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BOMC2 Complaints & Reviews

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BOMC2 - Sent book after account 'closed'

Posted: 2014-12-15 by    dpoma
Complaint Rating:  0 % with 0 votes
I was a member of the club for several years, no major problems. I cancelled the account and had messages from Customer Service indicating it had been closed. Then I receive a book I never ordered. Customer Service indicated account had been closed, but I owed for the book sent. Numerous emails back and forth. "Account now closed", so I thought problem resolved. Several months later, I started receiving bills again for book I didn't order. They never resolved the issue, so I ended up paying since the book had been sent, even though I didn't order it. Hopefully this is now fully-resolved....
Complaint comments Comments Complaint country United States Complaint category Books

BOMC2 - Pennsylvania - unauthorized charges

Posted: 2012-04-21 by    sarah boykin smithey
Complaint Rating:  0 % with 0 votes
I canceled this account back in July 2011 but just noticed I am still being charged $10.50/mo. Please investigate and return those erant charges. I am on a small fixed income and cannot afford to lose this money. hank you and best regards, Sarah Boykin Smithey...
Complaint comments Comments Complaint country United States, Pennsylvania Complaint category Books

BOMC2 - Michigan, Marcellus - never ordered product am being charged for it each month on credit card

Posted: 2011-12-02 by    Marie Breseman
Complaint Rating:  100 % with 1 votes
I never ordered to join bomc2 I've been charged for this service every month on my credit card. Tried to remove it cannot get a hold of them to cancel and get my money back or at least stop having it taken out of my credit card every month....
Complaint comments Comments Complaint country United States, Michigan, Marcellus Complaint category Books

BOMC2 - paying for books I didn't order or receive

Posted:    Linda Neubauer
Complaint Rating:  100 % with 5 votes
I am a member in good standing with BOMC2. I ahave fulfilled my contract to buy 3 books in 2 yrs. I am now and have been for several months, being charged for books that I have not ordered, nor have I received. I want my money back immediately.
The last book I received was a triple novel by Zane Gray. I don't know how many books I have paid for and didn't get. thankyou, linda neubauer...
Complaint comments Comments Complaint country United States Complaint category Books

BOMC2 - Delaware, Newark - Website

Posted:    BARBARA ANN BROWN
Complaint Rating:  100 % with 4 votes
I have been trying to get into my BOMC2 account for 2 days, and it doesn't work. What can I do except call, which I don't want to do. All I need to do is order a book. Duh!...
Complaint comments Comments Complaint country United States, Delaware, Newark Complaint category Books

BOMC2 - Maryland, Cumberland - Account accessed after cancellation of membership

Posted:    BOMC2
Complaint Rating:  50 % with 2 votes
Money was withdrawn after membership cancelled and confirmation sent from the book club that request had been processed. Stated no future withdrawals from the account would occur, nor would I receive any further books. So what happened...
Complaint comments Comments Complaint country United States, Maryland, Cumberland Complaint category Books

BOMC2 - CHARGING AFTER MEMBERSHIP COMPLETED

Posted:    Charged Again and again
Complaint Rating:  100 % with 4 votes
I would like to know why I am still being charged for books after my membership has been completed. For the last several months my account has had these 10.55 charges on them and I have been done with the Book of the Month Club 2 for at least 3 months! What is with this? And when can I geT MY REFUND!...
Complaint comments Comments Complaint country United States Complaint category Books

BOMC2 - Nevada, Las Vegas - money coming out but no books

Posted:    dfields
Complaint Rating:  100 % with 3 votes
I signed up for this book club site under a survey account. I never got my free book and wrote them letting them know and got no response. Now it has been some odd months probably close to a year and I haven't recived one book from them but yet every month $9.95 comes out of my checking! I would like them to stop taking out my money and possibly refund me my money! I am a member of a book club and thought this would be away to pick out our books instead they just steal my money every month and I didn't even get credit for the survey since never recieving a book!...
Complaint comments Comments Complaint country United States, Nevada, Las Vegas Complaint category Books

BOMC2 - cancelling account

Posted:    Diana Kempf
Complaint Rating:  83 % with 6 votes
I have cancelled my account 3 times now or should I say tried to cancel my account. They keep sending the books and keep charging my account. I have returned books and have not received the credit for the return. Today I sent another email to cancel my account, this makes four times now. This company does not have a telephone number for customer support so can only use email. Is their any other options available to me to get this account cancelled and the charges stopped.

Thanks,
Diana Kempf...
Complaint comments Comments Complaint country United States Complaint category Books

BOMC2 - Illinois, calumet park - charging my credit card for books i never ordered

Posted:    yvonnecx
Complaint Rating:  100 % with 3 votes
I WAS CHARGED FOR BOOS I NEVER ORDERED MAY 10, 26 AND JUNE 14 2010. I HAD TO CHANGE MY NUMBER AND THEY DID IT AGAIN. MY BANK SAID WHEN I ORDERED PRESCRIPTION DRUGS ( BLOOD TEST STRIPS) THEY GOT THE NUMBER FROM THAT. I ASKED THEM TO STOP CHARGING MY CREDIT CARD AND SHE SAID I MUST HAVE OPENED THE ACCOUNT. I DISPUTED THAT AND ASKED THEM NOT TO TAKE ANY MORE MONEY FROM MY CARD. HOW IS THIS HAPPENING AND THERE ARE SO MANY OTHER COMPLAINTS ABOUT THIS COMPANY. WHAT IS BEING DONE ABOUT THIS....
Complaint comments Comments Complaint country United States, Illinois, calumet park Complaint category Books

BOMC2 - Cancel account

Posted:    Mary Searles
Complaint Rating:  100 % with 8 votes
I have tried over and over to cancel with these people and they have
disappeared! I have tried to get a hold of their customer service people
and have been given the run around, I don't know what to do accept contact my Attorney General and have them take over and work on it.
I have fulfilled my obligations now it's their turn....
Complaint comments Comments Complaint country United States Complaint category Books

BOMC2 - where did it go??

Posted:    cyndipotter
Complaint Rating:  100 % with 3 votes
I signed up for their services because I thought it sounded great! Now, the website has disappeared, along with my CC information. Looks like I'm gonna have to keep an eye on my CC statements from now on, or even cancel it....
Complaint comments Comments Complaint country United States Complaint category Books

BOMC2 - Idaho - charging my bank account

Posted:    persianlover
Complaint Rating:  0 % with 0 votes
BOMC2 has continually charged my account after cancelling. i wrote and demanded money back, they gave me only minimal back, & then today out of nowhere there is another charge!!! i wonder if there is a way to make them stop. of course i can't find a # to call them has to all be done thru e-mail.


totally irritated and annoyed...
Complaint comments Comments Complaint country United States, Idaho Complaint category Books

BOMC2 - Oregon - Fraud

Posted:    seven
Complaint Rating:  100 % with 2 votes
I never ordered this product.
Someone stole my credit card details and made this purchase.
I feel it is from within the company. Why would someone outside of the company actually do this and have the product actually sent.
I called the company and they said the purchase was made on line.
They told me to just throw away the book and they would discontinue the subscription.
How can i trust that they will do that. Maybe this is another scam.. They tell me to throw it away and then when my bank makes a claim with them they say they never got the product back?...
Complaint comments Comments Complaint country United States, Oregon Complaint category Books

BOMC2 - Oregon, Hillsboro - Cancelling

Posted:    Jared Lemle
Complaint Rating:  89 % with 36 votes
i asked bomc2 to cancel my acct a couple of months back. recently my card was deactivated AND my checking acct linked to that card was closed. somehow, bomc2 has charged my SAVINGS acct. i submitted a second cancellation request letting them know they need to cancel it because i do not use the service anymore AND that they charged my savings acct. please help if you can by letting the public know that this company is a rip-off....
Complaint comments Comments Complaint country United States, Oregon, Hillsboro Complaint category Books

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