with no hotel booking despite holding a booking confirmation. To cut a long...

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Hi,
We arrived at out hotel on Saturday the 3rd of October 2009, Jurys Inn Birmingham. We paid the company
458 Euros. The hotel was cancelled on the 2nd of October. We paid in full on the 2nd of July. I am not leaving this go. Jurys in Birmingham very helpful .

Patrick...