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last Feb I purchased a INsignia TV from bestbuy. The salesman brought the TV from the stock room and told me "that he would have to take it to the cashier" (I thought that this was a little odd). I payed for it and went home after unpacking it and setting it up I noticed a burning...

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Why do these people bother asking me if they can "help me" when, obviously, they can't? I took the bus to Best Buy today to see if I could find a few items. The first item on my list was a video capture device for an iMac. While I was scanning the shelf trying to find a Mac...

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Why do these people bother asking me if they can "help me" when, obviously, they can't?

I took the bus to Best Buy today to see if I could find a few items.

The first item on my list was a video capture device for an iMac.
While I was scanning...

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Sooo my mom's dishwasher door was squeaky so she scheduled an appointment to have someone come fix it. Not only did the technician not fully fix the problem, he made it worse! Now the door doesnt close. If you close it, it pops right back open. AND when I tried to tell him that the door...

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On Aug. 24th 08 I return my less than 6 month old Samsung PC monitor fully expecting them to replace it that day with a new one being this one had completely died and I had also purchased the 4 yr.extended warrenty plan and was led to believe upon purchasing this that if anything were to happen...

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I bought a tv which was defective. I was to call Westinghouse, they said Best Buy. Eventhough I had a warranty, I went back and forth for four weeks. Today, the Westinghouse told me to got Best Buy and I did. Best Buy supervisor told me it was not their problem. I said it was frustrating, I...

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I ordered a digital camera from BestBuy.com for around $240. After 1 week, I checked UPS tracking system and UPS said it was delivered, and it wasn't. Someone was home all day that day. I called UPS twice and they said they could not do anything because they were only liable to Best Buy,...

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In May I renewed the extended service agreement on a television purchased at Best Buy. On June 16th, I took the television in for repair. The Geek Squad couldn't find me in the system. I showed a copy of the agreement, but was told it hadn't been entered into the computer system. I...

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I had recently purchased a diswasher from Best buy, and had there Contractor "Raytec" come out and install it. It was imprperly istalled and leaked all through the bottom of my cabinet , causing it to collapse. So I went back to the store and explained what was going on (they have...

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My complaint concerns Best Buy Inc. They do not back the products they sell. If they sell you a defective product that does not reveal itself within 30 days after purchase, they refuse to allow it to be returned for credit or replacement. They will not allow consumers to complain directly to...