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Beneficial Finance Complaints & Reviews

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Beneficial Finance - North Carolina - Debt never going away

Posted: 2012-05-02 by    lisbella
Complaint Rating:  0 % with 0 votes
We took out a loan 12 years ago for $10, 000, paying $200 a month and still owe $8900. I'm curious how many customers do not have the same account # from their original signed contract?...
Complaint comments Comments Complaint country United States, North Carolina Complaint category Loans

Beneficial Finance - Stay away

Posted: 2011-05-18 by    LKv8111
Complaint Rating:  0 % with 0 votes
If anyone starts a class action - I am there!

They keep taking mortgage payments out of my account, every couple of weeks, and I have never authorized them. When I call, I am never allowed to speak to a manager, only advised to send a fax, with all the details to the Research Department. I call every day and am told it can take 4-6 weeks to get an answer. In the meantime, my account is completely overdrawn. My bank is being great in trying to help me, but I can't get the payments to stop. I put a block on any more payments, and did get a phone call stating that if I don't...
Complaint comments Comments Complaint country United States Complaint category Business & Finances

Beneficial Finance - Thieves

Posted: 2011-04-07 by    What a fool i am
Complaint Rating:  100 % with 1 votes
My husband and I have a mortgage with HSBC aka HFC aka BF. They give you the runaround when you call. Their reps are extremely rude, uneducated and experts at getting you angry. We tried for a loan modification. We wasted 6 months of our time. We have not received mortgage statements for over 6 years. We are in bankruptcy and paying them back an obscene amount of money on arrears. Big mistake taking a mortgage with you BF. I bad mouth you to everyone I know and tell them to stay away. I'm doing my best to refinance and get away from you thieves....
Complaint comments Comments Complaint country United States Complaint category Business & Finances

Beneficial Finance - rude and very frustrating to deal with

Posted: 2011-02-07 by    Chego
Complaint Rating:  0 % with 0 votes
Have tried and tried working with Beneficial for a modification plan. Spent over two years with numerous phone calls and faxes and dealing with rude people and still nothing. Can't get informatioin from them. worst company I have ever dealth with, so sorry my loan got sold to them...I want out!!! All they do is give you the run around. I have wrote to my senators and congressman and they have been no help. they say they don't regulate Beneficial. Don't know why the government can't help. They bailed everybody out. Seems like everybody is scared of Beneficial, so those of us who...
Complaint comments Comments Complaint country United States Complaint category Business & Finances

Beneficial Finance - Sick of this company and their lies

Posted: 2011-02-01 by    Deedeec574
Complaint Rating:  100 % with 2 votes
I have tried and tried and tried to work with this company have spent countless hours on the phone talking to person after person. Faxed the same items requested over and over again to differnet people and nothing ever changes.

Our account is now more than we borrowed from this company over four years later of paying them thousands and thousands of dollars. They lied to me for four months telling me they just needed a payment to get our modification thru.

It took six months of them charging me interest and late fees ect. before the modification went thru and now it...
Complaint comments Comments Complaint country United States Complaint category Business & Finances

Beneficial Finance - Loan high interest rate

Posted:    Wade G
Complaint Rating:  100 % with 3 votes
I have been paying on a loan going on 3 years, and its more now than what I borrowed. I borrowed 8, 000 dollars from Beneficial Finance 3 years ago.

I was paying 170.00 dollars a month. I never missed a payment on my loan.

Two months ago I called to get a balance on my loan and they said my balance is 8, 400.oo dollars. I was furious and asked for details on why I still owe that much money. They told me out of my 170.00 dollar monthly payment only 15.00 dollars was going on the principal and the rest was interest. It was hard to believe....
Complaint comments Comments Complaint country United States Complaint category Loans

Beneficial Finance - Scam

Posted:    TedI67
Complaint Rating:  100 % with 1 votes
After being told in July that they were going to process a deed in lieu of foreclosure and it would take approximately 6 weeks. I never received the paper work to sign. I contacted the company and documented who I spoke with every time. I was put on a list where my account number could not even be answered by a customer service person. I was told that the deed in lieu had in deed been requested and they went out and put a lock on my home to secure their property. As of 9-9-09 I still had not received paperwork to complete the deed in lieu of foreclosure. I spoke to a Mrs. Brown and she said she...
Complaint comments Comments Complaint country United States Complaint category Business & Finances

Beneficial Finance - Terrible company

Posted:    Poolam
Complaint Rating:  100 % with 4 votes
Beneficial finance is the mortgage company. i received notice from them that i was (3) years past due on my property taxes and i was charged appx $1390 to my existing mortgage for the taxes which i had already paid. i called and talked to someone & thought I had fixed the problem. my payments are set up on ez pay draft and was i pissed when my next payment was for an additional $140.97 to pay back the property taxes. i tried talking to them again; was sent to appx 3 different people. they said i would have to pay the extra each month until the problem was resolved & them i would be refunded for...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Beneficial Finance - Scam artists

Posted:    ZedJ75
Complaint Rating:  100 % with 5 votes
We took a loan out for $5, 000 with Benificial a couple years ago when going trough hard times. After around 2 years of paying almost $200 a month, the balance is higher than when we started. We were not informed properly of the finance charge each month that was almost the same as our payment. So, of course, each month when I pay them I might as well be burning a couple hundred dollars. Who can afford that? Recently, I have not paid (3 months) because my husband took a job that pays less, and we can't afford it. I have tried to contact them, with no response. There web site has a link for...
Complaint comments Comments Complaint country United States Complaint category Business & Finances

Beneficial Finance - Massachusetts, Taunton - Will not lower my interest rate

Posted:    Chief Steve
Complaint Rating:  100 % with 8 votes
I am so completely lost and have no way of getting out of this loan!! At first I paid on time, then I had a little financial problems, and fell behind. I called them and they showed no mercy whatsoever.. I really just decide to let the whole thing go and slide into bankrupcy. My mother convinced me to talk to these idiots and try to catch up with the loan. Well I have done so, but there is a huge amount that they have added to the end of the loan. I feel buried up to my eyeballs and no way out---I will be paying this thing off for 50 years!!! I pay 1800 a month and the loan never seems to go down!!!...
Complaint comments Comments Complaint country United States, Massachusetts, Taunton Complaint category Loans

Beneficial Finance - Louisiana, Monroe - over charging finace fee

Posted:    van work
Complaint Rating:  100 % with 2 votes
borrowered 7000.00 for 11 days, charged me 76.77...
Complaint comments Comments Complaint country United States, Louisiana, Monroe Complaint category Business & Finances

Beneficial Finance - Illegal policies

Posted:    Valerie
Complaint Rating:  100 % with 2 votes
I went to Beneficial last month to pay my bill and I'm told that they no longer accept $$$ you know those little green pieces of paper with the words "Legal tender for all debts public and private" on them? Yes, they wouldn't take it! I pointed out their policy was illegal which the office staff agreed. So, it took me a few days to bring them a check. I went by again this month and the branch had closed! No note, no automated phone call, no e-mail, no warning whatsoever. It just shows how much they care about the customer I guess....
Complaint comments Comments Complaint country United States Complaint category Products & Services

Beneficial Finance - North Carolina, Monroe - Account number

Posted:    kimberly page
Complaint Rating:  83 % with 6 votes
I called to get my account number to be set up on the hardship program the lady disscussed over the phone . the man on the phone said he could not give it to me and no one else could. Well if he can take my social security number then i feel he could have gave me my account number or directed where to get cause i explain to him i didnt have a bill with the number on it . and so he just hung up instead of helping me. kim page...
Complaint comments Comments Complaint country United States, North Carolina, Monroe Complaint category Bad Business Partners

Beneficial Finance - Stopped my bank account so I can't get my money

Posted:    Valerie
Complaint Rating:  100 % with 4 votes
Beneficial made it so easy to keep borrowing money. But when I tried to get the payments lowered I got no help. They started garnishing 25% of my check which financially killed me! I left that job about 8 months ago. They contacted my bank last Friday and froze my money! I was already having problems paying my bills. I am livid! I wish I knew what to do, any ideas? To go back a little I had been summoned for a court hearing. I paid $500 for help and I got none. The CEO of this place has no sole. They branch I borrowed from has gone out of business, I hope they whole place goes under....
Complaint comments Comments Complaint country United States Complaint category Business & Finances

Beneficial Finance - Fraud

Posted:    Valerie
Complaint Rating:  25 % with 4 votes
Beneficial Finance, Richmond, Va. called me over and over again. I did not return their calls. I finally asked them to not call me again at my workplace.

They had the nerve to send me a letter today that "my loan«, which I never applied for, I never stepped foot in their office, my "loan” was denied and on my credit rept. I'm sure they were mad I did not return their constant calls nor come in and meet w/ them. Isn’t this fraud? I never applied for a loan w/ them? Can someone help me w/ this?...
Complaint comments Comments Complaint country United States Complaint category Business & Finances

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