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Blair Complaints & Reviews

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Blair - Arkansas, Warren - Customer Service

Posted: 2014-08-05 by    Ida Shobe
Complaint Rating:  0 % with 0 votes
This company's ethics are ABOMINABLE. I returned two items from a multi-item order. I called them on 7/28 and determined they received the goods on 7/8. Then, weeks later, I got an email saying the returned items were received TODAY, and lo and behold, a 9.99 service fee for the return (which I knew about in advance) appeared on my credit card. No credit for the returned goods has been issued and yet a CHARGE for the return service fee has already been posted. I phoned again, got no satisfation and asked to speak to a manager. CLICK - after a long hold, they cut me off. STAY AWAY FROM THIS...
Complaint comments Comments Complaint country United States, Arkansas, Warren Complaint category Clothing, Shoes & Acc

Blair - Pennsylvania, Jessup - Refund never received

Posted: 2012-10-31 by    GINA FLETCH
Complaint Rating:  0 % with 0 votes
i ORDERED CLOTHING FROM BLAIR ON OCTOBER 13TH, 2012 r RETURNED TO BLAIR ON OCTOBER 18TH, 2012, THEY RECEIVED PER MY RECEIPT ON OCTOBER 20TH, 2012. i STILL HAVE NOT RECEIVED MY REFUND OF 154.00, HAVE NOTIFIED MY BANK THAT TO NOT PAY ANY MONEY OUT TO BLAIR FOR ANY REASON AND SHOWED THEM THE RECORDS OF RETURN ETC, BASED ON WHAT I HAVE BEEN READING WHAT OTHERS ARE BEING CHARGED ON A MONTHLY BASIS.

I SPOKE TO A LADY THAT HAD ORDERED FROM THEM AND HAD TO INVOLVE CPA TO GET HER REFUND BACK. I AM SURPRISED AND SHOCKED THAT THEY OPERATE LIKE THIS.

I WOULD SUGGEST THAT NO ONE...
Complaint comments Comments Complaint country United States, Pennsylvania, Jessup Complaint category Clothing, Shoes & Acc

Blair - magazine scam

Posted: 2011-05-24 by    Deborah Mayhew
Complaint Rating:  0 % with 0 votes
When you place an order for a product from Blair they PUSH magazines with a promise of $25.00 off your order and that the magazine companies will not continue to send magazines after 3 months unless you renew. I told someone at Blair a year ago that I was still getting magazines that I did not want. They gave me a number to call that went to a "terminal hold" so I just gave up - - - long story short - a year later I was able to talk to someone after I saw a $103.00 balance on an account I thought I had closed. Was it for magazines, no - - - it was late charges for magazines I didn't...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Blair - Blair Rewards

Posted: 2011-04-26 by    sonnenschein
Complaint Rating:  100 % with 2 votes
Ordered two pair of pants for Christmas Gift. Apparently, I checked a box joining Blair Rewards. Just noticed they charged me $1.95 for membership fee, and $14.94 for monthly charges. Clearly misleading and fraudulent. For refund do the folowing: call number from credit card, insist on full refund, get transferred to manager, insist on full refund. This worked for me. Never have I seen such a slick scam. Shame on you, Blair!...
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Blair - California, Redwood City - Unwanted Subscription to Junk Jewelry

Posted: 2011-01-29 by    Shirley Beitch
Complaint Rating:  0 % with 0 votes
My 85-year-old mother, a regular Blair customer, received a mailing from Blair telling her that, because she is such a good customer, they wanted to send her a free gift. All she had to do was tell them her ring size, which she did.

What she didn't realize was that she was enrolled in a junk jewelry subscription service that she has been unable to terminate. Her Mastercard number, which she did not provide with the ring size (but Blair has on file) is regularly charged large amounts for worthless tin and plastic jewelry.

Blair won't take responsibility;...
Complaint comments Comments Complaint country United States, California, Redwood City Complaint category Clothing, Shoes & Acc

Blair - Oregon, Albany - Ripping Consumers Off

Posted:    Kathy Melson
Complaint Rating:  75 % with 4 votes
I'm a new customer to Blair, never ordered anything from them before until just recently. I ordered 2 women's shirts, and was charged shipping which is understandable. My total for the two shirts was right around $32.00. Plus the shipping. Which came to about $41 total. I returned one top, expecting to get the full price for credit on my credit card. When I received my credit card statement I was shocked that they told me I owed $8.00 for using their form to send the one shirt back to them. Plus they only credited me $7.99 for the shirt that I originally paid $15.99 for! I tried to reason...
Complaint comments Comments Complaint country United States, Oregon, Albany Complaint category Clothing, Shoes & Acc

Blair - credit card charges

Posted:    swanee
Complaint Rating:  0 % with 0 votes
I've seen many complaints about Blair charges on credit cards for Blair RWD. I too, just now found it after 18 months!! My husband pays the credit cad bills and never noticed it. I called Blair and they were going to refund 2 months. I said that wasn't enough and they are going to credit my account with ALL 18 months of charges. The charges are for some reward program that many inadvertently signed up for due to a sneaky practice of offering $15 off next purchase by 'trying out' their rewards program. I do not recall any such offer being made and was adamant about that when I...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Blair - Unauthorizedmonthly charges

Posted:    Schazam
Complaint Rating:  100 % with 3 votes
Thursday, May 27, 2010

I just finished speaking with my credit card represenatives about fraudulent charges on our credit card from Blair amounting to $14.95 a month for five months. My husband takes care of the bills so I was unaware of the charges until today when I reviewed our credit card bill and really got upset when I saw those five unauthorized charges from Blair!

My credit card company said that they could not “block” Blair from my charge card but said that if I closed my account with them and made fraud charges against Blair that their security...
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Blair - finance charges/late fees connected to Holsted Jewelery

Posted:    bobsey
Complaint Rating:  0 % with 0 votes
Jewelery charged to my mother-in-laws Blair account and we have been fighting it for 4 months to get all charges cleared. Everytime I call for her (with her being present) they tell me the next statement will be zero.

She DID NOT order any jewelery and sent BOTH peices back. They are now charging her $7.99 and have turned this over to collections. I spent 1 hr and 45 min. on the phone back and forth from Blair/Holsted Jewelers/collections and can get NO results.

My mother-in-law and I both feel she does not owe anything on something she never ordered in the first place....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Blair - Indiana - inferior products

Posted:    hlowry
Complaint Rating:  100 % with 1 votes
I bought 6 pairs of Full Elastic Waist Band Jeans. Complete trash. The first pair I wore developed a small rip where the rear pockets were attached to the jeans. I wrote that off as a fluke. Unfortunately the next pair had the same problem after being worn once but ripped out completely before I reached home. (I'm 62 years old. The pants I purchased were NOT skin tight) Anyway I tried to salvage the other 5 pairs by having the local seamstress reinforce both rear pocket areas. That worked but at a cost of $6 per pair. Also the 'seamstress' noticed that the inseam of the pants were...
Complaint comments Comments Complaint country United States, Indiana Complaint category Clothing, Shoes & Acc

Blair - bill

Posted:    terry tattersley
Complaint Rating:  100 % with 1 votes
my name is terry tattersley,
i have a major complaint about a bill i keep recieveing. for something i have not recieved or ordered.
i've been a good customer for years.
if you check your records you will see that i paid my bill in full at all times for everything i've ordered or kept..
i have not ordered anything since Dec. 2007. (CHECK YOUR RECORDS)!
i move in Jan.2009 and all of a sudden i'm recieveing a bill for something that was ordered from my old address.
i recieved a letter today fromWORLD FINANCIAL, and spoke to the women there....
Complaint comments Comments Complaint country United States Complaint category Jewelry & Watches

Blair - Tennessee, Chattanooga - stealing money from my credit card

Posted:    Linda Grounds
Complaint Rating:  100 % with 2 votes
Blair is stealing money from good, loyal and faithful customers by enrolling them in this scam called "Rewards" and then starting to take money from their accounts every month.
I consider what they are doing fraud and, luckily, I have attorneys in my family to go after them. If my $1.95 is not returned to my credit card account this week, then Blair is going to lose a lot of business in my area from relatives, church members, friends, and readers of my community newsletter.
Please, everyone who has been affected by fraudulent thievery, please stop ordering, find other sources...
Complaint comments Comments Complaint country United States, Tennessee, Chattanooga Complaint category Unauthorized Charges

Blair - Pennsylvania, Warren - Unauthorized charges

Posted:    Sperry
Complaint Rating:  0 % with 0 votes
I continue to receive a $14.95 unauthorized charge on my account each month. I've contacted Blair numerous times. Each time I contact them they tell me I have to call xyz company & cancel the charge. I advised Blair I didn't authoirize this charge & it should not be my responsibility to chase down another company to terminate something I didn't authorize. Each time I call xyz company, I get a recording stating they are closed & they list their business hours. Ok, so I call during their "so called" business hours...NO ONE EVER ANSWERS!!! I've advised Blair of this &...
Complaint comments Comments Complaint country United States, Pennsylvania, Warren Complaint category Unauthorized Charges

Blair - $14.95 Membership Fee

Posted:    soar anus
Complaint Rating:  100 % with 2 votes
I found another $14.95 charge on my credit card from Blair and knew I hadn't ordered anything this month.

They scammed me with some click here agreement to get awards. It's an award to them to agree to this.

I was very happy with my order, and was prepared to purchase future items, but I will never order another thing from this back stabbing, pocket picking, company that ranks right up there with the burglar dressed as a utility worker.

DON"T BUY ANYTHING FROM BLAIR !!!...
Complaint comments Comments Complaint country United States Complaint category Online Scams

Blair - Illinois, Morrison - $14.95 taken from my account with out my consent

Posted:    Leonard Bender
Complaint Rating:  0 % with 0 votes
I had $14.95 removed from my Account with out my Consent, How can I have this taken care of, THANK YOU!

Leonard Bender 21272 Lyndon, Morrison, ILL. 61270--------E-Mail----lwben@hughes.net...
Complaint comments Comments Complaint country United States, Illinois, Morrison Complaint category Credit Cards

Blair - Get Refund for Blair Rewards

Posted:    Judy
Complaint Rating:  100 % with 2 votes
If you unwittingly got suckered into Blair Rewards like I did, call Encore Marketing at 1-888-287-7683. Their info says they can be reached at this number Mon-Fri from 9:00am-9:00pm ET (that's from 6:00am-6:00pm if you live on the West Coast). I called them today at about 11:30am from California and a very pleasant gal name Diane picked up right away and was VERY helpful. She disenrolled me from Blair Rewards and has credited my card with all charges from September 2008-March 2009. Blair is also much easier to reach by e-mail. I e-mailed them last night and received a reply today....
Complaint comments Comments Complaint country United States Complaint category Online Scams

Blair - California - Blair Rewards Scam

Posted:    Judy
Complaint Rating:  100 % with 12 votes
The same thing happened to me. I don't know how, but I was enrolled in something called "Blair Rewards." Today I called Encore Marketing at 1-888-287-7683, the company that runs this scam and spoke to someone named Diane. She was very friendly and helpful and honored my request to be disenrolled from Blair Rewards and also said she would refund all charges. This will teach me to check my credit card more often! Diane told me that I have been enrolled in this thing since September of 2008! I don't see the refund yet, but I just called today so will give it some time to post. I...
Complaint comments Comments Complaint country United States, California Complaint category Online Scams

Blair - Pennsylvania, Warren - Charges

Posted:    BILL O
Complaint Rating:  100 % with 8 votes
During check out there is a pop-up offering a coupon on future purchases at Blair. When you click on the coupon and enter e-mail address, you accepted membership and charges in Blair Rewards and billing of $14.95 per month on your Visa card (they already have number because you made a purchase) Then if you call Blair customer service about the charge they say they can't help you because it is an outside vendor. They say you must call a toll free # (when you call you'll find they only operate during normal business hours...when most of us are at work) This amounts to selling your Visa #...
Complaint comments Comments Complaint country United States, Pennsylvania, Warren Complaint category Other

Blair - Pennsylvania - cannot find out about order

Posted:    E Carey
Complaint Rating:  0 % with 0 votes
Placed an order on 12/14/08 and 4 days later received a letter to call them. Tried calling and getting through to their hold dept. 8 different times and could not get through. The number on their web site 800-821-5744, I have never been able to get through on. Here it is 3 weeks later and I still haven't been able to straighten out my order. This company has got to have the worst customer service I have ever experienced and I'm just wondering if they're going bankrupt?...
Complaint comments Comments Complaint country United States, Pennsylvania Complaint category Clothing, Shoes & Acc

Blair - Kansas - Unreliable Company - RIP OFF

Posted:    EX CUSTOMER
Complaint Rating:  100 % with 1 votes
I ordered Christmas gifts on December 2nd. Whenever I tried to call them, I got a "were too busy message - call back" I tried e-mailing. No answer. Finally I e-mailed that I wanted the order cancelled. After that I received an e-mail stating it would be shipped the first week of January - which was totally unacceptable. (Another order I placed later, that I didn't even need for Christmas was shipped in a few days.) Now, after I once again said I wanted the original order cancelled, I receive a notice that it is now shipped. Either they hire people who can't read and obviously...
Complaint comments Comments Complaint country United States, Kansas Complaint category Clothing, Shoes & Acc

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