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Best Buy Complaints

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Best Buy - Alberta, Edmonton

Posted: 2008-03-10 by James Birkbeck [send email]
Sales staff and lack of knowledge!
Complaint Rating:  0 % with 1 votes
Why do these people bother asking me if they can "help me" when, obviously, they can't? I took the bus to Best Buy today to see if I could find a few items. The first item on my list was a video capture device for an iMac. While I was scanning the shelf trying to find a Mac...
Comments Canada Computers & Accessories

Best Buy - Illinois, Deerfield

Posted: 2008-02-26 by Jim Vadevoulis [send email]
Purchased new printer, and I got a used one with No software Cd
Complaint Rating:  0 % with 0 votes
Purchased a Kodak Printer All in One 5500 from Best Buy. (Worst Buy).
When I opened the box I found a used printer with ink cartridge installed and paper laded. No installation CD No manual and the power cord was in a staples bag.
I called the store where I had purchased it and...
Comments United States Computers & Accessories

Best Buy

Posted: 2008-01-23 by Shannon Agcaoili [send email]
If Its not broke they want to fix it @ your cost!
Complaint Rating:  0 % with 0 votes
In the03/2005 I had a problem with my computer (Purchased from BEST BUY) and I brought it in to Best Buy and they said it was fixed. Brought it home and It was not. While talking to the manager of the department we told him what was wrong and they fixed it while we waited. Then we told the guy...
Comments United States Computers & Accessories

Best Buy - Texas

Posted: 2008-01-22 by Jennifer French [send email]
Scam and cheating!
Complaint Rating:  0 % with 0 votes
My husband wanted the new game, Pirates of the Burning Sea, for his birthday in early January. It was set to be released on January 22nd but preorders were being taken at Bestbuy.com and they were sending out extra CDs with music beforehand so at least I had something to give him on his actual...
Comments United States Software & Games

Best Buy - Kansas, Topeka

Posted: 2008-01-11 by G. Duval [send email]
Defective merchandise
Complaint Rating:  0 % with 0 votes
We purchased a 32" LG HDTV from Best Buy. After opening it the next day and setting it up following manufacturer instructions we found there was no picture. Returned it to Best Buy on December 26 and was informed we must have damaged the set and there was nothing they would do. We did not...
Comments United States Department Stores

Best Buy - Texas, The Woodlands

Posted: 2008-01-09 by Ronaldo [send email]
Rip off!
Complaint Rating:  0 % with 0 votes
On December 29th, while talking with a Woodlands Best Buy customer services manager, an angry customer just so happened to return a broken Digital Photo Frame that I had returned the day before after using it for 1 month and determining that it was defective. (It could only hold 80 of the advertised...
Comments United States Products & Services

Best Buy - New Jersey, Newark

Posted: 2007-12-22 by Melissa Vega [send email]
Scam and fraud!
Complaint Rating:  100 % with 1 votes
I ordered a navigation system & 2 cds for my husband for christmas. I was sent an email the following day stating that the gps system was backordered. They did not display that information on their website. the website said that it was available online. now they want me to wait 4-8 business...
Comments United States Online Scams

Best Buy - Massachusetts, Dedham

Posted: 2007-12-18 by Francine Dwyer [send email]
Canceled order and refusal to refund!
Complaint Rating:  100 % with 1 votes
The Worst buy!!! As I am typing this I am on hold... again... it'S been over 35 minutes... again!!! I ordered some movies months ago. Three months had gone by when they had said I would receive in a matter of days. I couldn't get anyone to pick up a phone for a long time. When...
Comments United States TV, Music & Video

Best Buy - California, El Segundo

Posted: 2007-12-10 by George [send email]
Stealing $$ from customers!
Complaint Rating:  100 % with 1 votes
CHRIS STARK - Crook #1 - Corporate Crook Protector & Spin Master Jill Nezworski - Executive Resolution Specialist - Richard M. Schulze- full pockets the pre IPO owner and founder - loves to hire crook managers! AVOID AVOID!

The Original Ripoff Report Text:

WATCH...
Comments United States Consumer Electronics

Best Buy

Posted: 2007-09-19 by Paul King [send email]
Fraud and cheating!
Complaint Rating:  0 % with 0 votes
Just a warning to those who buy something at Best Buy by opening up credit with them. There were signs promoting six months no interest with new credit for purchasing products over a certain dollar amount. I wasn't going to apply for the credit since I have enough, but the sales clerk...
Comments United States Computers & Accessories
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