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Unreal! I phoned Best Buy located in Tauton, MA. I had one simple question of the person that answers the phone, can you please provide pricing of a 18 inch cf, Top-freezer refrigerator. The clerk ask me what's the item number. Again I explained I need your cost of your 18 cub foot refrigerator,...

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I was lucky enough to receive a 32 inch Sharp Aquos LCD tv as a wedding gift from my dad, who also purchased the 4 year service agreement from the Geek Squad. The screen on the tv started going black, but I could still hear the sound so I thought it was the cable company. After 2 cable companies,...

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I called the customer service representative for bestbuy inquiring about whether or not I make a purchase online I will get a price match in the store. The customer service representative stated that I would not get a price match for an online purchase in the store if at a later date that product...

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I purchased a home computer about 7 months ago from Best Buy along with the extended warrenty. Every time I take it in for repairs they say its not covered. The 1st time I took it in they told me I didn't have enough memeroy and sold me more I had it only 1 month when that happened. My...

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last Feb I purchased a INsignia TV from bestbuy. The salesman brought the TV from the stock room and told me "that he would have to take it to the cashier" (I thought that this was a little odd). I payed for it and went home after unpacking it and setting it up I noticed a burning...

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Today I purchased a Hewlett Packard CD-Writer Plus form Best Buy. After a half hour wait to be served, I brought the product home for installation. Upon installation, I found that I required an additional part that was not present. I called the store for assistance, then was placed on hold 3...

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I originally took my laptop into Best Buy because it would immediately shut off if unplugged from the wall. Upon dropping my laptop off with Geek Squad, they assured me the problem was bigger than my battery (as I had just replaced that a few months prior) and were shipping it out to be repaired....

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On Aug. 24th 08 I return my less than 6 month old Samsung PC monitor fully expecting them to replace it that day with a new one being this one had completely died and I had also purchased the 4 yr.extended warrenty plan and was led to believe upon purchasing this that if anything were to happen...

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I purchased a laptop from Best Buy on 6/24/2008. Their Geek Squad did the installment of the devices and software, but was unable to load all spyware etc... due an internet issue. I got my internet issue resolved by the phone company. I took the laptop into Geek Squad sometime in July to get...

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I bought a tv which was defective. I was to call Westinghouse, they said Best Buy. Eventhough I had a warranty, I went back and forth for four weeks. Today, the Westinghouse told me to got Best Buy and I did. Best Buy supervisor told me it was not their problem. I said it was frustrating, I...